Elder Care Record

North Carolina › Durham County › Durham

Carver Living Center

303 East Carver Street, Durham, NC 27704

CCN 345434 · For-profit, limited liability company · 232 certified beds · chain Cch Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 232 beds, Carver Living Center serves Durham in Durham County, North Carolina and has taken Medicare and Medicaid residents since 1993.

CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 2 and quality measures 3.

Inspectors recorded 44 health deficiencies across the three most recent survey cycles (4, 20, 20 by cycle, most recent first), 8 of them at the actual-harm or immediate-jeopardy level. That is 19.0 per 100 beds, about the same as the state median of 15.6.

CMS lists 5 penalties in the period covered: fines totalling $129K and 1 payment denial.

Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the North Carolina median of 3.5.

44health deficiencies, 3 survey cycles8 at actual harm or worse
$129Kfines listed by CMS5 penalties in period
3.6nurse hours per resident per daystate median 3.5
76%occupancy (residents ÷ beds)175 residents a day

Compared with county, state and nation

MeasureThis facilityDurham Co. medianNorth Carolina medianUS average
Overall star rating1333.0
Health citations, 3 cycles44161628.7
Citations per 100 beds19.019.015.626.8
Total nurse hours per resident day3.63.73.53.9
RN hours per resident day0.50.50.50.7
Nursing staff turnover—57.8%48.6%45.8%
Fines listed$128,554$25,275$8,512—

County and state figures are medians across facilities (13 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 220
Cycle 320

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2026, 7 Feb 2025.

Severity mix: J ×4 G ×4 D ×24 E ×9 F ×1 B ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation28 May 2026
14 May 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey28 May 2026
14 May 2026F0880Provide and implement an infection prevention and control program.DStandard survey28 May 2026
14 May 2026F0732Post nurse staffing information every day.CStandard survey28 May 2026
22 May 2025F0880Provide and implement an infection prevention and control program.JComplaint investigation5 Jun 2025
22 May 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation5 Jun 2025
22 May 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation5 Jun 2025
22 May 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation5 Jun 2025
22 May 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DComplaint investigation5 Jun 2025
22 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation5 Jun 2025
11 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation6 Apr 2025
7 Feb 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.JComplaint investigation4 Mar 2025
7 Feb 2025F0880Provide and implement an infection prevention and control program.JStandard survey4 Mar 2025
7 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation21 Oct 2024
7 Feb 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey4 Mar 2025
7 Feb 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.DStandard survey4 Mar 2025
7 Feb 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey4 Mar 2025
7 Feb 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation4 Mar 2025
7 Feb 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey4 Mar 2025
7 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation4 Mar 2025
7 Feb 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey4 Mar 2025
7 Feb 2025F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation4 Mar 2025
7 Feb 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation4 Mar 2025
7 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.BStandard survey4 Mar 2025
1 May 2024F0692Provide enough food/fluids to maintain a resident's health.EComplaint investigation22 May 2024
1 May 2024F0641Ensure each resident receives an accurate assessment.DComplaint investigation22 May 2024
1 May 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation22 May 2024
1 Dec 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey5 Dec 2023
1 Dec 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard survey5 Dec 2023
1 Dec 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey5 Dec 2023
1 Dec 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey5 Dec 2023
1 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Dec 2023
1 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey5 Dec 2023
1 Dec 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey5 Dec 2023
1 Dec 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey5 Dec 2023
1 Dec 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey5 Dec 2023
1 Dec 2023F0760Ensure that residents are free from significant medication errors.DStandard survey5 Dec 2023
1 Dec 2023F0880Provide and implement an infection prevention and control program.DStandard survey5 Dec 2023
28 Sep 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.GComplaint investigation5 Dec 2023
28 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation1 Dec 2023
28 Sep 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.GComplaint investigation1 Dec 2023
28 Sep 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.GComplaint investigation5 Dec 2023
28 Sep 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation1 Dec 2023
28 Sep 2023F0641Ensure each resident receives an accurate assessment.DComplaint investigation1 Dec 2023

Penalties

DateTypeAmountDetail
22 May 2025Fine$13,855
11 Apr 2025Fine$14,511
7 Feb 2025Fine$17,345
28 Sep 2023Payment denial—38 days
28 Sep 2023Fine$82,843

Staffing

Total nursing3.56 h
Nurse aides2.04 h
LPN1.02 h
RN0.51 h
Weekend total3.17 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff —, RNs —; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.7%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.4%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.3%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.6%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.0%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.0%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Carver Healthcare Llc. Chain: Cch Healthcare (33 facilities).

OrganisationRole in the CMS recordInterestSince
Cch Healthcare LLC5% or greater direct ownership interest100%06/01/2016
Forbright Bank5% or greater security interestNOT APPLICABLE06/01/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Durham County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Hillcrest Convalescent CenterDurham8655500.0——
Parkview Health and Rehabilitation CenterChapel Hill10855343.7—28 Apr 2023
Croasdaile VillageDurham10244465.9$25K8 Apr 2026
Pettigrew Rehabilitation CenterDurham964321515.6—11 Jun 2026
The Cedars of Chapel HillChapel Hill1245—325.0—4 Jun 2024
The Forest At Duke IncDurham4451125.0—19 Nov 2024
Treyburn Rehabilitation CenterDurham1323221612.1$125K30 Jun 2026
Accordius Health At Rose Manor LLCDurham1112233834.2$17K15 Dec 2025

All 13 facilities in Durham County

Questions and answers

How many deficiencies has Carver Living Center been cited for?

44 health deficiencies across the three most recent survey cycles, 8 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Carver Living Center been fined?

Yes. CMS lists fines totalling $129K in the period covered, plus 1 payment denial.

How does staffing at Carver Living Center compare?

Reported total nurse staffing is 3.6 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Carver Living Center?

It is part of the Cch Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Cch Healthcare LLC. Individual owners and managers are not listed on this site.

When was Carver Living Center last inspected?

The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 14 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.