California › Riverside County › Indio
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue, Indio, CA 92201
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Desert Springs Healthcare & Wellness Centre is a For-profit, limited liability company nursing home in Indio, California, certified for 68 beds and caring for about 61 residents a day.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 3, staffing 2 and quality measures 4.
Inspectors recorded 48 health deficiencies across the three most recent survey cycles (8, 24, 16 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 70.6 per 100 beds, more than the state median of 51.1.
CMS lists 2 penalties in the period covered: fines totalling $66K and 1 payment denial.
Reported nurse staffing is 4.1 hours per resident per day (0.3 RN), close to the California median of 4.2.
Compared with county, state and nation
| Measure | This facility | Riverside Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 48 | 43 | 44 | 28.7 |
| Citations per 100 beds | 70.6 | 51.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.1 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | — | 39.1% | 36.4% | 45.8% |
| Fines listed | $66,151 | $0 | $0 | — |
County and state figures are medians across facilities (54 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Sep 2025, 18 Jul 2024.
Severity mix: G ×3 D ×29 E ×15 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 4 Jun 2026 |
| 18 Sep 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 10 Oct 2025 |
| 30 Jul 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Complaint investigation | 31 Jul 2025 |
| 17 Apr 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Complaint investigation | 9 May 2025 |
| 27 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Apr 2025 |
| 24 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Jan 2025 |
| 18 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 24 Sep 2024 |
| 18 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 24 Sep 2024 |
| 18 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 24 Sep 2024 |
| 18 Sep 2024 | F0908 | Keep all essential equipment working safely. | D | Complaint investigation | 24 Sep 2024 |
| 17 Sep 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 3 Oct 2024 |
| 17 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Oct 2024 |
| 9 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Aug 2024 |
| 18 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 7 Aug 2024 |
| 18 Jul 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 7 Aug 2024 |
| 19 Dec 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 21 Dec 2023 |
| 7 Dec 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 12 Dec 2023 |
| 25 Oct 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 13 Nov 2023 |
| 25 Oct 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Complaint investigation | 13 Nov 2023 |
| 18 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 29 Sep 2023 |
| 13 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Sep 2023 |
| 12 Dec 2022 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 11 Jan 2023 |
| 12 Dec 2022 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 11 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 13 Sep 2023 | Payment denial | — | 8 days |
| 13 Sep 2023 | Fine | $66,151 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.3% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.1% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.0% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Indio Healthcare & Wellness Center, Llc. Chain: Citrus Wellness Centre (5 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Citrus Wellness Centre LLC | 5% or greater direct ownership interest | 97% | 04/28/2010 |
| Corporate Interface Services LLC | Operational/managerial control | NOT APPLICABLE | 03/18/2024 |
| Rockport Administrative Services, LLC | Operational/managerial control | NOT APPLICABLE | 09/01/2010 |
| Corporate Interface Services LLC | Adp of the snf | NOT APPLICABLE | 06/19/2025 |
| Indio-Let LLC | Adp of the snf | NOT APPLICABLE | 06/19/2025 |
| Rockport Administrative Services, LLC | Adp of the snf | NOT APPLICABLE | 06/19/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Riverside County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Centinela Grand Inc | Perris | 109 | 5 | 4 | 4 | 27 | 24.8 | — | 4 Aug 2025 |
| Desert Regional Medical Center D/P SNF | Palm Springs | 32 | 5 | 4 | 5 | 22 | 68.8 | $14K | 11 Jun 2026 |
| Mission Care Center | Riverside | 40 | 5 | 5 | 2 | 20 | 50.0 | — | 20 May 2026 |
| Riverside Behavioral Healthcare Center | Riverside | 120 | 5 | 4 | 4 | 23 | 19.2 | — | 6 Nov 2025 |
| Riverside Heights Healthcare Center, LLC | Riverside | 70 | 5 | 5 | 4 | 17 | 24.3 | — | 20 Jun 2025 |
| San Jacinto Valley Post Acute | Hemet | 99 | 5 | 4 | 3 | 32 | 32.3 | — | 14 Apr 2026 |
| The Grove Care and Wellness | Riverside | 38 | 5 | 4 | 3 | 24 | 63.2 | — | 9 Apr 2026 |
| The Springs Healthcare Center At the Carlotta | Palm Desert | 59 | 5 | 4 | 3 | 24 | 40.7 | — | 28 Jan 2026 |
All 54 facilities in Riverside County
Questions and answers
How many deficiencies has Desert Springs Healthcare & Wellness Centre been cited for?
48 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Desert Springs Healthcare & Wellness Centre been fined?
Yes. CMS lists fines totalling $66K in the period covered, plus 1 payment denial.
How does staffing at Desert Springs Healthcare & Wellness Centre compare?
Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Desert Springs Healthcare & Wellness Centre?
It is part of the Citrus Wellness Centre chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Citrus Wellness Centre LLC, Corporate Interface Services LLC and Rockport Administrative Services, LLC. Individual owners and managers are not listed on this site.
When was Desert Springs Healthcare & Wellness Centre last inspected?
The most recent survey or investigation in the CMS record is dated 27 May 2026; the most recent standard health survey was 18 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.