California › Butte County › Chico
Arbor Post Acute
1200 Springfield Drive, Chico, CA 95928
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 144 beds, Arbor Post Acute serves Chico in Butte County, California and has taken Medicare and Medicaid residents since 1988.
CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 1 and quality measures 4.
Inspectors recorded 91 health deficiencies across the three most recent survey cycles (21, 33, 37 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 63.2 per 100 beds, about the same as the state median of 51.1.
CMS lists 3 penalties in the period covered: fines totalling $62K and 1 payment denial.
Reported nurse staffing is 3.9 hours per resident per day (0.3 RN), close to the California median of 4.2; nursing staff turnover is 42.5%.
CMS flags that the facility carries the CMS abuse icon.
91health deficiencies, 3 survey cycles4 at actual harm or worse
$62Kfines listed by CMS3 penalties in period
3.9nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)139 residents a day
Compared with county, state and nation
| Measure | This facility | Butte Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 91 | 48 | 44 | 28.7 |
| Citations per 100 beds | 63.2 | 63.2 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.9 | 4.4 | 4.2 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 42.5% | 42.5% | 36.4% | 45.8% |
| Fines listed | $61,825 | $45,500 | $0 | — |
County and state figures are medians across facilities (9 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jan 2025, 30 Jan 2024.
Severity mix: G ×4 D ×55 E ×23 F ×9
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Feb 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 6 Feb 2026 |
| 4 Feb 2026 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Complaint investigation | 6 Feb 2026 |
| 14 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 2 Aug 2025 |
| 14 Jul 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 2 Aug 2025 |
| 14 Jul 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 2 Aug 2025 |
| 13 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 18 Mar 2025 |
| 13 Mar 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 18 Mar 2025 |
| 12 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 18 Mar 2025 |
| 24 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 18 Mar 2025 |
| 24 Jan 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 21 Feb 2025 |
| 24 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 18 Mar 2025 |
| 24 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Mar 2025 |
| 24 Jan 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0926 | Have policies on smoking. | D | Standard survey | 21 Feb 2025 |
| 15 Jan 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 28 Jan 2025 |
| 21 Nov 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 13 Dec 2024 |
| 21 Nov 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Complaint investigation | 13 Dec 2024 |
| 21 Nov 2024 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Complaint investigation | 29 Nov 2024 |
| 27 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 27 Sep 2024 |
| 3 Jun 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 23 Jun 2024 |
| 3 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 23 Jun 2024 |
| 28 May 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 10 Jun 2024 |
| 9 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 Apr 2024 |
| 30 Jan 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Feb 2024 |
| 30 Jan 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 21 Feb 2024 |
| 18 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 20 Feb 2024 |
| 18 Jan 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 5 Feb 2024 |
| 18 Jan 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Complaint investigation | 20 Feb 2024 |
| 18 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 30 Jan 2024 |
| 18 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Jan 2024 |
| 18 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 Jan 2024 |
| 29 Nov 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 14 Dec 2023 |
| 28 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 13 Dec 2023 |
| 9 Oct 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 9 Oct 2023 |
| 6 Oct 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Complaint investigation | 6 Oct 2023 |
| 6 Oct 2023 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Complaint investigation | 17 Oct 2023 |
| 6 Oct 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 20 Oct 2023 |
| 6 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 6 Oct 2023 |
| 6 Oct 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Complaint investigation | 20 Oct 2023 |
| 6 Oct 2023 | F0908 | Keep all essential equipment working safely. | E | Complaint investigation | 6 Oct 2023 |
| 6 Oct 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 20 Oct 2023 |
| 21 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 4 Oct 2023 |
| 21 Sep 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Oct 2023 |
| 14 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 3 Sep 2023 |
| 14 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 3 Sep 2023 |
| 14 Aug 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 3 Sep 2023 |
| 14 Aug 2023 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Complaint investigation | 3 Sep 2023 |
| 15 Sep 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0888 | Ensure staff are vaccinated for COVID-19 | D | Standard survey | 26 Oct 2022 |
| 15 Sep 2022 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 26 Oct 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 14 Jul 2025 | Fine | $12,438 | |
| 15 Jan 2025 | Payment denial | — | 27 days |
| 15 Jan 2025 | Fine | $49,387 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 42.5%, RNs 46.2%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.9% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.2% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.1% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.5% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.9% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Arbor Post Acute Llc. Chain: Pacs Group (274 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Lakeport Chico Master Tenant LLC | 5% or greater direct ownership interest | 100% | 04/01/2018 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Butte County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| California Park Post Acute | Chico | 90 | 5 | 4 | 2 | 30 | 33.3 | — | 22 Dec 2025 |
| Country Crest Post-Acute | Oroville | 59 | 4 | 3 | 3 | 41 | 69.5 | — | 15 Jan 2026 |
| Gridley Post Acute | Gridley | 82 | 4 | 4 | 4 | 17 | 20.7 | — | 5 Jun 2026 |
| Chico Terrace Care Center | Chico | 76 | 2 | 2 | 2 | 48 | 63.2 | $35K | 21 Jan 2026 |
| Autumn Creek Post Acuteabuse icon | Chico | 184 | 1 | 1 | 3 | 89 | 48.4 | $107K | 21 May 2026 |
| Feather River Care Centerabuse icon | Oroville | 50 | 1 | 1 | 2 | 80 | 160.0 | $60K | 29 Jan 2026 |
| Oakwood Healthcare Centerabuse icon | Chico | 99 | 1 | 1 | 4 | 101 | 102.0 | $77K | 2 Jul 2026 |
| Oroville Hospital Post-Acute Center | Oroville | 126 | 1 | 2 | 3 | 48 | 38.1 | $46K | 25 Jun 2026 |
All 9 facilities in Butte County
Questions and answers
How many deficiencies has Arbor Post Acute been cited for?
91 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Arbor Post Acute been fined?
Yes. CMS lists fines totalling $62K in the period covered, plus 1 payment denial.
How does staffing at Arbor Post Acute compare?
Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Arbor Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Lakeport Chico Master Tenant LLC. Individual owners and managers are not listed on this site.
When was Arbor Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 4 Feb 2026; the most recent standard health survey was 24 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.