Delaware › New Castle County › Newark
Encore At Parkside
255 Possum Park Road, Newark, DE 19711
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Encore At Parkside is a For-profit, limited liability company nursing home in Newark, Delaware, certified for 110 beds and caring for about 92 residents a day.
CMS gives it 2 of 5 stars overall, below the Delaware median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 54 health deficiencies across the three most recent survey cycles (28, 17, 9 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 49.1 per 100 beds, more than the state median of 35.0.
CMS lists 4 penalties in the period covered: fines totalling $57K.
Reported nurse staffing is 3.5 hours per resident per day (0.7 RN), close to the Delaware median of 3.9; nursing staff turnover is 38.9%.
CMS flags that the facility is a Special Focus Facility candidate and changed ownership in the last 12 months.
Compared with county, state and nation
| Measure | This facility | New Castle Co. median | Delaware median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 54 | 33 | 33 | 28.7 |
| Citations per 100 beds | 49.1 | 35.7 | 35.0 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.9 | 3.9 | 3.9 |
| RN hours per resident day | 0.7 | 0.8 | 0.8 | 0.7 |
| Nursing staff turnover | 38.9% | 44.9% | 41.7% | 45.8% |
| Fines listed | $56,814 | $32,394 | $34,838 | — |
County and state figures are medians across facilities (25 in the county, 44 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Delaware average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Jan 2026, 26 Nov 2024.
Severity mix: J ×3 G ×1 D ×35 E ×9 F ×4 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | Past Non-Compliance |
| 12 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 17 Nov 2025 |
| 12 Jan 2026 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | E | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0946 | Provide training in compliance and ethics. | E | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0843 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0844 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0941 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | D | Standard survey | 26 Feb 2026 |
| 12 Jan 2026 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | C | Standard survey | 26 Feb 2026 |
| 29 Oct 2025 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 8 Aug 2025 |
| 29 Oct 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 28 Nov 2025 |
| 29 Oct 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 28 Nov 2025 |
| 26 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 23 Jan 2025 |
| 26 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Jan 2025 |
| 28 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 7 Oct 2024 |
| 28 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 7 Oct 2024 |
| 28 Aug 2024 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E | Complaint investigation | 7 Oct 2024 |
| 28 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Oct 2024 |
| 28 Aug 2024 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | B | Complaint investigation | 7 Oct 2024 |
| 19 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Dec 2023 |
| 19 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 6 Dec 2023 |
| 19 Oct 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 6 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Jun 2026 | Fine | $16,355 | |
| 12 Jan 2026 | Fine | $14,901 | |
| 29 Oct 2025 | Fine | $9,110 | |
| 28 Aug 2024 | Fine | $16,448 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Delaware average. Turnover: nursing staff 38.9%, RNs 28.6%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Delaware median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.9% | 11.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.7% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.9% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.9% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.2% | 0.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.5% | 14.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.2% | 10.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in New Castle County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cadia Rehabilitation Silverside | Wilmington | 116 | 5 | 3 | 5 | 29 | 25.0 | $11K | 27 Apr 2026 |
| Encore At Foulk | Wilmington | 46 | 5 | 5 | 5 | 12 | 26.1 | $14K | 13 Apr 2026 |
| Exceptional Care For Children | Newark | 46 | 5 | 5 | — | 5 | 10.9 | — | 19 May 2026 |
| Jeanne Jugan Residence | Newark | 40 | 5 | 4 | 5 | 14 | 35.0 | — | 10 Apr 2026 |
| Willowbrooke Court At Cokesbury Village | Hockessin | 10 | 5 | 4 | 5 | 11 | 110.0 | — | 29 Jul 2025 |
| Willowbrooke Court At Country House | Wilmington | 14 | 5 | 5 | 5 | 5 | 35.7 | — | 26 Feb 2025 |
| Cadia Rehabilitation Pike Creek | Wilmington | 177 | 4 | 3 | 2 | 35 | 19.8 | $106K | 1 Jul 2026 |
| Complete Care At Brackenville LLC | Hockessin | 104 | 4 | 3 | 3 | 30 | 28.8 | $17K | 5 Mar 2026 |
All 25 facilities in New Castle County
Questions and answers
How many deficiencies has Encore At Parkside been cited for?
54 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Delaware median is 33 per facility.
Has Encore At Parkside been fined?
Yes. CMS lists fines totalling $57K in the period covered.
How does staffing at Encore At Parkside compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Delaware median of 3.9 and a national average of 3.9.
Who operates Encore At Parkside?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Encore At Parkside last inspected?
The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 12 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.