Massachusetts › Bristol County › New Bedford
Oaks, The
4525 Acushnet Avenue, New Bedford, MA 02745
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Oaks, The, in New Bedford, Massachusetts, is certified for 122 beds under for-profit, limited liability company ownership and belongs to the Life Care Centers Of America chain.
CMS gives it 4 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 3 and quality measures 4.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (2, 4, 8 by cycle, most recent first), none at the actual-harm level. That is 11.5 per 100 beds, fewer than the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.6 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 28.7%.
Compared with county, state and nation
| Measure | This facility | Bristol Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 31 | 27 | 28.7 |
| Citations per 100 beds | 11.5 | 24.1 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 28.7% | 38.7% | 37.7% | 45.8% |
| Fines listed | $0 | $11,947 | $0 | — |
County and state figures are medians across facilities (28 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Mar 2026, 12 Dec 2024.
Severity mix: D ×8 E ×5 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 26 Mar 2026 |
| 10 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 26 Mar 2026 |
| 12 Dec 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 31 Dec 2024 |
| 12 Dec 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 31 Dec 2024 |
| 12 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Dec 2024 |
| 12 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 31 Dec 2024 |
| 12 Sep 2023 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 2 Oct 2023 |
| 12 Sep 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 4 Oct 2023 |
| 12 Sep 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 4 Oct 2023 |
| 12 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 4 Oct 2023 |
| 12 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 4 Oct 2023 |
| 12 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 4 Oct 2023 |
| 12 Sep 2023 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 4 Oct 2023 |
| 12 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 4 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 28.7%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.2% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.2% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.0% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.0% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: New Bedford Medical Investors, Llc. Chain: Life Care Centers Of America (194 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| New Bedford Medical Investors, LLC | Direct ownership interest | NOT APPLICABLE | 02/20/2003 |
| Life Care Centers of America, Inc. | Operational/managerial control | NOT APPLICABLE | 11/01/2003 |
| New Bedford Medical Investors, LLC | Operational/managerial control | NOT APPLICABLE | 07/15/2019 |
| Life Care Centers of America, Inc. | Adp of the snf | NOT APPLICABLE | 02/11/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Bristol County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of Attleboro | Attleboro | 123 | 5 | 5 | 3 | 11 | 8.9 | — | 23 Sep 2025 |
| Our Ladys Haven of Fairhaven Inc | Fairhaven | 117 | 5 | 4 | 5 | 19 | 16.2 | — | 14 Nov 2025 |
| Sacred Heart Nursing Home | New Bedford | 217 | 5 | 4 | 5 | 19 | 8.8 | — | 13 Aug 2025 |
| Alden Court Nursing Care & Rehabilitation Center | Fairhaven | 142 | 4 | 4 | 3 | 11 | 7.7 | — | 11 Jun 2025 |
| Clifton Rehabilitation Nursing Center | Somerset | 142 | 4 | 4 | 4 | 27 | 19.0 | — | 14 Apr 2026 |
| Life Care Center of Raynham | Raynham | 154 | 4 | 4 | 3 | 18 | 11.7 | — | 7 Jan 2025 |
| Madonna Manor Nursing Home | North Attleboro | 129 | 4 | 3 | 5 | 29 | 22.5 | $43K | 11 Sep 2025 |
| Mill Brook Rehabilitation and Healthcare Center | Fall River | 152 | 4 | 3 | 2 | 43 | 28.3 | — | 28 Aug 2025 |
All 28 facilities in Bristol County
Questions and answers
How many deficiencies has Oaks, The been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Oaks, The been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Oaks, The compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Oaks, The?
It is part of the Life Care Centers Of America chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include New Bedford Medical Investors, LLC, Life Care Centers of America, Inc. and New Bedford Medical Investors, LLC. Individual owners and managers are not listed on this site.
When was Oaks, The last inspected?
The most recent survey or investigation in the CMS record is dated 10 Mar 2026; the most recent standard health survey was 10 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.