New Hampshire › Hillsborough County › Bedford
Ridgewood Center, Genesis Healthcare
25 Ridgewood Road, Bedford, NH 03110
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 150 beds, Ridgewood Center, Genesis Healthcare serves Bedford in Hillsborough County, New Hampshire and has taken Medicare and Medicaid residents since 1995.
CMS gives it 2 of 5 stars overall, below the New Hampshire median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (5, 5, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 9.3 per 100 beds, fewer than the state median of 13.1.
CMS lists 1 penalty in the period covered: fines totalling $16K.
Reported nurse staffing is 3.3 hours per resident per day (1.1 RN), close to the New Hampshire median of 3.6; nursing staff turnover is 38.0%.
Compared with county, state and nation
| Measure | This facility | Hillsborough Co. median | New Hampshire median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 14 | 12 | 28.7 |
| Citations per 100 beds | 9.3 | 14.7 | 13.1 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 1.1 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 38.0% | 43.1% | 43.6% | 45.8% |
| Fines listed | $15,646 | $0 | $0 | — |
County and state figures are medians across facilities (21 in the county, 73 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Hampshire average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Feb 2026, 8 Jan 2025.
Severity mix: J ×1 D ×11 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Feb 2026 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 13 Mar 2026 |
| 11 Feb 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 9 Mar 2026 |
| 11 Feb 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Mar 2026 |
| 11 Feb 2026 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 13 Mar 2026 |
| 11 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Mar 2026 |
| 8 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Feb 2025 |
| 8 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 23 Feb 2025 |
| 8 Jan 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Feb 2025 |
| 8 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 27 Jan 2025 |
| 8 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 25 Feb 2025 |
| 21 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | J | Complaint investigation | 17 Jun 2024 |
| 31 Oct 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 11 Dec 2023 |
| 31 Oct 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 12 Dec 2023 |
| 31 Oct 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 19 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 21 Jun 2024 | Fine | $15,646 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Hampshire average. Turnover: nursing staff 38.0%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 35.4% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.5% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.7% | 16.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 25 Ridgewood Road Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Nh Holdings LLC | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2017 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2017 |
| Genesis Operations LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2017 |
| Genesis Operations LLC | Adp of the snf | NOT APPLICABLE | 03/11/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hillsborough County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Courville At Nashua | Nashua | 94 | 5 | 4 | 2 | 10 | 10.6 | — | 2 Jul 2026 |
| Hillsborough County Nursing Home | Goffstown | 300 | 5 | 3 | 5 | 9 | 3.0 | — | 7 May 2026 |
| Holy Cross Health Center | Manchester | 40 | 5 | 4 | 5 | 2 | 5.0 | — | 25 Feb 2026 |
| Maple Leaf Health Care Center | Manchester | 114 | 5 | 5 | 2 | 7 | 6.1 | — | 4 Mar 2026 |
| Bedford Hills Center | Bedford | 147 | 4 | 4 | 4 | 8 | 5.4 | $16K | 3 Oct 2024 |
| Crestwood Center | Milford | 82 | 4 | 3 | 3 | 13 | 15.9 | $16K | 18 Dec 2025 |
| Mount Carmel Rehabilitation and Nursing Center | Manchester | 122 | 4 | 4 | 4 | 10 | 8.2 | — | 24 Jul 2025 |
| St Joseph Residence | Manchester | 22 | 4 | 3 | 5 | 11 | 50.0 | — | 23 Dec 2025 |
All 21 facilities in Hillsborough County
Questions and answers
How many deficiencies has Ridgewood Center, Genesis Healthcare been cited for?
14 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Hampshire median is 12 per facility.
Has Ridgewood Center, Genesis Healthcare been fined?
Yes. CMS lists fines totalling $16K in the period covered.
How does staffing at Ridgewood Center, Genesis Healthcare compare?
Reported total nurse staffing is 3.3 hours per resident per day against a New Hampshire median of 3.6 and a national average of 3.9.
Who operates Ridgewood Center, Genesis Healthcare?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Genesis Nh Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Ridgewood Center, Genesis Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 11 Feb 2026; the most recent standard health survey was 11 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.