New Hampshire › Hillsborough County › Manchester
Courville At Manchester
44 West Webster Street, Manchester, NH 03104
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Courville At Manchester, in Manchester, New Hampshire, is certified for 76 beds under for-profit, limited liability company ownership.
CMS gives it 2 of 5 stars overall, below the New Hampshire median of 3; the health inspection rating is 1, staffing 5 and quality measures 4.
Inspectors recorded 20 health deficiencies across the three most recent survey cycles (8, 9, 3 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 26.3 per 100 beds, more than the state median of 13.1.
CMS lists 2 penalties in the period covered: fines totalling $35K.
Reported nurse staffing is 4.2 hours per resident per day (0.9 RN), close to the New Hampshire median of 3.6; nursing staff turnover is 43.6%.
CMS flags that the facility is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Hillsborough Co. median | New Hampshire median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 20 | 14 | 12 | 28.7 |
| Citations per 100 beds | 26.3 | 14.7 | 13.1 | 26.8 |
| Total nurse hours per resident day | 4.2 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 43.6% | 43.1% | 43.6% | 45.8% |
| Fines listed | $35,270 | $0 | $0 | — |
County and state figures are medians across facilities (21 in the county, 73 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Hampshire average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Feb 2026, 17 Jan 2025.
Severity mix: J ×1 G ×1 D ×15 E ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 May 2026 | F0880 | Provide and implement an infection prevention and control program. | J | Complaint investigation | 18 May 2026 |
| 6 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 19 Jun 2026 |
| 6 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 12 May 2026 |
| 19 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Mar 2026 |
| 19 Feb 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 16 Mar 2026 |
| 19 Feb 2026 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 12 Mar 2026 |
| 19 Feb 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Mar 2026 |
| 19 Feb 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 13 Mar 2026 |
| 17 Jan 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 10 Feb 2025 |
| 17 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 10 Feb 2025 |
| 17 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 5 Feb 2025 |
| 17 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 4 Feb 2025 |
| 17 Jan 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 10 Feb 2025 |
| 17 Jan 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 4 Feb 2025 |
| 17 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 Feb 2025 |
| 17 Jan 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 10 Feb 2025 |
| 17 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 7 Feb 2025 |
| 15 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Mar 2024 |
| 15 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 19 Mar 2024 |
| 15 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 19 Mar 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 6 May 2026 | Fine | $22,205 | |
| 6 May 2026 | Fine | $13,065 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Hampshire average. Turnover: nursing staff 43.6%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.1% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.6% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.7% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.6% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.7% | 16.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Courville At Manchester Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| La Quinta Holdings I, Inc. | Direct ownership interest | NOT APPLICABLE | 08/17/2024 |
| La Quinta Holdings I, Inc. | Operational/managerial control | NOT APPLICABLE | 08/17/2024 |
| The Courville Company Inc | Operational/managerial control | NOT APPLICABLE | 05/29/1991 |
| The Courville Company Inc | Adp of the snf | NOT APPLICABLE | 05/29/1991 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hillsborough County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Courville At Nashua | Nashua | 94 | 5 | 4 | 2 | 10 | 10.6 | — | 2 Jul 2026 |
| Hillsborough County Nursing Home | Goffstown | 300 | 5 | 3 | 5 | 9 | 3.0 | — | 7 May 2026 |
| Holy Cross Health Center | Manchester | 40 | 5 | 4 | 5 | 2 | 5.0 | — | 25 Feb 2026 |
| Maple Leaf Health Care Center | Manchester | 114 | 5 | 5 | 2 | 7 | 6.1 | — | 4 Mar 2026 |
| Bedford Hills Center | Bedford | 147 | 4 | 4 | 4 | 8 | 5.4 | $16K | 3 Oct 2024 |
| Crestwood Center | Milford | 82 | 4 | 3 | 3 | 13 | 15.9 | $16K | 18 Dec 2025 |
| Mount Carmel Rehabilitation and Nursing Center | Manchester | 122 | 4 | 4 | 4 | 10 | 8.2 | — | 24 Jul 2025 |
| St Joseph Residence | Manchester | 22 | 4 | 3 | 5 | 11 | 50.0 | — | 23 Dec 2025 |
All 21 facilities in Hillsborough County
Questions and answers
How many deficiencies has Courville At Manchester been cited for?
20 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The New Hampshire median is 12 per facility.
Has Courville At Manchester been fined?
Yes. CMS lists fines totalling $35K in the period covered.
How does staffing at Courville At Manchester compare?
Reported total nurse staffing is 4.2 hours per resident per day against a New Hampshire median of 3.6 and a national average of 3.9.
Who operates Courville At Manchester?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include La Quinta Holdings I, Inc., La Quinta Holdings I, Inc. and The Courville Company Inc. Individual owners and managers are not listed on this site.
When was Courville At Manchester last inspected?
The most recent survey or investigation in the CMS record is dated 6 May 2026; the most recent standard health survey was 19 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.