Massachusetts › Bristol County › New Bedford
Hathaway Manor Extended Care
863 Hathaway Road, New Bedford, MA 02740
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hathaway Manor Extended Care is a Non-profit, corporation nursing home in New Bedford, Massachusetts, certified for 142 beds and caring for about 134 residents a day.
CMS gives it 2 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 31 health deficiencies across the three most recent survey cycles (7, 7, 17 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 21.8 per 100 beds, about the same as the state median of 21.7.
CMS lists 3 penalties in the period covered: fines totalling $35K.
Reported nurse staffing is 3.7 hours per resident per day (0.7 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 45.7%.
Compared with county, state and nation
| Measure | This facility | Bristol Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 31 | 31 | 27 | 28.7 |
| Citations per 100 beds | 21.8 | 24.1 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 45.7% | 38.7% | 37.7% | 45.8% |
| Fines listed | $34,887 | $11,947 | $0 | — |
County and state figures are medians across facilities (28 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Apr 2026, 16 Jan 2025.
Severity mix: G ×5 D ×19 E ×6 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jun 2026 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 5 Jun 2026 |
| 16 Jun 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 5 Jun 2026 |
| 21 Apr 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Standard survey | 29 May 2026 |
| 21 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 29 May 2026 |
| 21 Apr 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 29 May 2026 |
| 21 Apr 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 May 2026 |
| 17 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 20 Apr 2026 |
| 16 Jan 2025 | F0791 | Provide or obtain dental services for each resident. | E | Standard survey | 24 Feb 2025 |
| 16 Jan 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 24 Feb 2025 |
| 16 Jan 2025 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 24 Feb 2025 |
| 16 Jan 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 24 Feb 2025 |
| 16 Jan 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 24 Feb 2025 |
| 16 Jan 2025 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 24 Feb 2025 |
| 16 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 24 Feb 2025 |
| 21 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 31 Jan 2024 |
| 28 Dec 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Complaint investigation | 15 Dec 2023 |
| 28 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 15 Dec 2023 |
| 28 Dec 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 11 Feb 2024 |
| 28 Dec 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Feb 2024 |
| 29 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 18 Jan 2024 |
| 29 Nov 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | Complaint investigation | 18 Jan 2024 |
| 29 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 18 Jan 2024 |
| 29 Nov 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 18 Jan 2024 |
| 12 Oct 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 20 Nov 2023 |
| 12 Oct 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 20 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 24 Nov 2023 | Fine | $11,629 | |
| 24 Nov 2023 | Fine | $11,629 | |
| 24 Nov 2023 | Fine | $11,629 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 45.7%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.7% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.7% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.2% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.9% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: New Bedford Management Systems, Inc. Chain: Integritus Healthcare (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Cec Management Systems Inc | 5% or greater direct ownership interest | 100% | 12/30/2022 |
| Integritus Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/30/2022 |
| Integritus Healthcare Management Services Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/01/2022 |
| Cec Management Systems Inc | Operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services Inc | Operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| Cec Management Systems Inc | Adp of the snf | NOT APPLICABLE | 03/03/2025 |
| Integritus Healthcare Management Services Inc | Adp of the snf | NOT APPLICABLE | 03/03/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Bristol County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of Attleboro | Attleboro | 123 | 5 | 5 | 3 | 11 | 8.9 | — | 23 Sep 2025 |
| Our Ladys Haven of Fairhaven Inc | Fairhaven | 117 | 5 | 4 | 5 | 19 | 16.2 | — | 14 Nov 2025 |
| Sacred Heart Nursing Home | New Bedford | 217 | 5 | 4 | 5 | 19 | 8.8 | — | 13 Aug 2025 |
| Alden Court Nursing Care & Rehabilitation Center | Fairhaven | 142 | 4 | 4 | 3 | 11 | 7.7 | — | 11 Jun 2025 |
| Clifton Rehabilitation Nursing Center | Somerset | 142 | 4 | 4 | 4 | 27 | 19.0 | — | 14 Apr 2026 |
| Life Care Center of Raynham | Raynham | 154 | 4 | 4 | 3 | 18 | 11.7 | — | 7 Jan 2025 |
| Madonna Manor Nursing Home | North Attleboro | 129 | 4 | 3 | 5 | 29 | 22.5 | $43K | 11 Sep 2025 |
| Mill Brook Rehabilitation and Healthcare Center | Fall River | 152 | 4 | 3 | 2 | 43 | 28.3 | — | 28 Aug 2025 |
All 28 facilities in Bristol County
Questions and answers
How many deficiencies has Hathaway Manor Extended Care been cited for?
31 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Hathaway Manor Extended Care been fined?
Yes. CMS lists fines totalling $35K in the period covered.
How does staffing at Hathaway Manor Extended Care compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Hathaway Manor Extended Care?
It is part of the Integritus Healthcare chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Cec Management Systems Inc, Integritus Healthcare Inc and Integritus Healthcare Management Services Inc. Individual owners and managers are not listed on this site.
When was Hathaway Manor Extended Care last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jun 2026; the most recent standard health survey was 21 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.