The Springs Healthcare Center at the CarlottaCMS ratings, inspections and fines
- Address
- 41505 Carlotta Drive, Palm Desert, CA 92211
- CCN
- 555226
- Ownership type
- For-profit, limited liability company
- Certified beds
- 59
- Residents per day
- 43
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Springs Healthcare Center at the Carlotta an overall rating of 5 of 5 stars. The last standard survey was on 6 Jun 2025. The latest survey cycle has 9 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Riverside County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 54 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 6 Jun 2025 | 9 | 14 |
| Cycle 2 | 2 May 2024 | 6 | 14 |
| Cycle 3 | No date | 9 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 16 Feb 2026 |
| 15 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Jan 2026 |
| 19 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 11 Sep 2025 |
| 6 Jun 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 27 Jun 2025 |
| 6 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 27 Jun 2025 |
| 6 Jun 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Jun 2025 |
| 6 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 27 Jun 2025 |
| 6 Jun 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 27 Jun 2025 |
| 6 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 27 Jun 2025 |
Survey cycle 2: 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Jun 2025 |
| 2 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 May 2024 |
| 2 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 23 May 2024 |
| 2 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 May 2024 |
| 2 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 May 2024 |
| 2 May 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 23 May 2024 |
Survey cycle 3: 9 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 5 Jul 2024 |
| 18 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 21 Jun 2024 |
| 18 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 21 Jun 2024 |
| 19 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 1 Feb 2024 |
| 19 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 1 Feb 2024 |
| 10 Aug 2023 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 18 Aug 2023 |
| 3 Feb 2023 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 2 Mar 2023 |
| 3 Feb 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 Mar 2023 |
| 3 Feb 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 2 Mar 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 4.60 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.51 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.56 | 1.20 | |
| Nurse aides | 2.53 | 2.65 | |
| All nurse staff, weekends | 4.19 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 45.0%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 16.7%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.6% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.2% | 0.8% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 0.0% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Apdc, LLC
- Chain
- Aspen Skilled Healthcare (35 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Apdc, LLC | 5% or greater direct ownership interest | 100% | 16 Nov 2023 |
| Apdc, LLC | Operational/managerial control | 16 Nov 2023 | |
| Apdc, LLC | Adp of the snf | 16 Nov 2023 | |
| Aspen Healthcare Services LLC | Adp of the snf | 16 Nov 2023 | |
| East West Bank | Adp of the snf | 16 Nov 2023 | |
| Epc Trevi LLC | Adp of the snf | 1 Dec 2021 | |
| Jacaranda Healthcare Group LLC | Adp of the snf | 16 Nov 2023 | |
| Moss Adams LLP | Adp of the snf | 16 Nov 2023 | |
| Wells Fargo Bank, National Association | Adp of the snf | 16 Nov 2023 | |
| Welltower Op, LLC | Adp of the snf | 1 Dec 2021 |
The site shows organisations only. It does not show the names of persons.
Other homes in Riverside County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Monterey Palms Health Care Center | Palm Desert | 3 of 5 | 17 | $0 | 14 May 2026 | |
| Rancho Mirage Health and Rehabilitation Center | Rancho Mirage | 4 of 5 | 10 | $0 | 21 May 2026 | |
| Desert Springs Post Acute | Palm Desert | 1 of 5 | 34 | $74,424 | 24 Apr 2026 | |
| Bayshire Rancho Mirage | Rancho Mirage | 4 of 5 | 8 | $0 | 24 Apr 2025 | |
| Desert Mountain Care Center | Indio | 3 of 5 | 15 | $0 | 26 Jun 2025 | |
| Desert Springs Healthcare & Wellness Centre | Indio | 3 of 5 | 8 | $66,151 | 18 Sep 2025 | |
| Premier Care Center for Palm Springs | Palm Springs | 1 of 5 | 27 | $66,463 | 10 Mar 2026 | |
| Palm Springs Healthcare & Rehabilitation Center | Palm Springs | 4 of 5 | 8 | $0 | 12 Dec 2024 | |
| Desert Regional Medical Center D/P SNF | Palm Springs | 5 of 5 | 4 | $14,043 | 11 Jun 2026 | |
| California Nursing & Rehabilitation Center | Palm Springs | 1 of 5 | 19 | $82,845 | 7 May 2026 | |
| Sunrise Post Acute | Banning | 2 of 5 | 16 | $76,434 | 11 Sep 2025 | |
| San Jacinto Valley Post Acute | Hemet | 5 of 5 | 9 | $0 | 30 Jan 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Springs Healthcare Center at the Carlotta (CCN 555226). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-springs-healthcare-center-at-the-carlotta-palm-desert-ca-555226/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Springs Healthcare Center at the Carlotta last inspected?
- The latest inspection with a citation in the CMS record was on 28 Jan 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 2 May 2024.
- Who operates The Springs Healthcare Center at the Carlotta?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Aspen Skilled Healthcare. The CMS ownership file names Apdc, LLC for operational or managerial control. This site does not show the names of persons.
- Is The Springs Healthcare Center at the Carlotta a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.