New Jersey › Hudson County › North Bergen
Complete Care At Harborage LLC
7600 River Rd, North Bergen, NJ 07047
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 247 beds, Complete Care At Harborage LLC serves North Bergen in Hudson County, New Jersey and has taken Medicare and Medicaid residents since 1991.
CMS gives it 2 of 5 stars overall, below the New Jersey median of 4; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 47 health deficiencies across the three most recent survey cycles (28, 6, 13 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 19.0 per 100 beds, more than the state median of 15.2.
CMS lists 1 penalty in the period covered: fines totalling $27K.
Reported nurse staffing is 3.5 hours per resident per day (0.8 RN), close to the New Jersey median of 3.6; nursing staff turnover is 40.2%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Hudson Co. median | New Jersey median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 4 | 3.0 |
| Health citations, 3 cycles | 47 | 26 | 21 | 28.7 |
| Citations per 100 beds | 19.0 | 17.8 | 15.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.5 | 0.7 |
| Nursing staff turnover | 40.2% | 40.2% | 38.9% | 45.8% |
| Fines listed | $27,378 | $0 | $0 | — |
County and state figures are medians across facilities (15 in the county, 348 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Jersey average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 May 2026, 6 Dec 2024.
Severity mix: J ×1 K ×1 D ×35 E ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | Past Non-Compliance |
| 18 May 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation (under dispute review) | 18 Jun 2026 |
| 18 May 2026 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation (under dispute review) | 18 Jun 2026 |
| 1 May 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 19 May 2026 |
| 1 May 2026 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 19 May 2026 |
| 1 May 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 19 May 2026 |
| 1 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 19 May 2026 |
| 1 May 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Complaint investigation | 19 May 2026 |
| 1 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 May 2026 |
| 1 May 2026 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 10 Jun 2026 |
| 1 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 May 2026 |
| 1 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 19 May 2026 |
| 1 May 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 May 2026 |
| 1 May 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0732 | Post nurse staffing information every day. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 19 May 2026 |
| 1 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 May 2026 |
| 6 Dec 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 30 Jan 2025 |
| 6 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Dec 2024 |
| 6 Dec 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 26 Dec 2024 |
| 6 Dec 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 26 Dec 2024 |
| 6 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Jan 2025 |
| 6 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 28 Jan 2025 |
| 8 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | K | Infection control inspection (under dispute review) | 30 Jan 2024 |
| 8 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Infection control inspection (under dispute review) | 30 Jan 2024 |
| 26 Apr 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Standard survey | 16 Jun 2023 |
| 26 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Jun 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 1 May 2026 | Fine | $27,378 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Jersey average. Turnover: nursing staff 40.2%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.7% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.1% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.7% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.2% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.3% | 11.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Hmh Opco Holdngs LLC | 5% or greater direct ownership interest | 100% | 03/16/2023 |
| Pc Hmh Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/16/2023 |
| Hmh Hospitals Corporation | Adp of the snf | NOT APPLICABLE | 03/16/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hudson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bayonne University Hospital | Bayonne | 17 | 5 | 5 | 5 | 3 | 17.6 | — | 9 Sep 2025 |
| Hoboken University Medical Center Tcu | Hoboken | 15 | 5 | 4 | 5 | 4 | 26.7 | — | 18 Jun 2024 |
| Hudsonview Health Care Center | North Bergen | 273 | 5 | 4 | 3 | 20 | 7.3 | — | 14 Jan 2026 |
| Acclaim Rehabilitation and Nursing Center | Jersey City | 183 | 4 | 4 | 2 | 12 | 6.6 | — | 4 Apr 2025 |
| Alaris Health At Hamilton Park | Jersey City | 260 | 4 | 4 | 3 | 18 | 6.9 | — | 13 Mar 2025 |
| Alaris Health At Kearny | Kearny | 120 | 4 | 3 | 2 | 26 | 21.7 | — | 11 Feb 2026 |
| Manhattanview Ctr For Rehabilitation and Healthcar | Union City | 127 | 4 | 4 | 2 | 19 | 15.0 | — | 17 May 2024 |
| Peace Care St Joseph'S | Jersey City | 139 | 4 | 3 | 4 | 26 | 18.7 | $170K | 15 Apr 2026 |
All 15 facilities in Hudson County
Questions and answers
How many deficiencies has Complete Care At Harborage LLC been cited for?
47 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The New Jersey median is 21 per facility.
Has Complete Care At Harborage LLC been fined?
Yes. CMS lists fines totalling $27K in the period covered.
How does staffing at Complete Care At Harborage LLC compare?
Reported total nurse staffing is 3.5 hours per resident per day against a New Jersey median of 3.6 and a national average of 3.9.
Who operates Complete Care At Harborage LLC?
It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pc Hmh Opco Holdngs LLC and Pc Hmh Holdings LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Harborage LLC last inspected?
The most recent survey or investigation in the CMS record is dated 18 May 2026; the most recent standard health survey was 1 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.