Glenwood Health & RehabilitationCMS ratings, inspections and fines
- Address
- 550 Glenwood Drive, Mooresville, NC 28115
- CCN
- 345283
- Ownership type
- For-profit, limited liability company
- Certified beds
- 130
- Chain
- None in the CMS record
- Residents per day
- 98
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Glenwood Health & Rehabilitation an overall rating of 1 of 5 stars. The last standard survey was on 15 May 2025. The latest survey cycle has 5 health citations. The median for nursing homes in North Carolina is 3. CMS lists 2 fines with a total of $201,886 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in North Carolina (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Iredell County median | North Carolina median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 5 homes in the county, 419 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | North Carolina median |
|---|---|---|---|
| Cycle 1 (latest) | 15 May 2025 | 5 | 3 |
| Cycle 2 | 1 Feb 2024 | 20 | 5 |
| Cycle 3 | No date | 24 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 May 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 17 May 2025 |
| 15 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 17 May 2025 |
| 15 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 May 2025 |
| 15 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 May 2025 |
| 15 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 17 May 2025 |
Survey cycle 2: 20 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Complaint investigation | 15 May 2025 |
| 8 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 15 May 2025 |
| 8 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 15 May 2025 |
| 1 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 5 Mar 2024 |
| 1 Feb 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | J | Complaint investigation | 5 Mar 2024 |
| 1 Feb 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Mar 2024 |
| 1 Feb 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 5 Mar 2024 |
| 1 Feb 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 5 Mar 2024 |
| 1 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 5 Mar 2024 |
| 1 Feb 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 5 Mar 2024 |
Survey cycle 3: 24 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Jul 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | G | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | G | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | G | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0914 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Standard survey | 12 Aug 2022 |
| 15 Jul 2022 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 12 Aug 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 8 Apr 2025 | Fine | $105,195 | |
| 1 Feb 2024 | Fine | $96,691 | |
| 1 Feb 2024 | Payment denial | 3 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | North Carolina median | North Carolina average (CMS) |
|---|---|---|---|
| All nurse staff | 3.28 | 3.50 | 3.83 |
| Registered nurses (RN) | 0.57 | 0.50 | 0.61 |
| Licensed practical nurses (LPN) | 0.86 | 0.89 | |
| Nurse aides | 1.84 | 2.34 | |
| All nurse staff, weekends | 3.03 | 3.10 | 3.40 |
- Nurse staff turnover in a year
- 60.6%
- Nurse staff turnover, North Carolina median
- 48.6%
- RN turnover in a year
- 71.4%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.9% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.7% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.1% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.8% | 13.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Legal Business Name Not Available
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Iredell County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Crestview Health & RehabilitationSpecial Focus candidate | Mooresville | 1 of 5 | 5 | $144,008 | 11 Sep 2025 | |
| Autumn Care of Statesville | Statesville | 4 of 5 | 2 | $0 | 1 Jul 2026 | |
| Iredell Memorial Hospital Inc | Statesville | 5 of 5 | 1 | $0 | 5 Mar 2026 | |
| The Greens at Maple Leaf | Statesville | 4 of 5 | 4 | $18,655 | 3 Jul 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Glenwood Health & Rehabilitation (CCN 345283). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/glenwood-health-rehabilitation-mooresville-nc-345283/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Glenwood Health & Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 15 May 2025. It was a standard survey. It gave 5 citations. The standard survey before the last one was on 1 Feb 2024.
- Who operates Glenwood Health & Rehabilitation?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Glenwood Health & Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in North Carolina as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.