Elder Care Record

New Mexico › Dona Ana County › Las Cruces

Casa De Oro Center

1005 Lujan Hill Road, Las Cruces, NM 88005

CCN 325047 · For-profit, corporation · 158 certified beds · chain Genesis Healthcare

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 158 beds, Casa De Oro Center serves Las Cruces in Dona Ana County, New Mexico and has taken Medicare and Medicaid residents since 1988.

CMS gives it 1 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.

Inspectors recorded 98 health deficiencies across the three most recent survey cycles (22, 31, 45 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 62.0 per 100 beds, more than the state median of 47.5.

CMS lists 5 penalties in the period covered: fines totalling $69K and 3 payment denials.

Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the New Mexico median of 3.4; nursing staff turnover is 58.5%.

CMS flags that the facility is a Special Focus Facility candidate.

98health deficiencies, 3 survey cycles3 at actual harm or worse
$69Kfines listed by CMS5 penalties in period
3.4nurse hours per resident per daystate median 3.4
82%occupancy (residents ÷ beds)129 residents a day

Compared with county, state and nation

MeasureThis facilityDona Ana Co. medianNew Mexico medianUS average
Overall star rating1233.0
Health citations, 3 cycles98834928.7
Citations per 100 beds62.088.347.526.8
Total nurse hours per resident day3.43.73.43.9
RN hours per resident day0.50.50.60.7
Nursing staff turnover58.5%62.3%52.9%45.8%
Fines listed$68,554$0$19,971—

County and state figures are medians across facilities (6 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)22
Cycle 231
Cycle 345

Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Feb 2026, 28 Oct 2024.

Severity mix: K ×3 D ×30 E ×58 F ×6 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Jun 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation24 Jun 2026
9 Apr 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation1 May 2026
9 Apr 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation1 May 2026
5 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey18 Mar 2026
5 Feb 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey18 Mar 2026
5 Feb 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation18 Mar 2026
5 Feb 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey18 Mar 2026
5 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey18 Mar 2026
5 Feb 2026F0791Provide or obtain dental services for each resident.EStandard survey18 Mar 2026
5 Feb 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey18 Mar 2026
5 Feb 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey18 Mar 2026
5 Feb 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey18 Mar 2026
5 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey18 Mar 2026
5 Feb 2026F0687Provide appropriate foot care.DStandard survey18 Mar 2026
5 Feb 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey18 Mar 2026
5 Feb 2026F0880Provide and implement an infection prevention and control program.DStandard survey18 Mar 2026
21 Aug 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation10 Dec 2025
21 Aug 2025F0610Respond appropriately to all alleged violations.EComplaint investigation1 Oct 2025
21 Aug 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation10 Dec 2025
21 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation1 Oct 2025
21 Aug 2025F0760Ensure that residents are free from significant medication errors.EComplaint investigation10 Dec 2025
21 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation10 Dec 2025
13 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KComplaint investigation10 Jul 2025
13 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation10 Jul 2025
13 May 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 Jul 2025
3 Mar 2025F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation11 Apr 2025
3 Mar 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation11 Apr 2025
3 Mar 2025F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation11 Apr 2025
3 Mar 2025F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DComplaint investigation11 Apr 2025
3 Mar 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation11 Apr 2025
8 Jan 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation24 Nov 2024
28 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.KComplaint investigation19 Nov 2024
28 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.KComplaint investigation19 Nov 2024
28 Oct 2024F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.FStandard survey19 Nov 2024
28 Oct 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.FStandard survey19 Nov 2024
28 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation19 Nov 2024
28 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation19 Nov 2024
28 Oct 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation19 Nov 2024
28 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey19 Nov 2024
28 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation19 Nov 2024
28 Oct 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey19 Nov 2024
28 Oct 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation19 Nov 2024
28 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey19 Nov 2024
28 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey19 Nov 2024
28 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 Nov 2024
28 Oct 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey19 Nov 2024
28 Oct 2024F0641Ensure each resident receives an accurate assessment.DComplaint investigation19 Nov 2024
28 Oct 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation19 Nov 2024
28 Oct 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation19 Nov 2024
28 Oct 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation19 Nov 2024
28 Oct 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation19 Nov 2024
28 Oct 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey19 Nov 2024
28 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation19 Nov 2024
20 Jun 2024F0583Keep residents' personal and medical records private and confidential.FComplaint investigation6 Aug 2024
20 Jun 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.EComplaint investigation6 Aug 2024
20 Jun 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation6 Aug 2024
20 Jun 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation6 Aug 2024
20 Jun 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation6 Aug 2024
20 Jun 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation6 Aug 2024
20 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation6 Aug 2024
20 Jun 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.CComplaint investigation6 Aug 2024
28 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation26 Mar 2024
28 Feb 2024F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.EComplaint investigation26 Mar 2024
28 Feb 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint investigation26 Mar 2024
28 Feb 2024F0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).EComplaint investigation26 Mar 2024
28 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation26 Mar 2024
28 Feb 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EComplaint investigation26 Mar 2024
28 Feb 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EComplaint investigation26 Mar 2024
28 Feb 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation26 Mar 2024
28 Feb 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EComplaint investigation26 Mar 2024
28 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation26 Mar 2024
20 Nov 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation18 Jan 2024
20 Nov 2023F0880Provide and implement an infection prevention and control program.FStandard survey18 Jan 2024
20 Nov 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard survey18 Jan 2024
20 Nov 2023F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EComplaint investigation18 Jan 2024
20 Nov 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EStandard survey18 Jan 2024
20 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation18 Jan 2024
20 Nov 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey18 Jan 2024
20 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey18 Jan 2024
20 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey18 Jan 2024
20 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey18 Jan 2024
20 Nov 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey18 Jan 2024
20 Nov 2023F0730Observe each nurse aide's job performance and give regular training.EStandard survey18 Jan 2024
20 Nov 2023F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.EStandard survey18 Jan 2024
20 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey18 Jan 2024
20 Nov 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey18 Jan 2024
20 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey18 Jan 2024
20 Nov 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey18 Jan 2024
20 Nov 2023F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey18 Jan 2024
20 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey18 Jan 2024
20 Nov 2023F0825Provide or get specialized rehabilitative services as required for a resident.EStandard survey18 Jan 2024
20 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey18 Jan 2024
20 Nov 2023F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey18 Jan 2024
20 Nov 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey18 Jan 2024
15 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation20 Sep 2023
15 Aug 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation20 Sep 2023
15 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation20 Sep 2023
15 Aug 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation20 Sep 2023

