Elder Care Record

Minnesota › Hennepin County › Hopkins

Hopkins Restorative Care Center

725 Second Avenue South, Hopkins, MN 55343

CCN 245293 · For-profit, limited liability company · 65 certified beds · chain North Shore Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 65 beds, Hopkins Restorative Care Center serves Hopkins in Hennepin County, Minnesota and has taken Medicare and Medicaid residents since 1985.

CMS gives it 1 of 5 stars overall, below the Minnesota median of 3; the health inspection rating is 2, staffing 1 and quality measures 3.

Inspectors recorded 45 health deficiencies across the three most recent survey cycles (11, 21, 13 by cycle, most recent first), none at the actual-harm level. That is 69.2 per 100 beds, more than the state median of 30.0.

CMS lists no fines or payment denials against the facility in the period covered.

45health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
—nurse hours per resident per daystate median 4.2
58%occupancy (residents ÷ beds)37 residents a day

Compared with county, state and nation

MeasureThis facilityHennepin Co. medianMinnesota medianUS average
Overall star rating1333.0
Health citations, 3 cycles45302028.7
Citations per 100 beds69.233.830.026.8
Total nurse hours per resident day—4.24.23.9
RN hours per resident day—1.11.00.7
Nursing staff turnover—30.9%40.0%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (54 in the county, 338 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 221
Cycle 313

Dark bar: this facility. Grey bar: Minnesota average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Mar 2026, 16 Dec 2024.

Severity mix: D ×28 E ×7 F ×7 C ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
12 Mar 2026F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey15 May 2026
12 Mar 2026F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.EStandard survey15 May 2026
12 Mar 2026F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.EStandard survey15 May 2026
12 Mar 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey15 May 2026
12 Mar 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey15 May 2026
12 Mar 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey15 May 2026
12 Mar 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation15 May 2026
12 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation15 May 2026
12 Mar 2026F0880Provide and implement an infection prevention and control program.DStandard survey15 May 2026
12 Mar 2026F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey15 May 2026
12 Mar 2026F0732Post nurse staffing information every day.CStandard survey15 May 2026
16 Dec 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation31 Jan 2025
16 Dec 2024F0730Observe each nurse aide's job performance and give regular training.FStandard survey31 Jan 2025
16 Dec 2024F0880Provide and implement an infection prevention and control program.FStandard survey31 Jan 2025
16 Dec 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation15 Feb 2025
16 Dec 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey7 Jan 2025
16 Dec 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey31 Jan 2025
16 Dec 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey31 Jan 2025
16 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey31 Jan 2025
16 Dec 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey31 Jan 2025
16 Dec 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation15 Feb 2025
16 Dec 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey31 Jan 2025
16 Dec 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey31 Jan 2025
16 Dec 2024F0679Provide activities to meet all resident's needs.DStandard survey16 Jan 2025
16 Dec 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey31 Jan 2025
16 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey31 Jan 2025
16 Dec 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey31 Jan 2025
16 Dec 2024F0908Keep all essential equipment working safely.DStandard survey13 Jan 2025
16 Dec 2024F0574The resident has the right to receive notices in a format and a language he or she understands.CStandard survey31 Jan 2025
16 Dec 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard survey21 Jan 2025
2 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation24 Oct 2024
2 Oct 2024F0610Respond appropriately to all alleged violations.DComplaint investigation24 Oct 2024
1 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey31 Mar 2024
1 Mar 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard survey31 Mar 2024
1 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey31 Mar 2024
1 Mar 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation31 Mar 2024
1 Mar 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey31 Mar 2024
1 Mar 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation31 Mar 2024
1 Mar 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey31 Mar 2024
1 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation31 Mar 2024
1 Mar 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey31 Mar 2024
1 Mar 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation31 Mar 2024
1 Mar 2024F0880Provide and implement an infection prevention and control program.DStandard survey31 Mar 2024
1 Mar 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey31 Mar 2024
13 Sep 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation27 Oct 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing—
Nurse aides—
LPN—
RN—
Weekend total—

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Minnesota average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMinnesota medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.3%18.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%1.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%2.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay7.1%3.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.5%1.4%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.2%20.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.4%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay30.6%15.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Nsh Hopkins Llc. Chain: North Shore Healthcare (59 facilities).

OrganisationRole in the CMS recordInterestSince
Nshc Wisconsin LLC5% or greater direct ownership interest100%04/04/2017
North Shore Healthcare LLCOperational/managerial controlNOT APPLICABLE04/04/2017
Nshc Wisconsin LLCOperational/managerial controlNOT APPLICABLE04/04/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Hennepin County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Allina Health Restorative SuitesPlymouth505451326.0—28 Aug 2025
Birchwood Care HomeMinneapolis605433151.7—29 Jul 2025
Covenant Living of Golden Valley Care & Rehab CtrGolden Valley8855544.5—9 May 2025
Fairview University Trans ServMinneapolis2855500.0——
FolkestoneWayzata30545930.0—20 Nov 2025
Good Samaritan AmbassadorNew Hope7755522.6—9 Jan 2025
Haven Homes of Maple PlainMaple Plain6455534.7—24 Jul 2025
Lake Minnetonka ShoresSpring Park60545915.0$9K25 Apr 2024

All 54 facilities in Hennepin County

Questions and answers

How many deficiencies has Hopkins Restorative Care Center been cited for?

45 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Minnesota median is 20 per facility.

Has Hopkins Restorative Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Hopkins Restorative Care Center compare?

CMS does not report staffing hours for this facility.

Who operates Hopkins Restorative Care Center?

It is part of the North Shore Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Nshc Wisconsin LLC, North Shore Healthcare LLC and Nshc Wisconsin LLC. Individual owners and managers are not listed on this site.

When was Hopkins Restorative Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 12 Mar 2026; the most recent standard health survey was 12 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.