Elder Care Record

Virginia › Galax City County › Galax

Galax Health and Rehab

836 Glendale Rd, Galax, VA 24333

CCN 495250 · For-profit, corporation · 120 certified beds · chain Trio Healthcare

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Galax Health and Rehab is a For-profit, corporation nursing home in Galax, Virginia, certified for 120 beds and caring for about 96 residents a day.

CMS gives it 2 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 2, staffing 2 and quality measures 2.

Inspectors recorded 40 health deficiencies across the three most recent survey cycles (23, 5, 12 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 33.3 per 100 beds, about the same as the state median of 34.5.

CMS lists 1 penalty in the period covered: fines totalling $14K.

Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Virginia median of 3.4; nursing staff turnover is 48.3%.

CMS flags that the facility has not had a standard health inspection in more than two years.

40health deficiencies, 3 survey cycles1 at actual harm or worse
$14Kfines listed by CMS1 penalty in period
3.3nurse hours per resident per daystate median 3.4
80%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilityGalax City Co. medianVirginia medianUS average
Overall star rating2533.0
Health citations, 3 cycles40403228.7
Citations per 100 beds33.333.334.526.8
Total nurse hours per resident day3.33.53.43.9
RN hours per resident day0.50.50.50.7
Nursing staff turnover48.3%48.3%48.3%45.8%
Fines listed$13,627$13,627$0—

County and state figures are medians across facilities (2 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)23
Cycle 25
Cycle 312

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Nov 2023, 16 Dec 2021.

Severity mix: J ×1 D ×32 E ×6 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Nov 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JComplaint investigation23 Jan 2025
21 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation23 Jan 2025
17 Jun 2024F0687Provide appropriate foot care.DComplaint investigation19 Aug 2024
17 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation19 Aug 2024
16 Nov 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey27 Dec 2023
16 Nov 2023F0730Observe each nurse aide's job performance and give regular training.EStandard survey27 Dec 2023
16 Nov 2023F0760Ensure that residents are free from significant medication errors.EStandard survey27 Dec 2023
16 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey27 Dec 2023
16 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey27 Dec 2023
16 Nov 2023F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey27 Dec 2023
16 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey27 Dec 2023
16 Nov 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey27 Dec 2023
16 Nov 2023F0583Keep residents' personal and medical records private and confidential.DStandard survey27 Dec 2023
16 Nov 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey27 Dec 2023
16 Nov 2023F0624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint investigation27 Dec 2023
16 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey27 Dec 2023
16 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation27 Dec 2023
16 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey27 Dec 2023
16 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey27 Dec 2023
16 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey27 Dec 2023
16 Nov 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey27 Dec 2023
16 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey27 Dec 2023
16 Nov 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey27 Dec 2023
16 Nov 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey27 Dec 2023
16 Nov 2023F0880Provide and implement an infection prevention and control program.DStandard survey27 Dec 2023
16 Nov 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey27 Dec 2023
16 Nov 2023F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.CStandard survey27 Dec 2023
16 Nov 2023F0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.DComplaint investigation27 Dec 2023
16 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation27 Dec 2023
16 Nov 2023F0610Respond appropriately to all alleged violations.DComplaint investigation27 Dec 2023
6 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation4 Dec 2023
16 Dec 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey31 Dec 2021
16 Dec 2021F0880Provide and implement an infection prevention and control program.DStandard survey6 Jan 2022
16 Dec 2021F0886Perform COVID19 testing on residents and staff.DStandard survey31 Dec 2021
13 Sep 2018F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey12 Oct 2018
13 Sep 2018F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey12 Oct 2018
13 Sep 2018F0692Provide enough food/fluids to maintain a resident's health.DStandard survey12 Oct 2018
13 Sep 2018F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey12 Oct 2018
13 Sep 2018F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey12 Oct 2018
13 Sep 2018F0880Provide and implement an infection prevention and control program.DStandard survey12 Oct 2018

Penalties

DateTypeAmountDetail
21 Nov 2024Fine$13,627

Staffing

Total nursing3.35 h
Nurse aides2.02 h
LPN0.84 h
RN0.49 h
Weekend total2.99 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 48.3%, RNs 45.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.9%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.6%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.7%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.4%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay27.5%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.2%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay24.5%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Gl Virginia Blue Ridge Llc. Chain: Trio Healthcare (9 facilities).

OrganisationRole in the CMS recordInterestSince
Gl Virginia Holdings LLC5% or greater direct ownership interest100%12/16/2016
Trio Health Care - East, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/24/2019
Trio Healthcare Investors LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/16/2016
Trio Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/10/2019

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Galax City County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Waddell Nursing and Rehab CenterGalax13555364.4—19 Nov 2025

All 2 facilities in Galax City County

Questions and answers

How many deficiencies has Galax Health and Rehab been cited for?

40 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Galax Health and Rehab been fined?

Yes. CMS lists fines totalling $14K in the period covered.

How does staffing at Galax Health and Rehab compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.

Who operates Galax Health and Rehab?

It is part of the Trio Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Gl Virginia Holdings LLC, Trio Health Care - East, LLC and Trio Healthcare Investors LLC. Individual owners and managers are not listed on this site.

When was Galax Health and Rehab last inspected?

The most recent survey or investigation in the CMS record is dated 21 Nov 2024; the most recent standard health survey was 16 Nov 2023.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.