Elm Wood Center at ClaremontCMS ratings, inspections and fines
- Address
- 290 Hanover Street, Claremont, NH 03743
- CCN
- 305041
- Ownership type
- For-profit, corporation
- Certified beds
- 68
- Chain
- Genesis Healthcare
- Residents per day
- 58
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Elm Wood Center at Claremont an overall rating of 2 of 5 stars. The last standard survey was on 1 Aug 2025. The latest survey cycle has 7 health citations. The median for nursing homes in New Hampshire is 3. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in New Hampshire (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Sullivan County median | New Hampshire median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 2.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 3 homes in the county, 73 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New Hampshire median |
|---|---|---|---|
| Cycle 1 (latest) | 1 Aug 2025 | 7 | 3 |
| Cycle 2 | 13 Jun 2024 | 7 | 4 |
| Cycle 3 | No date | 15 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 11 Sep 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | Past Non-Compliance |
| 1 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 10 Sep 2025 |
| 1 Aug 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 10 Sep 2025 |
| 1 Aug 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 10 Sep 2025 |
| 1 Aug 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Standard survey | 10 Sep 2025 |
| 1 Aug 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 10 Sep 2025 |
| 1 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Sep 2025 |
Survey cycle 2: 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 19 Jul 2024 |
| 13 Jun 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 19 Jul 2024 |
| 13 Jun 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | E | Standard survey | 22 Jul 2024 |
| 13 Jun 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 19 Jul 2024 |
| 13 Jun 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 1 Apr 2024 |
| 13 Jun 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 19 Jul 2024 |
| 13 Jun 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 25 Jul 2024 |
Survey cycle 3: 15 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 May 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 27 Jun 2023 |
| 2 May 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 6 Jul 2023 |
| 2 May 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 27 Jun 2023 |
| 2 May 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 13 Jul 2023 |
| 2 May 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Standard survey | 30 May 2023 |
| 2 May 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 1 Jul 2023 |
| 2 May 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 27 Jun 2023 |
| 2 May 2023 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 29 Jun 2023 |
| 2 May 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 1 Jul 2023 |
| 2 May 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 1 Jul 2023 |
| 2 May 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 13 Jul 2023 |
| 2 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Jun 2023 |
| 2 May 2023 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 10 Jul 2023 |
| 2 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 28 Jun 2023 |
| 2 May 2023 | F0908 | Keep all essential equipment working safely. | B | Standard survey | 13 Jul 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New Hampshire median | New Hampshire average (CMS) |
|---|---|---|---|
| All nurse staff | 3.18 | 3.60 | 3.90 |
| Registered nurses (RN) | 0.71 | 0.70 | 0.78 |
| Licensed practical nurses (LPN) | 0.70 | 0.78 | |
| Nurse aides | 1.77 | 2.34 | |
| All nurse staff, weekends | 2.85 | 3.30 | 3.47 |
- Nurse staff turnover in a year
- 51.0%
- Nurse staff turnover, New Hampshire median
- 43.6%
- RN turnover in a year
- 30.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.1% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.8% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.6% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.4% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.4% | 16.8% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- 290 Hanover Street Operations LLC
- Chain
- Genesis Healthcare (184 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Omg Operations LLC | 5% or greater direct ownership interest | 100% | 2 Feb 2015 |
| FC-Gen Operations Investment LLC | 5% or greater indirect ownership interest | 1 Dec 2012 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | 1 Dec 2012 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | 1 Dec 2012 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| GHC Holdings LLC | 5% or greater indirect ownership interest | 1 Dec 2012 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Healthcare LLC | Operational/managerial control | 1 Dec 2012 |
The site shows organisations only. It does not show the names of persons.
Other homes in Sullivan County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Sullivan County Health Care | Unity | 4 of 5 | 2 | $16,153 | 11 Dec 2025 | |
| Woodlawn Healthcare Center LLC | Newport | 2 of 5 | 3 | $0 | 19 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Elm Wood Center at Claremont (CCN 305041). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/elm-wood-center-at-claremont-claremont-nh-305041/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Elm Wood Center at Claremont last inspected?
- The latest inspection with a citation in the CMS record was on 11 Sep 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 13 Jun 2024.
- Who operates Elm Wood Center at Claremont?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Genesis Healthcare. The CMS ownership file names Genesis Healthcare LLC for operational or managerial control. This site does not show the names of persons.
- Is Elm Wood Center at Claremont a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in New Hampshire as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.