Elder Care Record

California › Riverside County › Palm Desert

Monterey Palms Health Care Center

44610 Monterey Avenue, Palm Desert, CA 92260

CCN 555403 · For-profit, limited liability company · 99 certified beds · chain Mariner Health Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Monterey Palms Health Care Center is a For-profit, limited liability company nursing home in Palm Desert, California, certified for 99 beds and caring for about 92 residents a day.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 4 and quality measures 5.

Inspectors recorded 39 health deficiencies across the three most recent survey cycles (17, 12, 10 by cycle, most recent first), none at the actual-harm level. That is 39.4 per 100 beds, fewer than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.2 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 41.0%.

39health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.2nurse hours per resident per daystate median 4.2
93%occupancy (residents ÷ beds)92 residents a day

Compared with county, state and nation

MeasureThis facilityRiverside Co. medianCalifornia medianUS average
Overall star rating3333.0
Health citations, 3 cycles39434428.7
Citations per 100 beds39.451.751.126.8
Total nurse hours per resident day4.24.24.23.9
RN hours per resident day0.40.40.50.7
Nursing staff turnover41.0%39.1%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (54 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 212
Cycle 310

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2026, 31 Jan 2025.

Severity mix: D ×23 E ×16

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Jun 2026F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DComplaint investigation10 Jul 2026
14 May 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Jun 2026
14 May 2026F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey5 Jun 2026
14 May 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey5 Jun 2026
14 May 2026F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard survey5 Jun 2026
14 May 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey5 Jun 2026
14 May 2026F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.EStandard survey5 Jun 2026
14 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey5 Jun 2026
14 May 2026F0908Keep all essential equipment working safely.EStandard survey5 Jun 2026
14 May 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey5 Jun 2026
14 May 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey5 Jun 2026
14 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Jun 2026
14 May 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey5 Jun 2026
14 May 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey5 Jun 2026
14 May 2026F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey5 Jun 2026
14 May 2026F0814Dispose of garbage and refuse properly.DStandard survey5 Jun 2026
29 Jan 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation28 Feb 2026
13 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation25 Jun 2025
13 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation25 Jun 2025
31 Jan 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey28 Feb 2025
31 Jan 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey28 Feb 2025
31 Jan 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey28 Feb 2025
31 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey28 Feb 2025
31 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey28 Feb 2025
31 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey28 Feb 2025
31 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey28 Feb 2025
31 Jan 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey28 Feb 2025
31 Jan 2025F0814Dispose of garbage and refuse properly.DStandard survey28 Feb 2025
31 Jan 2025F0880Provide and implement an infection prevention and control program.DStandard survey28 Feb 2025
2 Jul 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation17 Jul 2024
19 Apr 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation3 May 2024
21 Mar 2024F0814Dispose of garbage and refuse properly.DComplaint investigation8 Apr 2024
11 Dec 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation27 Jan 2024
9 Oct 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation11 Nov 2023
14 Sep 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation20 Sep 2023
6 Mar 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey6 Apr 2023
6 Mar 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey6 Apr 2023
6 Mar 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey6 Apr 2023
6 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey6 Apr 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.21 h
Nurse aides2.71 h
LPN1.15 h
RN0.35 h
Weekend total3.9 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 41.0%, RNs 66.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.2%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.4%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.5%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.8%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay10.5%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.0%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Monterey Palms Operating Company Lp. Chain: Mariner Health Care (17 facilities).

OrganisationRole in the CMS recordInterestSince
Gc Holding Company 2 LLC5% or greater direct ownership interest99%06/30/2015
Grancare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/17/2010
Mariner Health Care, Inc.5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/17/2010
Mhc Holding Company5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/17/2010
Mhc West Holding Company5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/17/2010
National Senior Care, Inc.5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/17/2010
Monterey Palms Holding Company Gp LLCGeneral partnership interestNOT APPLICABLE08/27/2014
Gc Holding Company 2 LLCLimited partnership interestNOT APPLICABLE06/30/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Riverside County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Centinela Grand IncPerris1095442724.8—4 Aug 2025
Desert Regional Medical Center D/P SNFPalm Springs325452268.8$14K11 Jun 2026
Mission Care CenterRiverside405522050.0—20 May 2026
Riverside Behavioral Healthcare CenterRiverside1205442319.2—6 Nov 2025
Riverside Heights Healthcare Center, LLCRiverside705541724.3—20 Jun 2025
San Jacinto Valley Post AcuteHemet995433232.3—14 Apr 2026
The Grove Care and WellnessRiverside385432463.2—9 Apr 2026
The Springs Healthcare Center At the CarlottaPalm Desert595432440.7—28 Jan 2026

All 54 facilities in Riverside County

Questions and answers

How many deficiencies has Monterey Palms Health Care Center been cited for?

39 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Monterey Palms Health Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Monterey Palms Health Care Center compare?

Reported total nurse staffing is 4.2 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Monterey Palms Health Care Center?

It is part of the Mariner Health Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Gc Holding Company 2 LLC, Grancare LLC and Mariner Health Care, Inc.. Individual owners and managers are not listed on this site.

When was Monterey Palms Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 17 Jun 2026; the most recent standard health survey was 14 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.