Georgia › Towns County › Hiawassee
Chatuge Regional Nursing Home
386 Belaire Drive, Hiawassee, GA 30546
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 112 beds, Chatuge Regional Nursing Home serves Hiawassee in Towns County, Georgia and has taken Medicare and Medicaid residents since 2005.
CMS gives it 1 of 5 stars overall, below the Georgia median of 3; the health inspection rating is 1, staffing 4 and quality measures 1.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (6, 19, 8 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 29.5 per 100 beds, more than the state median of 14.2.
CMS lists 1 penalty in the period covered: fines totalling $64K.
Reported nurse staffing is 3.8 hours per resident per day (0.8 RN), close to the Georgia median of 3.4; nursing staff turnover is 46.3%.
Compared with county, state and nation
| Measure | This facility | Towns Co. median | Georgia median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 33 | 33 | 15 | 28.7 |
| Citations per 100 beds | 29.5 | 29.5 | 14.2 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.8 | 3.4 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.5 | 0.7 |
| Nursing staff turnover | 46.3% | 46.3% | 45.9% | 45.8% |
| Fines listed | $64,214 | $64,214 | $0 | — |
County and state figures are medians across facilities (1 in the county, 356 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Georgia average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 8 Jun 2024.
Severity mix: J ×4 L ×1 D ×22 E ×4 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Dec 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 28 Jan 2026 |
| 4 Dec 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 28 Jan 2026 |
| 4 Dec 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 28 Jan 2026 |
| 4 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 28 Jan 2026 |
| 4 Dec 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 28 Jan 2026 |
| 4 Dec 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 28 Jan 2026 |
| 8 Jun 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | J | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0610 | Respond appropriately to all alleged violations. | J | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | F | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 24 Jul 2024 |
| 8 Jun 2024 | F0732 | Post nurse staffing information every day. | C | Complaint investigation | 24 Jul 2024 |
| 15 Dec 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 Jan 2023 |
| 15 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 29 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 Jun 2024 | Fine | $64,214 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Georgia average. Turnover: nursing staff 46.3%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Georgia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.7% | 14.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.8% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.0% | 1.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.4% | 13.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.5% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.5% | 18.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Chatuge Regional Hospital Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Union County Hospital Authority | Trustee of the snf | NOT APPLICABLE | 11/01/1999 |
| Union County Hospital Authority | Adp of the snf | NOT APPLICABLE | 03/03/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Chatuge Regional Nursing Home been cited for?
33 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Georgia median is 15 per facility.
Has Chatuge Regional Nursing Home been fined?
Yes. CMS lists fines totalling $64K in the period covered.
How does staffing at Chatuge Regional Nursing Home compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Georgia median of 3.4 and a national average of 3.9.
Who operates Chatuge Regional Nursing Home?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was Chatuge Regional Nursing Home last inspected?
The most recent survey or investigation in the CMS record is dated 4 Dec 2025; the most recent standard health survey was 4 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.