Elder Care Record

California › Monterey County › Pacific Grove

Forest Hill Manor Health Center

551 Gibson Avenue, Pacific Grove, CA 93950

CCN 555867 · For-profit, limited liability company · 26 certified beds · chain Bvhc, Llc

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Forest Hill Manor Health Center is a For-profit, limited liability company nursing home in Pacific Grove, California, certified for 26 beds and caring for about 25 residents a day.

CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 3, staffing 4 and quality measures 5.

Inspectors recorded 28 health deficiencies across the three most recent survey cycles (8, 12, 8 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 107.7 per 100 beds, more than the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $8K.

Reported nurse staffing is 5.0 hours per resident per day (0.9 RN), close to the California median of 4.2; nursing staff turnover is 44.4%.

28health deficiencies, 3 survey cycles1 at actual harm or worse
$8Kfines listed by CMS1 penalty in period
5.0nurse hours per resident per daystate median 4.2
95%occupancy (residents ÷ beds)25 residents a day

Compared with county, state and nation

MeasureThis facilityMonterey Co. medianCalifornia medianUS average
Overall star rating4433.0
Health citations, 3 cycles28394428.7
Citations per 100 beds107.754.251.126.8
Total nurse hours per resident day5.04.34.23.9
RN hours per resident day0.90.60.50.7
Nursing staff turnover44.4%39.7%36.4%45.8%
Fines listed$8,278$0$0—

County and state figures are medians across facilities (14 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 212
Cycle 38

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Apr 2025, 23 Jan 2024.

Severity mix: G ×1 D ×17 E ×7 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Apr 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation1 May 2026
1 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation20 Oct 2025
25 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 May 2025
25 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey15 May 2025
25 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey15 May 2025
25 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey15 May 2025
25 Apr 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey15 May 2025
25 Apr 2025F0880Provide and implement an infection prevention and control program.DStandard survey15 May 2025
23 Jan 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.FStandard survey9 Feb 2024
23 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey9 Feb 2024
23 Jan 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey9 Feb 2024
23 Jan 2024F0880Provide and implement an infection prevention and control program.EStandard survey9 Feb 2024
23 Jan 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey9 Feb 2024
23 Jan 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey9 Feb 2024
23 Jan 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey9 Feb 2024
23 Jan 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey9 Feb 2024
23 Jan 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey9 Feb 2024
23 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey9 Feb 2024
23 Jan 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DStandard survey9 Feb 2024
23 Jan 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey9 Feb 2024
5 Aug 2022F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.EStandard survey4 Sep 2022
5 Aug 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey4 Sep 2022
5 Aug 2022F0880Provide and implement an infection prevention and control program.EStandard survey4 Sep 2022
5 Aug 2022F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey4 Sep 2022
5 Aug 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey4 Sep 2022
5 Aug 2022F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey4 Sep 2022
5 Aug 2022F0759Ensure medication error rates are not 5 percent or greater.DStandard survey4 Sep 2022
5 Aug 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey4 Sep 2022

Penalties

DateTypeAmountDetail
1 Oct 2025Fine$8,278

Staffing

Total nursing5.04 h
Nurse aides2.79 h
LPN1.35 h
RN0.9 h
Weekend total4.35 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 44.4%, RNs 40.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.8%1.0%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: 551 Gibson Ave Snf Llc. Chain: Bvhc, Llc (12 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Monterey County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Canterbury WoodsPacific Grove2455526108.3—27 Feb 2026
Oceanview Post AcutePacific Grove515444792.2—12 Dec 2025
Windsor the Ridge Rehabilitation CenterSalinas1035445149.5—25 Nov 2025
Coastal Post AcuteSalinas804343948.8$64K9 Apr 2025
Cypress Ridge Care CenterMonterey994324141.4—24 Apr 2026
Eden Valley Care CenterSoledad594433254.2$58K22 Jan 2025
Monterey Post AcuteMonterey784335570.5—10 Mar 2026
Pacific Coast Post AcuteSalinas1494323926.2$13K27 May 2026

All 14 facilities in Monterey County

Questions and answers

How many deficiencies has Forest Hill Manor Health Center been cited for?

28 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Forest Hill Manor Health Center been fined?

Yes. CMS lists fines totalling $8K in the period covered.

How does staffing at Forest Hill Manor Health Center compare?

Reported total nurse staffing is 5.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Forest Hill Manor Health Center?

It is part of the Bvhc, Llc chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Forest Hill Manor Health Center last inspected?

The most recent survey or investigation in the CMS record is dated 10 Apr 2026; the most recent standard health survey was 25 Apr 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.