Elder Care Record

Louisiana › Assumption County › Napoleonville

Chateau Napoleon Caring, LLC

252 Hwy. 402, Napoleonville, LA 70390

CCN 195498 · For-profit, limited liability company · 120 certified beds · chain Volare Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Chateau Napoleon Caring, LLC is a For-profit, limited liability company nursing home in Napoleonville, Louisiana, certified for 120 beds and caring for about 100 residents a day.

CMS gives it 1 of 5 stars overall, below the Louisiana median of 2; the health inspection rating is 2, staffing 1 and quality measures 1.

Inspectors recorded 59 health deficiencies across the three most recent survey cycles (10, 25, 24 by cycle, most recent first), none at the actual-harm level. That is 49.2 per 100 beds, more than the state median of 18.8.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.2 hours per resident per day (0.1 RN), close to the Louisiana median of 3.6; nursing staff turnover is 50.0%.

59health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.2nurse hours per resident per daystate median 3.6
83%occupancy (residents ÷ beds)100 residents a day

Compared with county, state and nation

MeasureThis facilityAssumption Co. medianLouisiana medianUS average
Overall star rating1123.0
Health citations, 3 cycles59592128.7
Citations per 100 beds49.249.218.826.8
Total nurse hours per resident day3.23.23.63.9
RN hours per resident day0.10.10.20.7
Nursing staff turnover50.0%50.0%47.0%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (1 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 225
Cycle 324

Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Sep 2025, 2 Oct 2024.

Severity mix: D ×40 E ×16 F ×2 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
3 Jun 2026F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation19 Jun 2026
9 Apr 2026F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DComplaint investigation11 May 2026
25 Nov 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation2 Jan 2026
24 Sep 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey31 Oct 2025
24 Sep 2025F0790Provide routine and 24-hour emergency dental care for each resident.EStandard survey31 Oct 2025
24 Sep 2025F0880Provide and implement an infection prevention and control program.EStandard survey31 Oct 2025
24 Sep 2025F0687Provide appropriate foot care.DStandard survey31 Oct 2025
24 Sep 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey31 Oct 2025
24 Sep 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey31 Oct 2025
24 Sep 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey31 Oct 2025
18 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation18 Jul 2025
25 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation11 Apr 2025
25 Feb 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation11 Apr 2025
25 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation11 Apr 2025
25 Feb 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation11 Apr 2025
25 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation11 Apr 2025
25 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Apr 2025
25 Feb 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DComplaint investigation11 Apr 2025
25 Feb 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation30 Apr 2025
25 Feb 2025F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DComplaint investigation11 Apr 2025
25 Feb 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DComplaint investigation11 Apr 2025
30 Dec 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation7 Feb 2025
30 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation7 Feb 2025
3 Dec 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation17 Jan 2025
3 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation17 Jan 2025
3 Dec 2024F0687Provide appropriate foot care.DComplaint investigation17 Jan 2025
3 Dec 2024F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DComplaint investigation17 Jan 2025
3 Dec 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation17 Jan 2025
2 Oct 2024F0583Keep residents' personal and medical records private and confidential.EStandard survey16 Nov 2024
2 Oct 2024F0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.EStandard survey16 Nov 2024
2 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey16 Nov 2024
2 Oct 2024F0610Respond appropriately to all alleged violations.DStandard survey16 Nov 2024
2 Oct 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey16 Nov 2024
10 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation15 Oct 2024
10 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation15 Oct 2024
29 Feb 2024F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FComplaint investigation14 Apr 2024
29 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation14 Apr 2024
29 Feb 2024F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DComplaint investigation14 Apr 2024
29 Feb 2024F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DComplaint investigation14 Apr 2024
29 Feb 2024F0732Post nurse staffing information every day.BComplaint investigation14 Apr 2024
30 Nov 2023F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FStandard survey10 Jan 2024
30 Nov 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey10 Jan 2024
30 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey10 Jan 2024
30 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey10 Jan 2024
30 Nov 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey10 Jan 2024
30 Nov 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey10 Jan 2024
30 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey10 Jan 2024
30 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey10 Jan 2024
30 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey10 Jan 2024
30 Nov 2023F0610Respond appropriately to all alleged violations.DStandard survey10 Jan 2024
30 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey10 Jan 2024
30 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey10 Jan 2024
30 Nov 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Jan 2024
30 Nov 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey10 Jan 2024
30 Nov 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey10 Jan 2024
30 Nov 2023F0730Observe each nurse aide's job performance and give regular training.DStandard survey10 Jan 2024
30 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey10 Jan 2024
10 Aug 2023F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation22 Sep 2023
10 Aug 2023F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation22 Sep 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.16 h
Nurse aides2.07 h
LPN0.94 h
RN0.15 h
Weekend total2.49 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 50.0%, RNs 66.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityLouisiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay20.8%17.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.9%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.5%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%2.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay22.1%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.7%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.7%21.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Chateau Napoleon Caring Llc. Chain: Volare Health (16 facilities).

OrganisationRole in the CMS recordInterestSince
La 10 Opco Holdco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2022
La 10 Pinnacle Holdco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2022
La10 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/25/2023
Chateau Napoleon Caring Propco LLC5% or greater mortgage interestNOT APPLICABLE12/01/2022
Volare Health LLCOperational/managerial controlNOT APPLICABLE01/01/2024
Chateau Napoleon Caring Propco LLCAdp of the snfNOT APPLICABLE12/01/2022
La 10 Pinnacle Holdco LLCAdp of the snfNOT APPLICABLE12/01/2022
La10 Holdings LLCAdp of the snfNOT APPLICABLE12/01/2022
Volare Health LLCAdp of the snfNOT APPLICABLE02/26/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Chateau Napoleon Caring, LLC been cited for?

59 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.

Has Chateau Napoleon Caring, LLC been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Chateau Napoleon Caring, LLC compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.

Who operates Chateau Napoleon Caring, LLC?

It is part of the Volare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include La 10 Opco Holdco LLC, La 10 Pinnacle Holdco LLC and La10 Holdings LLC. Individual owners and managers are not listed on this site.

When was Chateau Napoleon Caring, LLC last inspected?

The most recent survey or investigation in the CMS record is dated 3 Jun 2026; the most recent standard health survey was 24 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.