Elder Care Record

California › Monterey County › Salinas

Windsor the Ridge Rehabilitation Center

350 Iris Drive, Salinas, CA 93906

CCN 555060 · For-profit, limited liability company · 103 certified beds · chain Windsor

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Windsor the Ridge Rehabilitation Center is a For-profit, limited liability company nursing home in Salinas, California, certified for 103 beds and caring for about 96 residents a day.

CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.

Inspectors recorded 51 health deficiencies across the three most recent survey cycles (7, 18, 26 by cycle, most recent first), none at the actual-harm level. That is 49.5 per 100 beds, about the same as the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.8 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 30.6%.

51health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.8nurse hours per resident per daystate median 4.2
94%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilityMonterey Co. medianCalifornia medianUS average
Overall star rating5433.0
Health citations, 3 cycles51394428.7
Citations per 100 beds49.554.251.126.8
Total nurse hours per resident day3.84.34.23.9
RN hours per resident day0.50.60.50.7
Nursing staff turnover30.6%39.7%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (14 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)7
Cycle 218
Cycle 326

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Nov 2025, 29 Mar 2024.

Severity mix: D ×44 E ×7

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Nov 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey26 Nov 2025
25 Nov 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey26 Nov 2025
25 Nov 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey26 Nov 2025
25 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation26 Nov 2025
25 Nov 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey26 Nov 2025
25 Nov 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey26 Nov 2025
25 Nov 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey26 Nov 2025
15 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation5 Dec 2024
17 May 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation15 Jun 2024
29 Mar 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey19 Apr 2024
29 Mar 2024F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.EStandard survey19 Apr 2024
29 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 Apr 2024
29 Mar 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey19 Apr 2024
29 Mar 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey19 Apr 2024
29 Mar 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey19 Apr 2024
29 Mar 2024F0641Ensure each resident receives an accurate assessment.DStandard survey19 Apr 2024
29 Mar 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey19 Apr 2024
29 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey19 Apr 2024
29 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey19 Apr 2024
29 Mar 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey19 Apr 2024
29 Mar 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey19 Apr 2024
29 Mar 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey19 Apr 2024
29 Mar 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey19 Apr 2024
29 Mar 2024F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey19 Apr 2024
29 Mar 2024F0880Provide and implement an infection prevention and control program.DStandard survey19 Apr 2024
29 Mar 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey19 Apr 2024
29 Mar 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation19 Apr 2024
29 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation19 Apr 2024
19 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation3 Apr 2024
22 Aug 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation14 Sep 2023
6 Aug 2021F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey17 Aug 2021
6 Aug 2021F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey24 Aug 2021
6 Aug 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey24 Aug 2021
6 Aug 2021F0880Provide and implement an infection prevention and control program.EStandard survey26 Aug 2021
6 Aug 2021F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey22 Aug 2021
6 Aug 2021F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey26 Aug 2021
6 Aug 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey25 Aug 2021
6 Aug 2021F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey25 Aug 2021
6 Aug 2021F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey26 Aug 2021
6 Aug 2021F0679Provide activities to meet all resident's needs.DStandard survey9 Aug 2021
6 Aug 2021F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey26 Aug 2021
6 Aug 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey26 Aug 2021
6 Aug 2021F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey17 Aug 2021
6 Aug 2021F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey22 Aug 2021
6 Aug 2021F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey25 Aug 2021
6 Aug 2021F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey22 Aug 2021
6 Aug 2021F0759Ensure medication error rates are not 5 percent or greater.DStandard survey22 Aug 2021
6 Aug 2021F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DStandard survey24 Aug 2021
6 Aug 2021F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey24 Aug 2021
6 Aug 2021F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey24 Aug 2021
6 Aug 2021F0814Dispose of garbage and refuse properly.DStandard survey24 Aug 2021

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.83 h
Nurse aides2.47 h
LPN0.89 h
RN0.47 h
Weekend total3.64 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 30.6%, RNs 45.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.1%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.4%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.4%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.9%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Windsor The Ridge Rehabilitation Center, Llc. Chain: Windsor (22 facilities).

OrganisationRole in the CMS recordInterestSince
Windsor Norcal 13 Holdings LLC5% or greater direct ownership interest100%06/30/2023
Antelope Holdings I, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED06/30/2023
Newgen Administrative Services, LLCOperational/managerial controlNOT APPLICABLE06/30/2023
Antelope Realty Holdings I, LLCAdp of the snfNOT APPLICABLE07/15/2025
Newgen Administrative Services, LLCAdp of the snfNOT APPLICABLE07/15/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Monterey County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Canterbury WoodsPacific Grove2455526108.3—27 Feb 2026
Oceanview Post AcutePacific Grove515444792.2—12 Dec 2025
Coastal Post AcuteSalinas804343948.8$64K9 Apr 2025
Cypress Ridge Care CenterMonterey994324141.4—24 Apr 2026
Eden Valley Care CenterSoledad594433254.2$58K22 Jan 2025
Forest Hill Manor Health CenterPacific Grove2643428107.7$8K10 Apr 2026
Monterey Post AcuteMonterey784335570.5—10 Mar 2026
Pacific Coast Post AcuteSalinas1494323926.2$13K27 May 2026

All 14 facilities in Monterey County

Questions and answers

How many deficiencies has Windsor the Ridge Rehabilitation Center been cited for?

51 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Windsor the Ridge Rehabilitation Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Windsor the Ridge Rehabilitation Center compare?

Reported total nurse staffing is 3.8 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Windsor the Ridge Rehabilitation Center?

It is part of the Windsor chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Windsor Norcal 13 Holdings LLC, Antelope Holdings I, LLC and Newgen Administrative Services, LLC. Individual owners and managers are not listed on this site.

When was Windsor the Ridge Rehabilitation Center last inspected?

The most recent survey or investigation in the CMS record is dated 25 Nov 2025; the most recent standard health survey was 25 Nov 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.