California › Monterey County › Monterey
Carmel Hills Care Center
23795 W. R. Holman Highway, Monterey, CA 93940
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Carmel Hills Care Center is a For-profit, corporation nursing home in Monterey, California, certified for 99 beds and caring for about 96 residents a day.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 5 and quality measures 3.
Inspectors recorded 39 health deficiencies across the three most recent survey cycles (19, 3, 17 by cycle, most recent first), none at the actual-harm level. That is 39.4 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.3 hours per resident per day (0.6 RN), close to the California median of 4.2; nursing staff turnover is 31.6%.
Compared with county, state and nation
| Measure | This facility | Monterey Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 39 | 39 | 44 | 28.7 |
| Citations per 100 beds | 39.4 | 54.2 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 31.6% | 39.7% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (14 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Apr 2026, 19 Dec 2024.
Severity mix: D ×14 E ×16 F ×9
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Apr 2026 | F0732 | Post nurse staffing information every day. | F | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 4 May 2026 |
| 17 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 May 2026 |
| 17 Apr 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 7 May 2026 |
| 19 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 Jan 2025 |
| 19 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 9 Jan 2025 |
| 19 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 9 Jan 2025 |
| 28 Mar 2022 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 20 Apr 2022 |
| 28 Mar 2022 | F0888 | Ensure staff are vaccinated for COVID-19 | D | Standard survey | 20 Apr 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 31.6%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.8% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.6% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.5% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.5% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.3% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Pater Dignitas Inc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Monterey County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Canterbury Woods | Pacific Grove | 24 | 5 | 5 | 5 | 26 | 108.3 | — | 27 Feb 2026 |
| Oceanview Post Acute | Pacific Grove | 51 | 5 | 4 | 4 | 47 | 92.2 | — | 12 Dec 2025 |
| Windsor the Ridge Rehabilitation Center | Salinas | 103 | 5 | 4 | 4 | 51 | 49.5 | — | 25 Nov 2025 |
| Coastal Post Acute | Salinas | 80 | 4 | 3 | 4 | 39 | 48.8 | $64K | 9 Apr 2025 |
| Cypress Ridge Care Center | Monterey | 99 | 4 | 3 | 2 | 41 | 41.4 | — | 24 Apr 2026 |
| Eden Valley Care Center | Soledad | 59 | 4 | 4 | 3 | 32 | 54.2 | $58K | 22 Jan 2025 |
| Forest Hill Manor Health Center | Pacific Grove | 26 | 4 | 3 | 4 | 28 | 107.7 | $8K | 10 Apr 2026 |
| Monterey Post Acute | Monterey | 78 | 4 | 3 | 3 | 55 | 70.5 | — | 10 Mar 2026 |
All 14 facilities in Monterey County
Questions and answers
How many deficiencies has Carmel Hills Care Center been cited for?
39 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Carmel Hills Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Carmel Hills Care Center compare?
Reported total nurse staffing is 4.3 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Carmel Hills Care Center?
Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Carmel Hills Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 17 Apr 2026; the most recent standard health survey was 17 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.