Virginia › Chesapeake City County › Chesapeake
Deep Creek Health & Rehabilitation
1017 George Washington Highway North, Chesapeake, VA 23323
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Deep Creek Health & Rehabilitation serves Chesapeake in Chesapeake City County, Virginia and has taken Medicare and Medicaid residents since 1998.
CMS gives it 2 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 3, staffing 1 and quality measures 2.
Inspectors recorded 44 health deficiencies across the three most recent survey cycles (9, 17, 18 by cycle, most recent first), none at the actual-harm level. That is 36.7 per 100 beds, about the same as the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.5 RN), close to the Virginia median of 3.4; nursing staff turnover is 65.9%.
Compared with county, state and nation
| Measure | This facility | Chesapeake City Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 44 | 44 | 32 | 28.7 |
| Citations per 100 beds | 36.7 | 36.7 | 34.5 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.5 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 65.9% | 63.3% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Sep 2025, 22 Jul 2021.
Severity mix: D ×28 E ×13 F ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 27 Oct 2025 |
| 19 Sep 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 27 Oct 2025 |
| 19 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 27 Oct 2025 |
| 19 Sep 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 27 Oct 2025 |
| 19 Sep 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Complaint investigation | 27 Oct 2025 |
| 19 Sep 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Complaint investigation | 27 Oct 2025 |
| 19 Sep 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 27 Oct 2025 |
| 19 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 27 Oct 2025 |
| 19 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 27 Oct 2025 |
| 16 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 8 Dec 2023 |
| 22 Jul 2021 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Jun 2021 |
| 22 Jul 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 5 Sep 2021 |
| 22 Jul 2021 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 5 Sep 2021 |
| 16 Apr 2019 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | E | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0687 | Provide appropriate foot care. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 31 May 2019 |
| 16 Apr 2019 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 31 May 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 65.9%, RNs 63.6%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.3% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.4% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 25.3% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.2% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.5% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Norfolk Area Senior Care Llc. Chain: Ark Post Acute Network (4 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| West Coast Commonwealth LLC | 5% or greater direct ownership interest | 96% | 03/01/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Chesapeake City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Oak Grove Health & Rehab Center, LLC | Chesapeake | 120 | 5 | 4 | 2 | 30 | 25.0 | — | 19 Feb 2026 |
| Autumn Care of Chesapeake | Chesapeake | 117 | 3 | 3 | 1 | 43 | 36.8 | — | 8 Dec 2023 |
| Chesapeake Health and Rehabilitation Center | Chesapeake | 180 | 1 | 1 | 1 | 53 | 29.4 | $25K | 21 May 2026 |
All 4 facilities in Chesapeake City County
Questions and answers
How many deficiencies has Deep Creek Health & Rehabilitation been cited for?
44 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Deep Creek Health & Rehabilitation been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Deep Creek Health & Rehabilitation compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Deep Creek Health & Rehabilitation?
It is part of the Ark Post Acute Network chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include West Coast Commonwealth LLC. Individual owners and managers are not listed on this site.
When was Deep Creek Health & Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 19 Sep 2025; the most recent standard health survey was 19 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.