Elder Care Record

New Hampshire › Hillsborough County › Manchester

Maple Leaf Health Care Center

198 Pearl Street, Manchester, NH 03104

CCN 305030 · For-profit, limited liability company · 114 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 114 beds, Maple Leaf Health Care Center serves Manchester in Hillsborough County, New Hampshire and has taken Medicare and Medicaid residents since 1975.

CMS gives it 5 of 5 stars overall, above the New Hampshire median of 3; the health inspection rating is 5, staffing 2 and quality measures 3.

Inspectors recorded 7 health deficiencies across the three most recent survey cycles (2, 4, 1 by cycle, most recent first), none at the actual-harm level. That is 6.1 per 100 beds, fewer than the state median of 13.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 2.9 hours per resident per day (0.6 RN), close to the New Hampshire median of 3.6; nursing staff turnover is 40.4%.

7health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
2.9nurse hours per resident per daystate median 3.6
94%occupancy (residents ÷ beds)107 residents a day

Compared with county, state and nation

MeasureThis facilityHillsborough Co. medianNew Hampshire medianUS average
Overall star rating5333.0
Health citations, 3 cycles7141228.7
Citations per 100 beds6.114.713.126.8
Total nurse hours per resident day2.93.53.63.9
RN hours per resident day0.60.70.70.7
Nursing staff turnover40.4%43.1%43.6%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (21 in the county, 73 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 24
Cycle 31

Dark bar: this facility. Grey bar: New Hampshire average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Mar 2026, 24 Jan 2025.

Severity mix: D ×5 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Mar 2026
4 Mar 2026F0641Ensure each resident receives an accurate assessment.BStandard survey10 Mar 2026
24 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Feb 2025
24 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey6 Feb 2025
24 Jan 2025F0880Provide and implement an infection prevention and control program.DStandard survey29 Jan 2025
24 Jan 2025F0641Ensure each resident receives an accurate assessment.BStandard survey31 Jan 2025
25 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey29 Feb 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing2.91 h
Nurse aides1.74 h
LPN0.57 h
RN0.6 h
Weekend total2.67 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Hampshire average. Turnover: nursing staff 40.4%, RNs 35.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew Hampshire medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay3.8%22.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.4%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%1.4%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%4.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay5.8%17.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.5%3.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.3%16.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Bh Maple Leaf Llc.

OrganisationRole in the CMS recordInterestSince
Nh3 Opco Holdco LLC5% or greater direct ownership interestNO PERCENTAGE PROVIDED09/01/2022
Esnh LLC5% or greater indirect ownership interest50%09/01/2022
Jpnh LLC5% or greater indirect ownership interest50%09/01/2022
Matera Health LLCOperational/managerial controlNOT APPLICABLE09/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Hillsborough County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Courville At NashuaNashua945421010.6—2 Jul 2026
Hillsborough County Nursing HomeGoffstown30053593.0—7 May 2026
Holy Cross Health CenterManchester4054525.0—25 Feb 2026
Bedford Hills CenterBedford14744485.4$16K3 Oct 2024
Crestwood CenterMilford824331315.9$16K18 Dec 2025
Mount Carmel Rehabilitation and Nursing CenterManchester122444108.2—24 Jul 2025
St Joseph ResidenceManchester224351150.0—23 Dec 2025
Villa Crest Nursing and Retirement CenterManchester12644397.1—31 Jul 2025

All 21 facilities in Hillsborough County

Questions and answers

How many deficiencies has Maple Leaf Health Care Center been cited for?

7 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New Hampshire median is 12 per facility.

Has Maple Leaf Health Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Maple Leaf Health Care Center compare?

Reported total nurse staffing is 2.9 hours per resident per day against a New Hampshire median of 3.6 and a national average of 3.9.

Who operates Maple Leaf Health Care Center?

Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Nh3 Opco Holdco LLC, Esnh LLC and Jpnh LLC. Individual owners and managers are not listed on this site.

When was Maple Leaf Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 4 Mar 2026; the most recent standard health survey was 4 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.