Elder Care Record

Maine › Androscoggin County › Auburn

Clover Health Care

440 Minot Ave, Auburn, ME 04210

CCN 205063 · For-profit, limited liability company · 109 certified beds · chain Senior Lifestyle

Special Focus Facility candidateContinuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Clover Health Care, in Auburn, Maine, is certified for 109 beds under for-profit, limited liability company ownership and belongs to the Senior Lifestyle chain.

CMS gives it 1 of 5 stars overall, below the Maine median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.

Inspectors recorded 54 health deficiencies across the three most recent survey cycles (26, 25, 3 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 49.5 per 100 beds, about the same as the state median of 44.4.

CMS lists 3 penalties in the period covered: fines totalling $15K and 2 payment denials.

Reported nurse staffing is 3.8 hours per resident per day (0.8 RN), close to the Maine median of 4.2; nursing staff turnover is 55.0%.

CMS flags that the facility is a Special Focus Facility candidate.

54health deficiencies, 3 survey cycles2 at actual harm or worse
$15Kfines listed by CMS3 penalties in period
3.8nurse hours per resident per daystate median 4.2
92%occupancy (residents ÷ beds)100 residents a day

Compared with county, state and nation

MeasureThis facilityAndroscoggin Co. medianMaine medianUS average
Overall star rating1133.0
Health citations, 3 cycles54442928.7
Citations per 100 beds49.588.044.426.8
Total nurse hours per resident day3.84.24.23.9
RN hours per resident day0.81.01.00.7
Nursing staff turnover55.0%50.0%46.9%45.8%
Fines listed$15,317$14,518$0—

County and state figures are medians across facilities (6 in the county, 78 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)26
Cycle 225
Cycle 33

Dark bar: this facility. Grey bar: Maine average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 May 2025, 9 Feb 2024.

Severity mix: J ×1 K ×1 D ×30 E ×20 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Feb 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation24 Feb 2026
24 Nov 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation17 Jan 2026
24 Nov 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EComplaint investigation17 Jan 2026
24 Nov 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation17 Jan 2026
13 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation2 Sep 2025
13 Aug 2025F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.EComplaint investigation2 Sep 2025
13 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation2 Sep 2025
9 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KStandard survey11 Jun 2025
9 May 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey11 Jun 2025
9 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey11 Jun 2025
9 May 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey11 Jun 2025
9 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation21 Jul 2025
9 May 2025F0730Observe each nurse aide's job performance and give regular training.EStandard survey11 Jun 2025
9 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey21 Jul 2025
9 May 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation11 Jun 2025
9 May 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey21 Jul 2025
9 May 2025F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.EStandard survey11 Jun 2025
9 May 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey11 Jun 2025
9 May 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey11 Jun 2025
9 May 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey11 Jun 2025
9 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 Jun 2025
9 May 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey11 Jun 2025
9 May 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey11 Jun 2025
9 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation11 Jun 2025
9 May 2025F0814Dispose of garbage and refuse properly.DStandard survey11 Jun 2025
9 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey11 Jun 2025
22 Jan 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation8 Mar 2025
22 Jan 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation8 Mar 2025
22 Jan 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation8 Mar 2025
22 Jan 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation8 Mar 2025
22 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation8 Mar 2025
22 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint investigation8 Mar 2025
9 Feb 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation25 Mar 2024
9 Feb 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation25 Mar 2024
9 Feb 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation25 Mar 2024
9 Feb 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation25 Mar 2024
9 Feb 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation25 Mar 2024
9 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation25 Mar 2024
9 Feb 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation25 Mar 2024
9 Feb 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DComplaint investigation25 Mar 2024
9 Feb 2024F0583Keep residents' personal and medical records private and confidential.DComplaint investigation25 Mar 2024
9 Feb 2024F0610Respond appropriately to all alleged violations.DComplaint investigation25 Mar 2024
9 Feb 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation25 Mar 2024
9 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation25 Mar 2024
9 Feb 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation25 Mar 2024
9 Feb 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation25 Mar 2024
9 Feb 2024F0790Provide routine and 24-hour emergency dental care for each resident.DComplaint investigation25 Mar 2024
9 Feb 2024F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DComplaint investigation25 Mar 2024
9 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation25 Mar 2024
9 Feb 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DComplaint investigation25 Mar 2024
9 Feb 2024F0732Post nurse staffing information every day.BComplaint investigation25 Mar 2024
9 Feb 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey26 Mar 2022
9 Feb 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey26 Mar 2022
9 Feb 2022F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.BStandard survey26 Mar 2022