Penalties

DateTypeAmountDetail
13 May 2025Payment denial—28 days
13 May 2025Fine$34,515
28 Oct 2024Payment denial—6 days
28 Oct 2024Fine$34,039
20 Nov 2023Payment denial—35 days

Staffing

Total nursing3.44 h
Nurse aides2.02 h
LPN0.92 h
RN0.5 h
Weekend total3.01 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 58.5%, RNs 42.9%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew Mexico medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.9%10.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.8%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.2%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.1%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.6%10.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.7%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.3%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Peak Medical Las Cruces No 2 Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Peak Medical LLC5% or greater direct ownership interest100%02/02/2015
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2012
Gen Operations I LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2012
Genesis Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sun Healthcare Group Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sunbridge Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED04/20/2007
Peak Medical LLCAdp of the snfNOT APPLICABLE03/20/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Dona Ana County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Casa Del Sol CenterLas Cruces623325588.7—10 Mar 2026
Las Cruces Wellness & Rehabilitation LLCLas Cruces753335978.7—26 Nov 2025
Northrise Wellness & RehabilitationLas Cruces3122371229.0—22 Jun 2026
Calibre Post Acute, LLCSFF CandidateLas Cruces1201139175.8—3 Mar 2026
Las Cruces Village Nursing & Rehabilitation LLCabuse iconLas Cruces941128388.3—30 Apr 2026

All 6 facilities in Dona Ana County

Questions and answers

How many deficiencies has Casa De Oro Center been cited for?

98 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.

Has Casa De Oro Center been fined?

Yes. CMS lists fines totalling $69K in the period covered, plus 3 payment denials.

How does staffing at Casa De Oro Center compare?

Reported total nurse staffing is 3.4 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.

Who operates Casa De Oro Center?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Peak Medical LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.

When was Casa De Oro Center last inspected?

The most recent survey or investigation in the CMS record is dated 9 Jun 2026; the most recent standard health survey was 5 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.