Elder Care Record

California › Butte County › Chico

Chico Terrace Care Center

188 Cohasset Lane, Chico, CA 95926

CCN 055516 · For-profit, partnership · 76 certified beds · chain Corporate Interface Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Chico Terrace Care Center is a For-profit, partnership nursing home in Chico, California, certified for 76 beds and caring for about 69 residents a day.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.

Inspectors recorded 48 health deficiencies across the three most recent survey cycles (17, 11, 20 by cycle, most recent first), none at the actual-harm level. That is 63.2 per 100 beds, about the same as the state median of 51.1.

CMS lists 4 penalties in the period covered: fines totalling $35K.

Reported nurse staffing is 4.4 hours per resident per day (0.4 RN), close to the California median of 4.2.

48health deficiencies, 3 survey cyclesnone at actual-harm level
$35Kfines listed by CMS4 penalties in period
4.4nurse hours per resident per daystate median 4.2
91%occupancy (residents ÷ beds)69 residents a day

Compared with county, state and nation

MeasureThis facilityButte Co. medianCalifornia medianUS average
Overall star rating2133.0
Health citations, 3 cycles48484428.7
Citations per 100 beds63.263.251.126.8
Total nurse hours per resident day4.44.44.23.9
RN hours per resident day0.40.40.50.7
Nursing staff turnover—42.5%36.4%45.8%
Fines listed$34,573$45,500$0—

County and state figures are medians across facilities (9 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 211
Cycle 320

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Mar 2025, 29 Mar 2024.

Severity mix: D ×24 E ×18 F ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Jan 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation11 Feb 2026
21 Jan 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation11 Feb 2026
21 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation11 Feb 2026
6 Jan 2026F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.EComplaint investigation27 Jan 2026
6 Jan 2026F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.EComplaint investigation27 Jan 2026
19 Nov 2025F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation15 Dec 2025
6 Jun 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation4 Jul 2025
6 Mar 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey31 Mar 2025
6 Mar 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey31 Mar 2025
6 Mar 2025F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey31 Mar 2025
6 Mar 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey2 Apr 2025
6 Mar 2025F0908Keep all essential equipment working safely.FStandard survey2 Apr 2025
6 Mar 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey31 Mar 2025
6 Mar 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey28 Mar 2025
6 Mar 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey31 Mar 2025
6 Mar 2025F0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.DStandard survey28 Mar 2025
6 Mar 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey28 Mar 2025
6 Mar 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation28 Mar 2025
3 Mar 2025F0624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint investigation25 Mar 2025
3 Mar 2025F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation25 Mar 2025
7 Feb 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation25 Feb 2025
7 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation25 Feb 2025
7 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation25 Feb 2025
7 Feb 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation25 Feb 2025
7 Feb 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation25 Feb 2025
7 Feb 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DComplaint investigation25 Feb 2025
22 Jul 2024F0908Keep all essential equipment working safely.EComplaint investigation1 Aug 2024
29 Mar 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey20 Apr 2024
29 Mar 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey20 Apr 2024
3 Jan 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DComplaint investigation29 Jan 2024
21 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation8 Jan 2024
19 Sep 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation5 Oct 2023
19 Sep 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation5 Oct 2023
8 Aug 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation15 Aug 2023
8 Aug 2023F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DComplaint investigation15 Aug 2023
1 Jun 2021F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey17 Aug 2021
1 Jun 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey17 Aug 2021
1 Jun 2021F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey17 Aug 2021
1 Jun 2021F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey17 Aug 2021
1 Jun 2021F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey17 Aug 2021
1 Jun 2021F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey17 Aug 2021
1 Jun 2021F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey17 Aug 2021
1 Jun 2021F0760Ensure that residents are free from significant medication errors.EStandard survey17 Aug 2021
1 Jun 2021F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey17 Aug 2021
1 Jun 2021F0880Provide and implement an infection prevention and control program.EStandard survey17 Aug 2021
1 Jun 2021F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey17 Aug 2021
1 Jun 2021F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey17 Aug 2021
1 Jun 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Aug 2021

Penalties

DateTypeAmountDetail
22 Jan 2024Fine$14,814
8 Jan 2024Fine$4,938
2 Jan 2024Fine$4,235
11 Dec 2023Fine$10,586

Staffing

Total nursing4.42 h
Nurse aides2.97 h
LPN1.08 h
RN0.37 h
Weekend total4.05 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.3%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.1%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.6%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.3%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.0%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.8%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay15.5%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, partnership. Legal business name: Chico Terrace Healthcare & Wellness Centre Lp. Chain: Corporate Interface Services (40 facilities).

OrganisationRole in the CMS recordInterestSince
Rockport Administrative Services, LLCOperational/managerial controlNOT APPLICABLE11/01/2014
Chico Terrace Wellness Gp LLCGeneral partnership interestNOT APPLICABLE08/01/2014
Chico Terrace-Let LLCAdp of the snfNOT APPLICABLE04/01/2025
Corporate Interface Services LLCAdp of the snfNOT APPLICABLE03/18/2024
Rockport Administrative Services, LLCAdp of the snfNOT APPLICABLE11/01/2014

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Butte County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
California Park Post AcuteChico905423033.3—22 Dec 2025
Country Crest Post-AcuteOroville594334169.5—15 Jan 2026
Gridley Post AcuteGridley824441720.7—5 Jun 2026
Arbor Post Acuteabuse iconChico1441119163.2$62K4 Feb 2026
Autumn Creek Post Acuteabuse iconChico1841138948.4$107K21 May 2026
Feather River Care Centerabuse iconOroville5011280160.0$60K29 Jan 2026
Oakwood Healthcare Centerabuse iconChico99114101102.0$77K2 Jul 2026
Oroville Hospital Post-Acute CenterOroville1261234838.1$46K25 Jun 2026

All 9 facilities in Butte County

Questions and answers

How many deficiencies has Chico Terrace Care Center been cited for?

48 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Chico Terrace Care Center been fined?

Yes. CMS lists fines totalling $35K in the period covered.

How does staffing at Chico Terrace Care Center compare?

Reported total nurse staffing is 4.4 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Chico Terrace Care Center?

It is part of the Corporate Interface Services chain. Ownership type is for-profit, partnership. Organisations in the CMS ownership record include Rockport Administrative Services, LLC. Individual owners and managers are not listed on this site.

When was Chico Terrace Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 21 Jan 2026; the most recent standard health survey was 6 Mar 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.