North Carolina › Iredell County › Mooresville
Crestview Health & Rehabilitation
752 E Center Avenue, Mooresville, NC 28115
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Crestview Health & Rehabilitation is a For-profit, limited liability company nursing home in Mooresville, North Carolina, certified for 131 beds and caring for about 76 residents a day.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 1 and quality measures 3.
Inspectors recorded 52 health deficiencies across the three most recent survey cycles (5, 25, 22 by cycle, most recent first), 11 of them at the actual-harm or immediate-jeopardy level. That is 39.7 per 100 beds, more than the state median of 15.6.
CMS lists 6 penalties in the period covered: fines totalling $144K and 2 payment denials.
Reported nurse staffing is 3.1 hours per resident per day (0.4 RN), close to the North Carolina median of 3.5; nursing staff turnover is 81.6%.
CMS flags that the facility is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Iredell Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 52 | 19 | 16 | 28.7 |
| Citations per 100 beds | 39.7 | 20.2 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 81.6% | 55.2% | 48.6% | 45.8% |
| Fines listed | $144,008 | $18,655 | $8,512 | — |
County and state figures are medians across facilities (5 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Sep 2025, 13 Jun 2024.
Severity mix: J ×4 K ×4 G ×3 D ×26 E ×11 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Sep 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 13 Sep 2025 |
| 11 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 13 Sep 2025 |
| 11 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Sep 2025 |
| 11 Sep 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 13 Sep 2025 |
| 11 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Sep 2025 |
| 11 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 31 May 2025 |
| 11 Jul 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 11 Sep 2025 |
| 11 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 11 Sep 2025 |
| 22 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 13 Aug 2024 |
| 22 Jul 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 13 Aug 2024 |
| 13 Jun 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 13 Aug 2024 |
| 13 Jun 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | J | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | G | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0841 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | F | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 13 Aug 2024 |
| 13 Jun 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 22 Jul 2024 |
| 13 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Jul 2024 |
| 8 Feb 2023 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | K | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | K | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 10 Mar 2023 |
| 8 Feb 2023 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 10 Mar 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 11 Jul 2025 | Payment denial | — | 35 days |
| 11 Jul 2025 | Fine | $15,015 | |
| 11 Jul 2025 | Fine | $4,833 | |
| 11 Jul 2025 | Fine | $4,833 | |
| 13 Jun 2024 | Payment denial | — | 40 days |
| 13 Jun 2024 | Fine | $119,327 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 81.6%, RNs 87.0%; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.5% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.5% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.4% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.7% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.2% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Iredell County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Iredell Memorial Hospital Inc | Statesville | 48 | 5 | 5 | 5 | 3 | 6.3 | — | 5 Mar 2026 |
| Autumn Care of Statesville | Statesville | 103 | 4 | 4 | 2 | 8 | 7.8 | — | 1 Jul 2026 |
| The Greens At Maple Leaf | Statesville | 94 | 4 | 3 | 4 | 19 | 20.2 | $19K | 22 Dec 2025 |
| Glenwood Health & Rehabilitation | Mooresville | 130 | 1 | 1 | 2 | 49 | 37.7 | $202K | 15 May 2025 |
All 5 facilities in Iredell County
Questions and answers
How many deficiencies has Crestview Health & Rehabilitation been cited for?
52 health deficiencies across the three most recent survey cycles, 11 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Crestview Health & Rehabilitation been fined?
Yes. CMS lists fines totalling $144K in the period covered, plus 2 payment denials.
How does staffing at Crestview Health & Rehabilitation compare?
Reported total nurse staffing is 3.1 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Crestview Health & Rehabilitation?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Crestview Health & Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 11 Sep 2025; the most recent standard health survey was 11 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.