Maryland › Montgomery County › Wheaton
Complete Care At Wheaton
4011 Randolph Road, Wheaton, MD 20902
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At Wheaton is a For-profit, corporation nursing home in Wheaton, Maryland, certified for 116 beds and caring for about 111 residents a day.
CMS gives it 5 of 5 stars overall, above the Maryland median of 3; the health inspection rating is 4, staffing 3 and quality measures 5.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (6, 20, 11 by cycle, most recent first), none at the actual-harm level. That is 31.9 per 100 beds, fewer than the state median of 43.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.8 RN), close to the Maryland median of 3.6; nursing staff turnover is 41.7%.
Compared with county, state and nation
| Measure | This facility | Montgomery Co. median | Maryland median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 40 | 45 | 28.7 |
| Citations per 100 beds | 31.9 | 39.8 | 43.7 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 41.7% | 34.8% | 41.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (34 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Apr 2026, 10 Apr 2025.
Severity mix: D ×32 E ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 Apr 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 19 Jun 2026 |
| 21 Apr 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 Jun 2026 |
| 21 Apr 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 19 Jun 2026 |
| 21 Apr 2026 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 19 Jun 2026 |
| 21 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Jun 2026 |
| 21 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Jun 2026 |
| 10 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 23 May 2025 |
| 10 Apr 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 May 2025 |
| 10 Apr 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 23 May 2025 |
| 10 Apr 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 May 2025 |
| 10 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 23 May 2025 |
| 10 Apr 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 23 May 2025 |
| 12 Mar 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 24 Apr 2021 |
| 12 Mar 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 24 Apr 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 41.7%, RNs 50.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.5% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.2% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.6% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.0% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.6% | 11.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Complete Care At Wheaton Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Md5 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 02/01/2023 |
| Pc Md5 Topco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/01/2023 |
| Des Capital LLC | Indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| Jrk Investments LLC | Indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| Adesse Holdings LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
| Adesse Md5 Propco Holdco LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
| Pc Md5 Topco LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
| Peace Capital Holdings LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Montgomery County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bedford Court Healthcare Cent. | Silver Spring | 60 | 5 | 4 | 4 | 28 | 46.7 | — | 20 Mar 2026 |
| Friends Nursing Home | Sandy Spring | 82 | 5 | 4 | 5 | 19 | 23.2 | $23K | 26 May 2026 |
| Hebrew Home of Greater Washington | Rockville | 558 | 5 | 4 | 4 | 31 | 5.6 | — | 23 Apr 2026 |
| Ingleside At King Farm | Rockville | 45 | 5 | 4 | 5 | 19 | 42.2 | — | 31 Mar 2026 |
| Maplewood Park Place | Bethesda | 31 | 5 | 5 | — | 5 | 16.1 | — | 10 Mar 2025 |
| Montcare At Bethesda | Bethesda | 120 | 5 | 4 | 3 | 28 | 23.3 | — | 25 Feb 2026 |
| Montcare At Potomac | Potomac | 168 | 5 | 4 | 4 | 21 | 12.5 | — | 18 Feb 2026 |
| Montgomery Village Care Center | Gaithersburg | 147 | 5 | 5 | 3 | 39 | 26.5 | — | 16 Apr 2025 |
All 34 facilities in Montgomery County
Questions and answers
How many deficiencies has Complete Care At Wheaton been cited for?
37 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.
Has Complete Care At Wheaton been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Complete Care At Wheaton compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.
Who operates Complete Care At Wheaton?
It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Md5 Opco Holdco LLC, Pc Md5 Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Wheaton last inspected?
The most recent survey or investigation in the CMS record is dated 21 Apr 2026; the most recent standard health survey was 21 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.