Windsor Nursing and Rehabilitation Center of DuvalCMS ratings, inspections and fines
- Address
- 5301 W Duval Rd, Austin, TX 78727
- CCN
- 675956
- Ownership type
- Government, hospital district
- Certified beds
- 206
- Chain
- Wellsential Health
- Residents per day
- 200
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Windsor Nursing and Rehabilitation Center of Duval an overall rating of 3 of 5 stars. The last standard survey was on 22 May 2026. The latest survey cycle has 9 health citations. The median for nursing homes in Texas is 8. CMS lists 2 fines with a total of $23,341 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Travis County median | Texas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 28 homes in the county, 1,177 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Texas median |
|---|---|---|---|
| Cycle 1 (latest) | 22 May 2026 | 9 | 8 |
| Cycle 2 | 2 Apr 2025 | 11 | 8 |
| Cycle 3 | No date | 13 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 May 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 23 May 2026 |
| 22 May 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 23 May 2026 |
| 22 May 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Standard survey | 23 May 2026 |
| 22 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 23 May 2026 |
| 22 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 23 May 2026 |
| 22 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 23 May 2026 |
| 22 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 May 2026 |
| 22 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 23 May 2026 |
| 15 Apr 2026 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 16 Apr 2026 |
Survey cycle 2: 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Jun 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Jun 2025 |
| 2 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Apr 2025 |
| 2 Apr 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 3 Apr 2025 |
| 19 Sep 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 20 Sep 2024 |
| 9 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 6 Aug 2024 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 May 2024 |
| 27 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | L | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 28 Jan 2024 |
| 27 Jan 2024 | F0926 | Have policies on smoking. | D | Complaint investigation | 28 Jan 2024 |
| 1 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 7 Dec 2023 |
| 4 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 5 Oct 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 9 Sep 2024 | Fine | $5,736 | |
| 27 Jan 2024 | Fine | $17,605 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Texas median | Texas average (CMS) |
|---|---|---|---|
| All nurse staff | 2.93 | 3.30 | 3.39 |
| Registered nurses (RN) | 0.46 | 0.40 | 0.43 |
| Licensed practical nurses (LPN) | 0.47 | 0.95 | |
| Nurse aides | 2.00 | 2.00 | |
| All nurse staff, weekends | 2.66 | 2.90 | 2.98 |
- Nurse staff turnover in a year
- 40.2%
- Nurse staff turnover, Texas median
- 52.1%
- RN turnover in a year
- 25.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.1% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.1% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.1% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.1% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.1% | 8.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Government, hospital district
- Legal business name
- Val Verde County Hospital District
- Chain
- Wellsential Health (67 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Val Verde County Hospital District | 5% or greater direct ownership interest | 100% | 1 Apr 2022 |
| Regency IHS of Windsor Duval LLC | Direct ownership interest | 1 Apr 2022 | |
| DWD TX Holdings LLC | Indirect ownership interest | 1 Apr 2022 | |
| Jack and Nancy Dwyer Workforce Development Center Inc | Indirect ownership interest | 1 Apr 2022 | |
| Reg HG Opco I, LLC | Indirect ownership interest | 1 Apr 2022 | |
| Reg HG Opco LLC | Indirect ownership interest | 1 Apr 2022 | |
| Reg Operator Holdco LLC | Indirect ownership interest | 1 Apr 2022 | |
| Regency Integrated Health Services LLC | Indirect ownership interest | 1 Apr 2022 | |
| Regency Texas Holdings LLC | Indirect ownership interest | 1 Apr 2022 | |
| Regency IHS of Windsor Duval LLC | Operational/managerial control | 1 Apr 2022 | |
| Regency Integrated Health Services LLC | Operational/managerial control | 1 Apr 2022 | |
| Val Verde County Hospital District | Operational/managerial control | 1 Apr 2022 | |
| 5301 West Duval Road LLC | Adp of the snf | 1 Apr 2022 | |
| Regency IHS Clinical Consulting, LLC | Adp of the snf | 1 Apr 2022 | |
| Regency IHS Master Tenant LLC | Adp of the snf | 1 Apr 2022 | |
| Regency IHS of Windsor Duval LLC | Adp of the snf | 5 Nov 2024 | |
| Regency IHS Rehab LLC | Adp of the snf | 1 Apr 2022 | |
| Regency Integrated Health Services LLC | Adp of the snf | 1 Apr 2022 | |
| Val Verde County Hospital District | Adp of the snf | 28 Apr 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Travis County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Austin Wellness & Rehabilitation | Austin | 1 of 5 | 19 | $166,205 | 7 May 2026 | |
| Avir at Park Bend | Austin | 3 of 5 | 12 | $22,562 | 12 Jun 2025 | |
| Gracy Woods Nursing CenterSpecial Focus Facility | Austin | Not rated | 14 | $204,403 | 4 Jun 2026 | |
| Gracy Woods II Living Center | Austin | 4 of 5 | 4 | $0 | 20 Mar 2025 | |
| Sage Park Austin | Austin | 3 of 5 | 5 | $99,713 | 7 May 2025 | |
| Coral Rehabilitation and Nursing of AustinSpecial Focus candidate | Austin | 1 of 5 | 36 | $294,614 | 30 Sep 2025 | |
| Legend Oaks Healthcare and Rehabilitation - North | Austin | 1 of 5 | 11 | $42,726 | 23 Apr 2026 | |
| Sedona Trace Health and Wellness Center | Austin | 3 of 5 | 3 | $11,168 | 24 Jul 2025 | |
| Pflugerville Nursing and Rehabilitation Center | Pflugerville | 5 of 5 | 4 | $0 | 28 May 2026 | |
| Five Points of Pflugerville | Pflugerville | 1 of 5 | 13 | $59,449 | 15 May 2026 | |
| The Arbour at Westminster Manor | Austin | 5 of 5 | 2 | $29,085 | 3 Dec 2025 | |
| Heritage Park Rehabilitation and Skilled Nursing C | Austin | 2 of 5 | 10 | $56,007 | 20 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Texas Health and Human Services: complaint and incident intakeThe complaint page of the State Survey Agency for Texas, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Windsor Nursing and Rehabilitation Center of Duval (CCN 675956). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/windsor-nursing-and-rehabilitation-center-of-duval-austin-tx-675956/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Windsor Nursing and Rehabilitation Center of Duval last inspected?
- The latest inspection with a citation in the CMS record was on 22 May 2026. It was a standard survey. It gave 8 citations. The standard survey before the last one was on 2 Apr 2025.
- Who operates Windsor Nursing and Rehabilitation Center of Duval?
- The CMS record gives the ownership type as government, hospital district. CMS lists the home in the chain Wellsential Health. The CMS ownership file names 3 organisations for operational or managerial control. This site does not show the names of persons.
- Is Windsor Nursing and Rehabilitation Center of Duval a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 6 homes in Texas as Special Focus Facilities and 30 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.