Haven of CottonwoodCMS ratings, inspections and fines
- Address
- 197 South Willard Street, Cottonwood, AZ 86326
- CCN
- 035093
- Ownership type
- For-profit, limited liability company
- Certified beds
- 80
- Chain
- Haven Health
- Residents per day
- 66
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Haven of Cottonwood an overall rating of 2 of 5 stars. The last standard survey was on 21 May 2025. The latest survey cycle has 21 health citations. The median for nursing homes in Arizona is 5. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Yavapai County median | Arizona median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 7 homes in the county, 140 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Arizona median |
|---|---|---|---|
| Cycle 1 (latest) | 21 May 2025 | 21 | 5 |
| Cycle 2 | 11 Apr 2024 | 8 | 6 |
| Cycle 3 | No date | 17 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 21 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 Nov 2025 |
| 21 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0679 | Provide activities to meet all resident's needs. | E | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Jul 2025 |
| 21 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Jul 2025 |
| 21 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Jul 2025 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 1 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 11 Aug 2025 |
| 3 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 16 May 2025 |
| 26 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 18 Apr 2025 |
| 27 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 31 Mar 2025 |
| 4 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Jan 2025 |
| 11 Apr 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 3 Jun 2024 |
| 11 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 3 Jun 2024 |
| 11 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 Jun 2024 |
Survey cycle 3: 17 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 May 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 21 Jun 2024 |
| 16 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 21 Jun 2024 |
| 17 Nov 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 23 Jan 2023 |
| 17 Nov 2022 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 23 Jan 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Arizona median | Arizona average (CMS) |
|---|---|---|---|
| All nurse staff | 2.80 | 3.80 | 3.97 |
| Registered nurses (RN) | 0.45 | 0.60 | 0.70 |
| Licensed practical nurses (LPN) | 0.81 | 1.04 | |
| Nurse aides | 1.54 | 2.23 | |
| All nurse staff, weekends | 2.50 | 3.30 | 3.50 |
- Nurse staff turnover in a year
- 59.7%
- Nurse staff turnover, Arizona median
- 46.3%
- RN turnover in a year
- 54.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.6% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.3% | 11.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.0% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.2% | 7.9% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Haven of Cottonwood LLC
- Chain
- Haven Health (20 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Haven Arizona Real Estate, LLC | 5% or greater mortgage interest | 1 Feb 2013 | |
| Haven Cottonwood Real Estate LLC | 5% or greater mortgage interest | 1 Feb 2013 | |
| Haven Real Estate Partners, LLC | 5% or greater mortgage interest | 1 Feb 2013 | |
| Health Group Management LLC | Operational/managerial control | 25 Nov 2024 | |
| Haven Arizona Real Estate, LLC | Adp of the snf | 9 Dec 2024 | |
| Haven Cottonwood Real Estate LLC | Adp of the snf | 3 Dec 2024 | |
| Haven Real Estate Partners, LLC | Adp of the snf | 9 Dec 2024 | |
| Health Group Management LLC | Adp of the snf | 25 Nov 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Yavapai County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Haven of Camp Verde | Camp Verde | 3 of 5 | 7 | $11,864 | 28 May 2026 | |
| Prescott Valley Nursing & Rehabilitation | Prescott Valley | 2 of 5 | 8 | $8,278 | 10 Nov 2023 | |
| Mountain View Manor | Prescott | 1 of 5 | 13 | $0 | 28 Feb 2025 | |
| Granite Creek Health & Rehabilitation Center | Prescott | 2 of 5 | 5 | $0 | 7 Jan 2026 | |
| Prescott Village Nursing & Rehabilitation | Prescott | 2 of 5 | 17 | $8,278 | 6 Mar 2026 | |
| Haven Health Prescott, LLC | Prescott | 4 of 5 | 4 | $0 | 25 Jul 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Haven of Cottonwood (CCN 035093). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/haven-of-cottonwood-cottonwood-az-035093/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Haven of Cottonwood last inspected?
- The latest inspection with a citation in the CMS record was on 27 Aug 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 11 Apr 2024.
- Who operates Haven of Cottonwood?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Haven Health. The CMS ownership file names Health Group Management LLC for operational or managerial control. This site does not show the names of persons.
- Is Haven of Cottonwood a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Arizona as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.