Elder Care Record

Minnesota › Hennepin County › Hopkins

Chapel View Health Care Center

615 Minnetonka Mills Road, Hopkins, MN 55343

CCN 245493 · Non-profit, corporation · 100 certified beds · chain Cassia

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 100 beds, Chapel View Health Care Center serves Hopkins in Hennepin County, Minnesota and has taken Medicare and Medicaid residents since 1987.

CMS gives it 4 of 5 stars overall, above the Minnesota median of 3; the health inspection rating is 3, staffing 5 and quality measures 3.

Inspectors recorded 26 health deficiencies across the three most recent survey cycles (3, 10, 13 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 26.0 per 100 beds, about the same as the state median of 30.0.

CMS lists 1 penalty in the period covered: fines totalling $17K.

Reported nurse staffing is 4.3 hours per resident per day (1.3 RN), close to the Minnesota median of 4.2; nursing staff turnover is 35.5%.

26health deficiencies, 3 survey cycles2 at actual harm or worse
$17Kfines listed by CMS1 penalty in period
4.3nurse hours per resident per daystate median 4.2
91%occupancy (residents ÷ beds)91 residents a day

Compared with county, state and nation

MeasureThis facilityHennepin Co. medianMinnesota medianUS average
Overall star rating4333.0
Health citations, 3 cycles26302028.7
Citations per 100 beds26.033.830.026.8
Total nurse hours per resident day4.34.24.23.9
RN hours per resident day1.31.11.00.7
Nursing staff turnover35.5%30.9%40.0%45.8%
Fines listed$17,345$0$0—

County and state figures are medians across facilities (54 in the county, 338 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 210
Cycle 313

Dark bar: this facility. Grey bar: Minnesota average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 21 Nov 2024.

Severity mix: L ×1 G ×1 D ×19 E ×3 F ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
16 Apr 2026F0695Provide safe and appropriate respiratory care for a resident when needed.GComplaint investigationPast Non-Compliance
4 Dec 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey30 Dec 2025
4 Dec 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard survey30 Dec 2025
24 Apr 2025F0880Provide and implement an infection prevention and control program.LComplaint investigation19 Apr 2025
24 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation17 Jun 2025
24 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation17 Jun 2025
24 Apr 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation17 Jun 2025
24 Apr 2025F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation17 Jun 2025
24 Apr 2025F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation17 Jun 2025
24 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation17 Jun 2025
2 Apr 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.EComplaint investigation17 Apr 2025
21 Nov 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey13 Jan 2025
21 Nov 2024F0880Provide and implement an infection prevention and control program.DStandard survey13 Jan 2025
26 Jun 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EComplaint investigation29 Jul 2024
26 Jun 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.EComplaint investigation29 Jul 2024
18 Apr 2024F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation20 May 2024
18 Apr 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation20 May 2024
18 Apr 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation20 May 2024
5 Oct 2023F0880Provide and implement an infection prevention and control program.FStandard survey15 Nov 2023
5 Oct 2023F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey15 Nov 2023
5 Oct 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey15 Nov 2023
5 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey15 Nov 2023
5 Oct 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey15 Nov 2023
5 Oct 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation15 Nov 2023
5 Oct 2023F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey15 Nov 2023
19 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Oct 2023

Penalties

DateTypeAmountDetail
24 Apr 2025Fine$17,345

Staffing

Total nursing4.31 h
Nurse aides2.24 h
LPN0.73 h
RN1.34 h
Weekend total3.91 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Minnesota average. Turnover: nursing staff 35.5%, RNs 43.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMinnesota medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.8%18.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%1.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.7%2.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.5%3.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.4%1.4%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.2%20.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.9%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.8%15.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Augustana Chapel View Homes Inc. Chain: Cassia (16 facilities).

OrganisationRole in the CMS recordInterestSince
Augustana Care5% or greater direct ownership interest100%01/01/2018
Cassia5% or greater indirect ownership interest100%01/01/2020
CassiaOperational/managerial controlNOT APPLICABLE01/01/2018
CassiaAdp of the snfNOT APPLICABLE12/05/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Hennepin County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Allina Health Restorative SuitesPlymouth505451326.0—28 Aug 2025
Birchwood Care HomeMinneapolis605433151.7—29 Jul 2025
Covenant Living of Golden Valley Care & Rehab CtrGolden Valley8855544.5—9 May 2025
Fairview University Trans ServMinneapolis2855500.0——
FolkestoneWayzata30545930.0—20 Nov 2025
Good Samaritan AmbassadorNew Hope7755522.6—9 Jan 2025
Haven Homes of Maple PlainMaple Plain6455534.7—24 Jul 2025
Lake Minnetonka ShoresSpring Park60545915.0$9K25 Apr 2024

All 54 facilities in Hennepin County

Questions and answers

How many deficiencies has Chapel View Health Care Center been cited for?

26 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Minnesota median is 20 per facility.

Has Chapel View Health Care Center been fined?

Yes. CMS lists fines totalling $17K in the period covered.

How does staffing at Chapel View Health Care Center compare?

Reported total nurse staffing is 4.3 hours per resident per day against a Minnesota median of 4.2 and a national average of 3.9.

Who operates Chapel View Health Care Center?

It is part of the Cassia chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Augustana Care, Cassia and Cassia. Individual owners and managers are not listed on this site.

When was Chapel View Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 16 Apr 2026; the most recent standard health survey was 4 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.