Florida › Polk County › Lake Wales
Groves Center
512 S 11th St, Lake Wales, FL 33853
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Groves Center, in Lake Wales, Florida, is certified for 120 beds under for-profit, corporation ownership and belongs to the Hearthstone Senior Communities chain.
CMS gives it no overall rating; the health inspection rating is —, staffing — and quality measures —.
Inspectors recorded 49 health deficiencies across the three most recent survey cycles (19, 19, 11 by cycle, most recent first), 8 of them at the actual-harm or immediate-jeopardy level. That is 40.8 per 100 beds, more than the state median of 15.8.
CMS lists 2 penalties in the period covered: fines totalling $291K.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Florida median of 3.6; nursing staff turnover is 58.2%.
CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility.
Compared with county, state and nation
| Measure | This facility | Polk Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | — | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 49 | 28 | 18 | 28.7 |
| Citations per 100 beds | 40.8 | 20.8 | 15.8 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 58.2% | 46.3% | 41.8% | 45.8% |
| Fines listed | $291,478 | $12,051 | $0 | — |
County and state figures are medians across facilities (25 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Feb 2026, 12 Jan 2024.
Severity mix: L ×5 G ×3 D ×32 E ×7 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 6 Mar 2026 |
| 4 Feb 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 6 Mar 2026 |
| 29 Oct 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 11 Dec 2025 |
| 29 Oct 2025 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 11 Dec 2025 |
| 28 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 23 Jul 2025 |
| 28 May 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 21 Jun 2025 |
| 28 May 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 21 Jun 2025 |
| 28 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 Jun 2025 |
| 28 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 21 Jun 2025 |
| 1 Oct 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 1 Nov 2024 |
| 1 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 1 Nov 2024 |
| 1 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 1 Nov 2024 |
| 1 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 1 Nov 2024 |
| 12 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | L | Complaint investigation | 12 Feb 2024 |
| 12 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | L | Complaint investigation | 12 Feb 2024 |
| 12 Jan 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | L | Complaint investigation | 12 Feb 2024 |
| 12 Jan 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 12 Feb 2024 |
| 12 Jan 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | L | Complaint investigation | 12 Feb 2024 |
| 12 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 12 Feb 2024 |
| 12 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 12 Feb 2024 |
| 12 Jan 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 12 Feb 2024 |
| 12 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Feb 2024 |
| 12 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 12 Feb 2024 |
| 27 Jan 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0886 | Perform COVID19 testing on residents and staff. | E | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 26 Feb 2022 |
| 27 Jan 2022 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 26 Feb 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 Oct 2025 | Fine | $128,925 | |
| 12 Jan 2024 | Fine | $162,553 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 58.2%, RNs 88.9%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.1% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.8% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.1% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.6% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Groves Rehabilitation Center Llc. Chain: Hearthstone Senior Communities (8 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Hearthstone Senior Communities, Inc. | 5% or greater indirect ownership interest | 100% | 04/01/2009 |
| Consulting Support Services, LLC | Operational/managerial control | NOT APPLICABLE | 06/28/2011 |
| Facility Support Company, LLC | Operational/managerial control | NOT APPLICABLE | 12/13/2010 |
| Kane Financial Services, LLC | Operational/managerial control | NOT APPLICABLE | 06/06/2012 |
| Themis Health Management, LLC | Operational/managerial control | NOT APPLICABLE | 09/01/2009 |
| Consulting Support Services, LLC | Adp of the snf | NOT APPLICABLE | 03/24/2025 |
| Facility Support Company, LLC | Adp of the snf | NOT APPLICABLE | 03/24/2025 |
| Kane Financial Services, LLC | Adp of the snf | NOT APPLICABLE | 03/24/2025 |
| Select Rehabilitation, LLC | Adp of the snf | NOT APPLICABLE | 08/19/2016 |
| Themis Health Management, LLC | Adp of the snf | NOT APPLICABLE | 03/24/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Polk County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Florida Presbyterian Homes Inc | Lakeland | 68 | 5 | 3 | 5 | 16 | 23.5 | — | 26 Feb 2024 |
| Spring Lake Rehabilitation Center | Winter Haven | 132 | 5 | 3 | 5 | 15 | 11.4 | — | 13 Feb 2025 |
| Davenport Nursing and Rehab Center | Davenport | 60 | 4 | 3 | 3 | 17 | 28.3 | $8K | 29 Jan 2026 |
| Life Care Center of Winter Haven | Winter Haven | 177 | 4 | 3 | 4 | 22 | 12.4 | — | 20 Feb 2025 |
| Manor At Carpenters, The | Lakeland | 72 | 4 | 4 | 4 | 15 | 20.8 | $24K | 17 Mar 2025 |
| Palm Garden of Winter Haven | Winter Haven | 120 | 4 | 3 | 5 | 24 | 20.0 | $24K | 20 Jun 2024 |
| Astoria Health and Rehabilitation Center | Winter Haven | 132 | 3 | 2 | 4 | 26 | 19.7 | — | 26 Mar 2024 |
| The Club At Lake Gibson | Lakeland | 120 | 3 | 2 | 2 | 21 | 17.5 | — | 8 May 2026 |
All 25 facilities in Polk County
Questions and answers
How many deficiencies has Groves Center been cited for?
49 health deficiencies across the three most recent survey cycles, 8 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Groves Center been fined?
Yes. CMS lists fines totalling $291K in the period covered.
How does staffing at Groves Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Groves Center?
It is part of the Hearthstone Senior Communities chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Hearthstone Senior Communities, Inc., Consulting Support Services, LLC and Facility Support Company, LLC. Individual owners and managers are not listed on this site.
When was Groves Center last inspected?
The most recent survey or investigation in the CMS record is dated 4 Feb 2026; the most recent standard health survey was 4 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.