Penalties

DateTypeAmountDetail
9 May 2025Payment denial—82 days
9 May 2025Fine$15,317
26 Mar 2024Payment denial—7 days

Staffing

Total nursing3.79 h
Nurse aides2.49 h
LPN0.53 h
RN0.78 h
Weekend total3.42 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maine average. Turnover: nursing staff 55.0%, RNs 65.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaine medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay26.4%24.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.0%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.9%3.8%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.0%25.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.1%4.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.5%19.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Vop Auburn Llc. Chain: Senior Lifestyle (4 facilities).

OrganisationRole in the CMS recordInterestSince
Vop Sls Holdco, LLC5% or greater direct ownership interest100%09/01/2025
Arhc Trs Holdco, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2025
Fmr LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2025
J.P. Morgan Investment Management, Inc.5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2025
Ventas, Inc.5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2025
Vtr Property Sectors, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2025
Vtr Trs Holdco, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2025
K&K Lifestyle AssociatesOperational/managerial controlNOT APPLICABLE09/01/2025
Senior Lifestyle Holding CompanyOperational/managerial controlNOT APPLICABLE09/01/2025
Senior Lifestyle Management HoldingsOperational/managerial controlNOT APPLICABLE09/01/2025
Slh Maine Manager, LLCOperational/managerial controlNOT APPLICABLE09/01/2025
Blackrock IncAdp of the snfNOT APPLICABLE09/01/2025
Fmr LLCAdp of the snfNOT APPLICABLE09/01/2025
J.P. Morgan Investment Management, Inc.Adp of the snfNOT APPLICABLE09/01/2025
K&K Lifestyle AssociatesAdp of the snfNOT APPLICABLE09/01/2025
Nationwide Health Properties, LLCAdp of the snfNOT APPLICABLE09/01/2025
Senior Lifestyle Holding CompanyAdp of the snfNOT APPLICABLE09/01/2025
Senior Lifestyle Management HoldingsAdp of the snfNOT APPLICABLE09/01/2025
Slh Maine Manager, LLCAdp of the snfNOT APPLICABLE12/01/2023
State Street CorporationAdp of the snfNOT APPLICABLE09/01/2025
Vanguard Group IncAdp of the snfNOT APPLICABLE09/01/2025
Ventas, Inc.Adp of the snfNOT APPLICABLE09/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Androscoggin County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Marshwood CenterLewiston1083342926.9—18 Mar 2026
Odd Fellows Health Care CenterAuburn263342492.3—18 Feb 2026
Montello ManorLewiston3711449132.4$15K8 May 2026
Russell Park Rehabilitation & Living CenterLewiston501144488.0—21 May 2025
St Mary'S D'Youville PavilionLewiston2101142813.3$22K25 Jun 2026

All 6 facilities in Androscoggin County

Questions and answers

How many deficiencies has Clover Health Care been cited for?

54 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Maine median is 29 per facility.

Has Clover Health Care been fined?

Yes. CMS lists fines totalling $15K in the period covered, plus 2 payment denials.

How does staffing at Clover Health Care compare?

Reported total nurse staffing is 3.8 hours per resident per day against a Maine median of 4.2 and a national average of 3.9.

Who operates Clover Health Care?

It is part of the Senior Lifestyle chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Vop Sls Holdco, LLC, Arhc Trs Holdco, LLC and Fmr LLC. Individual owners and managers are not listed on this site.

When was Clover Health Care last inspected?

The most recent survey or investigation in the CMS record is dated 17 Feb 2026; the most recent standard health survey was 9 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.