Delaware › New Castle County › Newark
Jeanne Jugan Residence
185 Salem Church Road, Newark, DE 19713
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Jeanne Jugan Residence, in Newark, Delaware, is certified for 40 beds under non-profit, corporation ownership.
CMS gives it 5 of 5 stars overall, above the Delaware median of 3; the health inspection rating is 4, staffing 5 and quality measures 3.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (4, 3, 7 by cycle, most recent first), none at the actual-harm level. That is 35.0 per 100 beds, about the same as the state median of 35.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 6.8 hours per resident per day (1.4 RN), above the Delaware median of 3.9; nursing staff turnover is 29.3%.
Compared with county, state and nation
| Measure | This facility | New Castle Co. median | Delaware median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 33 | 33 | 28.7 |
| Citations per 100 beds | 35.0 | 35.7 | 35.0 | 26.8 |
| Total nurse hours per resident day | 6.8 | 3.9 | 3.9 | 3.9 |
| RN hours per resident day | 1.4 | 0.8 | 0.8 | 0.7 |
| Nursing staff turnover | 29.3% | 44.9% | 41.7% | 45.8% |
| Fines listed | $0 | $32,394 | $34,838 | — |
County and state figures are medians across facilities (25 in the county, 44 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Delaware average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Apr 2026, 21 Mar 2024.
Severity mix: D ×6 E ×3 F ×3 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2026 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 25 May 2026 |
| 21 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 10 Apr 2024 |
| 21 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 10 Apr 2024 |
| 21 Mar 2024 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 10 Apr 2024 |
| 27 Oct 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 18 Nov 2022 |
| 27 Oct 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 18 Nov 2022 |
| 27 Oct 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 Nov 2022 |
| 27 Oct 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 Nov 2022 |
| 27 Oct 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 18 Nov 2022 |
| 27 Oct 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Standard survey | 18 Nov 2022 |
| 27 Oct 2022 | F0732 | Post nurse staffing information every day. | C | Standard survey | 18 Nov 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Delaware average. Turnover: nursing staff 29.3%, RNs 14.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Delaware median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.5% | 11.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 14.8% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 11.1% | 2.8% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.0% | 14.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.0% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.6% | 10.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in New Castle County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cadia Rehabilitation Silverside | Wilmington | 116 | 5 | 3 | 5 | 29 | 25.0 | $11K | 27 Apr 2026 |
| Encore At Foulk | Wilmington | 46 | 5 | 5 | 5 | 12 | 26.1 | $14K | 13 Apr 2026 |
| Exceptional Care For Children | Newark | 46 | 5 | 5 | — | 5 | 10.9 | — | 19 May 2026 |
| Willowbrooke Court At Cokesbury Village | Hockessin | 10 | 5 | 4 | 5 | 11 | 110.0 | — | 29 Jul 2025 |
| Willowbrooke Court At Country House | Wilmington | 14 | 5 | 5 | 5 | 5 | 35.7 | — | 26 Feb 2025 |
| Cadia Rehabilitation Pike Creek | Wilmington | 177 | 4 | 3 | 2 | 35 | 19.8 | $106K | 1 Jul 2026 |
| Complete Care At Brackenville LLC | Hockessin | 104 | 4 | 3 | 3 | 30 | 28.8 | $17K | 5 Mar 2026 |
| Complete Care At Hillside LLC | Wilmington | 106 | 4 | 3 | 3 | 35 | 33.0 | — | 30 Jan 2026 |
All 25 facilities in New Castle County
Questions and answers
How many deficiencies has Jeanne Jugan Residence been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Delaware median is 33 per facility.
Has Jeanne Jugan Residence been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Jeanne Jugan Residence compare?
Reported total nurse staffing is 6.8 hours per resident per day against a Delaware median of 3.9 and a national average of 3.9.
Who operates Jeanne Jugan Residence?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was Jeanne Jugan Residence last inspected?
The most recent survey or investigation in the CMS record is dated 10 Apr 2026; the most recent standard health survey was 10 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.