Texas › Travis County › Austin
The Arbour At Westminster Manor
4200 Jackson Ave, Austin, TX 78731
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Arbour At Westminster Manor is a Non-profit, corporation nursing home in Austin, Texas, certified for 90 beds and caring for about 81 residents a day.
CMS gives it 5 of 5 stars overall, above the Texas median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.
Inspectors recorded 8 health deficiencies across the three most recent survey cycles (2, 3, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 8.9 per 100 beds, fewer than the state median of 22.5.
CMS lists 1 penalty in the period covered: fines totalling $29K.
Reported nurse staffing is 5.0 hours per resident per day (0.6 RN), above the Texas median of 3.3; nursing staff turnover is 40.4%.
Compared with county, state and nation
| Measure | This facility | Travis Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 8 | 28 | 25 | 28.7 |
| Citations per 100 beds | 8.9 | 23.3 | 22.5 | 26.8 |
| Total nurse hours per resident day | 5.0 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.6 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 40.4% | 43.6% | 52.1% | 45.8% |
| Fines listed | $29,085 | $42,726 | $16,801 | — |
County and state figures are medians across facilities (28 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Dec 2025, 25 Sep 2024.
Severity mix: J ×1 D ×5 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 3 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Jan 2026 |
| 3 Dec 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Jan 2026 |
| 25 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 23 Oct 2024 |
| 25 Sep 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 23 Oct 2024 |
| 25 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Oct 2024 |
| 21 Jul 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 15 Sep 2023 |
| 21 Jul 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 15 Sep 2023 |
| 21 Jul 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Sep 2024 | Fine | $29,085 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 40.4%, RNs 54.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.2% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.0% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.2% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Westminster Manor. Chain: Life Care Services (43 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Westminster Manor | 5% or greater direct ownership interest | 100% | 09/06/1973 |
| Life Care Services LLC | Operational/managerial control | NOT APPLICABLE | 10/01/1980 |
| Life Care Services LLC | Adp of the snf | NOT APPLICABLE | 07/03/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Travis County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Longhorn Village | Austin | 60 | 5 | 5 | 5 | 7 | 11.7 | — | 6 Mar 2025 |
| Pflugerville Nursing and Rehabilitation Center | Pflugerville | 120 | 5 | 4 | 2 | 28 | 23.3 | — | 2 Jul 2026 |
| Querencia At Barton Creek | Austin | 42 | 5 | 4 | 5 | 8 | 19.0 | $14K | 18 Dec 2025 |
| Gracy Woods II Living Center | Austin | 110 | 4 | 4 | 2 | 16 | 14.5 | — | 20 Mar 2025 |
| Marbridge Villa | Manchaca | 92 | 4 | 4 | 4 | 14 | 15.2 | $46K | 29 May 2025 |
| Avir At Park Bend | Austin | 124 | 3 | 3 | 2 | 28 | 22.6 | $23K | 29 Apr 2026 |
| Barton Valley Rehabilitation and Healthcare Center | Austin | 126 | 3 | 3 | 2 | 23 | 18.3 | — | 16 Apr 2026 |
| Brodie Ranch Nursing and Rehabilitation Center | Austin | 120 | 3 | 3 | 2 | 29 | 24.2 | $51K | 21 May 2026 |
All 28 facilities in Travis County
Questions and answers
How many deficiencies has The Arbour At Westminster Manor been cited for?
8 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has The Arbour At Westminster Manor been fined?
Yes. CMS lists fines totalling $29K in the period covered.
How does staffing at The Arbour At Westminster Manor compare?
Reported total nurse staffing is 5.0 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates The Arbour At Westminster Manor?
It is part of the Life Care Services chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Westminster Manor and Life Care Services LLC. Individual owners and managers are not listed on this site.
When was The Arbour At Westminster Manor last inspected?
The most recent survey or investigation in the CMS record is dated 3 Dec 2025; the most recent standard health survey was 3 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.