Oregon › Multnomah County › Portland
Gateway Care and Retirement
39 Ne 102nd Avenue, Portland, OR 97220
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Gateway Care and Retirement is a For-profit, limited liability company nursing home in Portland, Oregon, certified for 59 beds and caring for about 57 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Oregon median; the health inspection rating is 3, staffing 3 and quality measures 3.
Inspectors recorded 34 health deficiencies across the three most recent survey cycles (9, 10, 15 by cycle, most recent first), none at the actual-harm level. That is 57.6 per 100 beds, more than the state median of 40.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.7 hours per resident per day (0.6 RN), close to the Oregon median of 5.0.
Compared with county, state and nation
| Measure | This facility | Multnomah Co. median | Oregon median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 34 | 34 | 32 | 28.7 |
| Citations per 100 beds | 57.6 | 41.5 | 40.0 | 26.8 |
| Total nurse hours per resident day | 4.7 | 5.0 | 5.0 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | — | 47.1% | 45.9% | 45.8% |
| Fines listed | $0 | $0 | $4,194 | — |
County and state figures are medians across facilities (33 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 May 2025, 4 Dec 2023.
Severity mix: D ×20 E ×9 F ×4 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 15 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 8 Aug 2025 |
| 12 May 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 20 Jun 2025 |
| 12 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0687 | Provide appropriate foot care. | D | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 20 Jun 2025 |
| 12 May 2025 | F0679 | Provide activities to meet all resident's needs. | D | Complaint investigation | 20 Jun 2025 |
| 6 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 17 Feb 2025 |
| 17 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 10 May 2024 |
| 26 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 7 Jun 2024 |
| 2 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 18 Apr 2024 |
| 4 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 15 Jan 2024 |
| 4 Dec 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 15 Jan 2024 |
| 4 Dec 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 15 Jan 2024 |
| 4 Dec 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 15 Jan 2024 |
| 4 Dec 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 15 Jan 2024 |
| 4 Dec 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 15 Jan 2024 |
| 4 Dec 2023 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | C | Standard survey | 15 Jan 2024 |
| 5 Oct 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 17 Oct 2023 |
| 13 Sep 2022 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 25 Oct 2022 |
| 13 Sep 2022 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 25 Oct 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff —, RNs —; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.8% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.3% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 31.0% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.3% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.3% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Sapphire At Gateway Llc. Chain: Sapphire Health Services (8 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Altea Medical Oregon LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| Sapphire Healthcare Srvs. | Operational/managerial control | NOT APPLICABLE | 01/01/2015 |
| Altea Medical Oregon LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Sapphire Healthcare Srvs. | Adp of the snf | NOT APPLICABLE | 06/22/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Multnomah County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Fairlawn Health and Rehabilitation of Cascadia | Gresham | 82 | 5 | 4 | 5 | 27 | 32.9 | — | 27 Mar 2026 |
| Holladay Park Plaza | Portland | 51 | 5 | 5 | 5 | 18 | 35.3 | — | 30 Jun 2026 |
| Marquis Centennial Post Acute Rehab | Portland | 80 | 5 | 4 | 5 | 19 | 23.8 | $10K | 24 Mar 2026 |
| Marquis Vermont Hills | Portland | 73 | 5 | 5 | 5 | 13 | 17.8 | — | 22 May 2026 |
| Mirabella Portland | Portland | 44 | 5 | 5 | 5 | 8 | 18.2 | — | 27 Mar 2026 |
| Providence Child Center | Portland | 58 | 5 | 5 | — | 13 | 22.4 | $13K | 19 Apr 2024 |
| Reedwood Post Acute | Portland | 64 | 5 | 5 | 5 | 11 | 17.2 | — | 7 Mar 2024 |
| Regency Gresham Nursing & Rehabilitation Center | Gresham | 128 | 5 | 4 | 5 | 21 | 16.4 | — | 19 Sep 2025 |
All 33 facilities in Multnomah County
Questions and answers
How many deficiencies has Gateway Care and Retirement been cited for?
34 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.
Has Gateway Care and Retirement been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Gateway Care and Retirement compare?
Reported total nurse staffing is 4.7 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.
Who operates Gateway Care and Retirement?
It is part of the Sapphire Health Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Altea Medical Oregon LLC and Sapphire Healthcare Srvs.. Individual owners and managers are not listed on this site.
When was Gateway Care and Retirement last inspected?
The most recent survey or investigation in the CMS record is dated 15 Jul 2025; the most recent standard health survey was 12 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.