Elder Care Record

Massachusetts › Bristol County › Fairhaven

Our Ladys Haven of Fairhaven Inc

71 Center Street, Fairhaven, MA 02719

CCN 225485 · Non-profit, church related · 117 certified beds · chain Diocesan Health Facilities

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Our Ladys Haven of Fairhaven Inc is a Non-profit, church related nursing home in Fairhaven, Massachusetts, certified for 117 beds and caring for about 79 residents a day.

CMS gives it 5 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 5 and quality measures 3.

Inspectors recorded 19 health deficiencies across the three most recent survey cycles (5, 6, 8 by cycle, most recent first), none at the actual-harm level. That is 16.2 per 100 beds, fewer than the state median of 21.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.8 hours per resident per day (0.8 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 35.9%.

19health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.8nurse hours per resident per daystate median 3.7
68%occupancy (residents ÷ beds)79 residents a day

Compared with county, state and nation

MeasureThis facilityBristol Co. medianMassachusetts medianUS average
Overall star rating5233.0
Health citations, 3 cycles19312728.7
Citations per 100 beds16.224.121.726.8
Total nurse hours per resident day3.83.63.73.9
RN hours per resident day0.80.50.60.7
Nursing staff turnover35.9%38.7%37.7%45.8%
Fines listed$0$11,947$0—

County and state figures are medians across facilities (28 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 26
Cycle 38

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Nov 2025, 29 Oct 2024.

Severity mix: D ×11 E ×5 F ×2 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 Nov 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey3 Dec 2025
14 Nov 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey3 Dec 2025
14 Nov 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey3 Dec 2025
14 Nov 2025F0880Provide and implement an infection prevention and control program.EStandard survey3 Dec 2025
14 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.BStandard survey3 Dec 2025
29 Oct 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey22 Nov 2024
29 Oct 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey22 Nov 2024
29 Oct 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey22 Nov 2024
29 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey22 Nov 2024
29 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey22 Nov 2024
29 Oct 2024F0880Provide and implement an infection prevention and control program.DStandard survey22 Nov 2024
15 Nov 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey15 Dec 2023
15 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 Dec 2023
15 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey15 Dec 2023
15 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey15 Dec 2023
15 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Dec 2023
15 Nov 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Dec 2023
15 Nov 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey15 Dec 2023
8 Aug 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation1 Sep 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.76 h
Nurse aides2.26 h
LPN0.65 h
RN0.84 h
Weekend total3.46 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 35.9%, RNs 26.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay21.4%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.7%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.1%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.7%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.6%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.8%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay19.9%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, church related. Legal business name: Our Ladys Haven Of Fairhaven, Inc.. Chain: Diocesan Health Facilities (5 facilities).

OrganisationRole in the CMS recordInterestSince
Diocesan Health FacilitiesOperational/managerial controlNOT APPLICABLE01/01/1994

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bristol County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Life Care Center of AttleboroAttleboro123553118.9—23 Sep 2025
Sacred Heart Nursing HomeNew Bedford217545198.8—13 Aug 2025
Alden Court Nursing Care & Rehabilitation CenterFairhaven142443117.7—11 Jun 2025
Clifton Rehabilitation Nursing CenterSomerset1424442719.0—14 Apr 2026
Life Care Center of RaynhamRaynham1544431811.7—7 Jan 2025
Madonna Manor Nursing HomeNorth Attleboro1294352922.5$43K11 Sep 2025
Mill Brook Rehabilitation and Healthcare CenterFall River1524324328.3—28 Aug 2025
Oaks, TheNew Bedford1224431411.5—10 Mar 2026

All 28 facilities in Bristol County

Questions and answers

How many deficiencies has Our Ladys Haven of Fairhaven Inc been cited for?

19 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Our Ladys Haven of Fairhaven Inc been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Our Ladys Haven of Fairhaven Inc compare?

Reported total nurse staffing is 3.8 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Our Ladys Haven of Fairhaven Inc?

It is part of the Diocesan Health Facilities chain. Ownership type is non-profit, church related. Organisations in the CMS ownership record include Diocesan Health Facilities. Individual owners and managers are not listed on this site.

When was Our Ladys Haven of Fairhaven Inc last inspected?

The most recent survey or investigation in the CMS record is dated 14 Nov 2025; the most recent standard health survey was 14 Nov 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.