New Jersey › Burlington County › Burlington
Complete Care At Marcella
2305 Rancocas Road, Burlington, NJ 08016
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 150 beds, Complete Care At Marcella serves Burlington in Burlington County, New Jersey and has taken Medicare and Medicaid residents since 1994.
CMS gives it 5 of 5 stars overall, above the New Jersey median of 4; the health inspection rating is 4, staffing 3 and quality measures 5.
Inspectors recorded 16 health deficiencies across the three most recent survey cycles (3, 8, 5 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 10.7 per 100 beds, fewer than the state median of 15.2.
CMS lists 1 penalty in the period covered: fines totalling $63K.
Reported nurse staffing is 3.6 hours per resident per day (0.4 RN), close to the New Jersey median of 3.6; nursing staff turnover is 36.3%.
Compared with county, state and nation
| Measure | This facility | Burlington Co. median | New Jersey median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 4 | 3.0 |
| Health citations, 3 cycles | 16 | 20 | 21 | 28.7 |
| Citations per 100 beds | 10.7 | 17.8 | 15.2 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 36.3% | 42.1% | 38.9% | 45.8% |
| Fines listed | $62,666 | $24,911 | $0 | — |
County and state figures are medians across facilities (17 in the county, 348 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Jersey average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2025, 21 Nov 2023.
Severity mix: J ×1 D ×10 E ×2 F ×1 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation (under dispute review) | 22 Jun 2026 |
| 24 Jul 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 1 Sep 2025 |
| 24 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 Sep 2025 |
| 21 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 21 Feb 2025 |
| 7 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 5 Jul 2024 |
| 21 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Dec 2023 |
| 21 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Dec 2023 |
| 21 Nov 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 21 Dec 2023 |
| 21 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Dec 2023 |
| 21 Nov 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 21 Dec 2023 |
| 21 Nov 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Dec 2023 |
| 21 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 21 Dec 2023 |
| 11 Aug 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 1 Nov 2021 |
| 11 Aug 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 1 Nov 2021 |
| 11 Aug 2021 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Standard survey | 1 Nov 2021 |
| 11 Aug 2021 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | B | Standard survey | 1 Nov 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 12 May 2026 | Fine | $62,666 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Jersey average. Turnover: nursing staff 36.3%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.0% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.2% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.8% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.4% | 11.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Complete Care At Marcella Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Nj1 Opcos LLC | 5% or greater direct ownership interest | 100% | 07/01/2021 |
| Pc Wta Opco Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/01/2021 |
| Marcella Center Realty, LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Pc Wta Acquisition LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Pc Wta Multi-State LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
| Peace Capital Holdings LLC | Adp of the snf | NOT APPLICABLE | 07/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Burlington County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Medford Leas | Medford | 24 | 5 | 3 | 5 | 8 | 33.3 | — | 25 Feb 2025 |
| Willowbrooke Court Skilled Care At Evergreens | Moorestown | 17 | 5 | 5 | 5 | 6 | 35.3 | — | 3 Sep 2025 |
| Careone At Evesham | Marlton | 144 | 4 | 4 | 4 | 17 | 11.8 | — | 1 May 2026 |
| Complete Care At Burlington Woods, LLC | Burlington | 215 | 4 | 3 | 2 | 23 | 10.7 | $63K | 27 Jan 2026 |
| Riverview Estates Rehab and Senior Living Center | Riverton | 66 | 4 | 4 | 4 | 21 | 31.8 | $38K | 7 Jan 2026 |
| Wiley Mission | Marlton | 86 | 4 | 3 | 5 | 19 | 22.1 | — | 27 Sep 2024 |
| Cambridge Rehabilitation and Healthcare Center | Moorestown | 201 | 3 | 2 | 2 | 25 | 12.4 | $25K | 6 Nov 2025 |
| Careone At Moorestown | Moorestown | 65 | 3 | 3 | 3 | 20 | 30.8 | — | 11 Feb 2026 |
All 17 facilities in Burlington County
Questions and answers
How many deficiencies has Complete Care At Marcella been cited for?
16 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Jersey median is 21 per facility.
Has Complete Care At Marcella been fined?
Yes. CMS lists fines totalling $63K in the period covered.
How does staffing at Complete Care At Marcella compare?
Reported total nurse staffing is 3.6 hours per resident per day against a New Jersey median of 3.6 and a national average of 3.9.
Who operates Complete Care At Marcella?
It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pc Nj1 Opcos LLC and Pc Wta Opco Holdco LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Marcella last inspected?
The most recent survey or investigation in the CMS record is dated 12 May 2026; the most recent standard health survey was 24 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.