Texas › Travis County › Pflugerville
Five Points of Pflugerville
521 S Heatherwilde Blvd, Pflugerville, TX 78660
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Five Points of Pflugerville is a Government, hospital district nursing home in Pflugerville, Texas, certified for 111 beds and caring for about 95 residents a day.
CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 1, staffing 1 and quality measures 4.
Inspectors recorded 41 health deficiencies across the three most recent survey cycles (13, 16, 12 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 36.9 per 100 beds, more than the state median of 22.5.
CMS lists 5 penalties in the period covered: fines totalling $59K.
Reported nurse staffing is 3.1 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 71.6%.
Compared with county, state and nation
| Measure | This facility | Travis Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 41 | 28 | 25 | 28.7 |
| Citations per 100 beds | 36.9 | 23.3 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 71.6% | 43.6% | 52.1% | 45.8% |
| Fines listed | $59,449 | $42,726 | $16,801 | — |
County and state figures are medians across facilities (28 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 15 May 2026, 19 Mar 2025.
Severity mix: K ×4 G ×3 D ×19 E ×15
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 15 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 May 2026 |
| 15 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 16 May 2026 |
| 15 May 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 May 2026 |
| 15 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 16 May 2026 |
| 15 May 2026 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 16 May 2026 |
| 6 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 7 Jan 2026 |
| 24 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 25 Nov 2025 |
| 5 Jun 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 6 Jun 2025 |
| 17 Apr 2025 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 1 May 2025 |
| 19 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Mar 2025 |
| 19 Mar 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 20 Mar 2025 |
| 28 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Jan 2025 |
| 31 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | Complaint investigation | 5 Dec 2024 |
| 31 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 5 Dec 2024 |
| 23 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 24 Oct 2024 |
| 29 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 30 May 2024 |
| 18 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 19 Apr 2024 |
| 1 Mar 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Complaint investigation | 8 Mar 2024 |
| 9 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 4 Mar 2024 |
| 9 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 4 Mar 2024 |
| 9 Feb 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 4 Mar 2024 |
| 9 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 4 Mar 2024 |
| 9 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 Mar 2024 |
| 18 Nov 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 19 Nov 2023 |
| 21 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 22 Aug 2023 |
| 21 Aug 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | K | Complaint investigation | 22 Aug 2023 |
| 21 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 22 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 31 Dec 2024 | Fine | $17,091 | |
| 31 Dec 2024 | Fine | $17,091 | |
| 29 May 2024 | Fine | $418 | |
| 18 Apr 2024 | Fine | $12,222 | |
| 21 Aug 2023 | Fine | $12,627 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 71.6%, RNs 100.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.3% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.6% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.0% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.5% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.8% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, hospital district. Legal business name: Guadalupe County Hospital Board. Chain: Creative Solutions In Healthcare (149 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Guadalupe County Hospital Board | 5% or greater direct ownership interest | 100% | 04/01/2017 |
| Pflugerville I Enterprises, L.L.C. | Operational/managerial control | NOT APPLICABLE | 05/24/2023 |
| Pflugerville I Enterprises, L.L.C. | Adp of the snf | NOT APPLICABLE | 07/15/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Travis County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Longhorn Village | Austin | 60 | 5 | 5 | 5 | 7 | 11.7 | — | 6 Mar 2025 |
| Pflugerville Nursing and Rehabilitation Center | Pflugerville | 120 | 5 | 4 | 2 | 28 | 23.3 | — | 2 Jul 2026 |
| Querencia At Barton Creek | Austin | 42 | 5 | 4 | 5 | 8 | 19.0 | $14K | 18 Dec 2025 |
| The Arbour At Westminster Manor | Austin | 90 | 5 | 4 | 4 | 8 | 8.9 | $29K | 3 Dec 2025 |
| Gracy Woods II Living Center | Austin | 110 | 4 | 4 | 2 | 16 | 14.5 | — | 20 Mar 2025 |
| Marbridge Villa | Manchaca | 92 | 4 | 4 | 4 | 14 | 15.2 | $46K | 29 May 2025 |
| Avir At Park Bend | Austin | 124 | 3 | 3 | 2 | 28 | 22.6 | $23K | 29 Apr 2026 |
| Barton Valley Rehabilitation and Healthcare Center | Austin | 126 | 3 | 3 | 2 | 23 | 18.3 | — | 16 Apr 2026 |
All 28 facilities in Travis County
Questions and answers
How many deficiencies has Five Points of Pflugerville been cited for?
41 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Five Points of Pflugerville been fined?
Yes. CMS lists fines totalling $59K in the period covered.
How does staffing at Five Points of Pflugerville compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Five Points of Pflugerville?
It is part of the Creative Solutions In Healthcare chain. Ownership type is government, hospital district. Organisations in the CMS ownership record include Guadalupe County Hospital Board and Pflugerville I Enterprises, L.L.C.. Individual owners and managers are not listed on this site.
When was Five Points of Pflugerville last inspected?
The most recent survey or investigation in the CMS record is dated 15 May 2026; the most recent standard health survey was 15 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.