Elder Care Record

Maine › Androscoggin County › Lewiston

Montello Manor

540 College St, Lewiston, ME 04240

CCN 205006 · For-profit, corporation · 37 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Montello Manor, in Lewiston, Maine, is certified for 37 beds under for-profit, corporation ownership.

CMS gives it 1 of 5 stars overall, below the Maine median of 3; the health inspection rating is 1, staffing 4 and quality measures 3.

Inspectors recorded 49 health deficiencies across the three most recent survey cycles (21, 18, 10 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 132.4 per 100 beds, more than the state median of 44.4.

CMS lists 1 penalty in the period covered: fines totalling $15K.

Reported nurse staffing is 4.2 hours per resident per day (0.7 RN), close to the Maine median of 4.2; nursing staff turnover is 51.9%.

49health deficiencies, 3 survey cycles1 at actual harm or worse
$15Kfines listed by CMS1 penalty in period
4.2nurse hours per resident per daystate median 4.2
94%occupancy (residents ÷ beds)35 residents a day

Compared with county, state and nation

MeasureThis facilityAndroscoggin Co. medianMaine medianUS average
Overall star rating1133.0
Health citations, 3 cycles49442928.7
Citations per 100 beds132.488.044.426.8
Total nurse hours per resident day4.24.24.23.9
RN hours per resident day0.71.01.00.7
Nursing staff turnover51.9%50.0%46.9%45.8%
Fines listed$14,518$14,518$0—

County and state figures are medians across facilities (6 in the county, 78 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)21
Cycle 218
Cycle 310

Dark bar: this facility. Grey bar: Maine average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 May 2026, 20 Feb 2025.

Severity mix: J ×1 D ×19 E ×26 B ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 May 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey5 Jun 2026
8 May 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey5 Jun 2026
8 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey5 Jun 2026
8 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey5 Jun 2026
8 May 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey5 Jun 2026
8 May 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey5 Jun 2026
8 May 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Jun 2026
8 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey5 Jun 2026
8 May 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation5 Jun 2026
8 May 2026F0880Provide and implement an infection prevention and control program.EStandard survey5 Jun 2026
8 May 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey5 Jun 2026
8 May 2026F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey5 Jun 2026
8 May 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey5 Jun 2026
8 May 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey5 Jun 2026
8 May 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey5 Jun 2026
8 May 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey5 Jun 2026
8 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey5 Jun 2026
8 May 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey5 Jun 2026
8 May 2026F0814Dispose of garbage and refuse properly.DStandard survey5 Jun 2026
8 May 2026F0730Observe each nurse aide's job performance and give regular training.BStandard survey5 Jun 2026
21 Apr 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation22 May 2026
20 Feb 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey28 Mar 2025
20 Feb 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey28 Mar 2025
20 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey28 Mar 2025
20 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey28 Mar 2025
20 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey28 Mar 2025
20 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey28 Mar 2025
20 Feb 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation28 Mar 2025
20 Feb 2025F0730Observe each nurse aide's job performance and give regular training.EComplaint investigation28 Mar 2025
20 Feb 2025F0760Ensure that residents are free from significant medication errors.EComplaint investigation28 Mar 2025
20 Feb 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey28 Mar 2025
20 Feb 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey28 Mar 2025
20 Feb 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey28 Mar 2025
20 Feb 2025F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey28 Mar 2025
20 Feb 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey28 Mar 2025
20 Feb 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey28 Mar 2025
20 Feb 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard survey28 Mar 2025
20 Feb 2025F0880Provide and implement an infection prevention and control program.DStandard survey28 Mar 2025
20 Feb 2025F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.DStandard survey28 Mar 2025
29 May 2024F0839Employ staff that are licensed, certified, or registered in accordance with state laws.EComplaint investigation13 Jun 2024
12 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation1 Feb 2024
12 Dec 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation1 Feb 2024
12 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation1 Feb 2024
12 Dec 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey15 Feb 2024
12 Dec 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation15 Feb 2024
12 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation1 Feb 2024
12 Dec 2023F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation1 Feb 2024
12 Dec 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BComplaint investigation1 Feb 2024
12 Dec 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.BComplaint investigation1 Feb 2024

Penalties

DateTypeAmountDetail
12 Dec 2023Fine$14,518

Staffing

Total nursing4.18 h
Nurse aides2.83 h
LPN0.61 h
RN0.75 h
Weekend total3.54 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maine average. Turnover: nursing staff 51.9%, RNs 62.5%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaine medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.3%24.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay12.7%3.8%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay30.6%25.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.8%4.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay0.0%19.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Rousseau Enterprises Llc.

OrganisationRole in the CMS recordInterestSince
First Atlantic Healthcare IncOperational/managerial controlNOT APPLICABLE01/01/2013
First Atlantic Healthcare IncAdp of the snfNOT APPLICABLE03/31/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Androscoggin County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Marshwood CenterLewiston1083342926.9—18 Mar 2026
Odd Fellows Health Care CenterAuburn263342492.3—18 Feb 2026
Clover Health CareSFF CandidateAuburn1091145449.5$15K17 Feb 2026
Russell Park Rehabilitation & Living CenterLewiston501144488.0—21 May 2025
St Mary'S D'Youville PavilionLewiston2101142813.3$22K25 Jun 2026

All 6 facilities in Androscoggin County

Questions and answers

How many deficiencies has Montello Manor been cited for?

49 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Maine median is 29 per facility.

Has Montello Manor been fined?

Yes. CMS lists fines totalling $15K in the period covered.

How does staffing at Montello Manor compare?

Reported total nurse staffing is 4.2 hours per resident per day against a Maine median of 4.2 and a national average of 3.9.

Who operates Montello Manor?

Ownership type is for-profit, corporation. Organisations in the CMS ownership record include First Atlantic Healthcare Inc. Individual owners and managers are not listed on this site.

When was Montello Manor last inspected?

The most recent survey or investigation in the CMS record is dated 8 May 2026; the most recent standard health survey was 8 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.