Arizona › Coconino County › Flagstaff
Haven of Flagstaff
800 West University Avenue, Flagstaff, AZ 86001
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Haven of Flagstaff, in Flagstaff, Arizona, is certified for 83 beds under for-profit, corporation ownership and belongs to the Haven Health chain.
CMS gives it 3 of 5 stars overall, equal to the Arizona median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (7, 10, 7 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 28.9 per 100 beds, more than the state median of 18.4.
CMS lists 1 penalty in the period covered: fines totalling $13K.
Reported nurse staffing is 3.3 hours per resident per day (0.8 RN), close to the Arizona median of 3.8; nursing staff turnover is 43.8%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Coconino Co. median | Arizona median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 24 | 28 | 20 | 28.7 |
| Citations per 100 beds | 28.9 | 44.6 | 18.4 | 26.8 |
| Total nurse hours per resident day | 3.3 | 4.2 | 3.8 | 3.9 |
| RN hours per resident day | 0.8 | 1.1 | 0.6 | 0.7 |
| Nursing staff turnover | 43.8% | 50.7% | 46.3% | 45.8% |
| Fines listed | $13,098 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Mar 2025, 5 Oct 2023.
Severity mix: G ×1 D ×21 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 20 Jan 2026 |
| 29 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 30 May 2025 |
| 14 Mar 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 9 Apr 2025 |
| 14 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 9 Apr 2025 |
| 14 Mar 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 9 Apr 2025 |
| 14 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Apr 2025 |
| 14 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 9 Apr 2025 |
| 14 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 9 Apr 2025 |
| 23 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 9 Dec 2024 |
| 23 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Dec 2024 |
| 23 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 1 Mar 2022 |
| 14 Dec 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 3 Jan 2024 |
| 14 Dec 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 3 Jan 2024 |
| 5 Oct 2023 | F0680 | Ensure the activities program is directed by a qualified professional. | E | Complaint investigation | 6 Nov 2023 |
| 5 Oct 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 6 Nov 2023 |
| 5 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Nov 2023 |
| 5 Oct 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Nov 2023 |
| 5 Oct 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 6 Nov 2023 |
| 5 Oct 2023 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 6 Nov 2023 |
| 18 Aug 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Sep 2022 |
| 18 Aug 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 15 Sep 2022 |
| 18 Aug 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 15 Sep 2022 |
| 18 Aug 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Sep 2022 |
| 18 Aug 2022 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 15 Sep 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 14 Mar 2025 | Fine | $13,098 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 43.8%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.9% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 1.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.1% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.9% | 11.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.1% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 0.0% | 7.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Haven Of Flagstaff Llc. Chain: Haven Health (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Haven Arizona Real Estate, LLC | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| Haven Flagstaff Real Estate LLC | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| Haven Real Estate Partners, LLC | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| Health Group Management LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| Ternion Physician Group, Pllc | Operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| Haven Arizona Real Estate, LLC | Adp of the snf | NOT APPLICABLE | 12/09/2024 |
| Haven Flagstaff Real Estate LLC | Adp of the snf | NOT APPLICABLE | 12/09/2024 |
| Haven Real Estate Partners, LLC | Adp of the snf | NOT APPLICABLE | 12/09/2024 |
| Health Group Management LLC | Adp of the snf | NOT APPLICABLE | 11/25/2024 |
| Ternion Physician Group, Pllc | Adp of the snf | NOT APPLICABLE | 01/23/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Coconino County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Aspire Transitional Care | Flagstaff | 50 | 4 | 3 | 4 | 19 | 38.0 | — | 21 Aug 2025 |
| Haven of Sedonaabuse iconSFF Candidate | Sedona | 112 | 2 | 1 | 2 | 50 | 44.6 | — | 20 May 2026 |
| The Peaks Health & Rehabilitation | Flagstaff | 58 | 2 | 2 | 4 | 28 | 48.3 | — | 10 Jul 2025 |
All 4 facilities in Coconino County
Questions and answers
How many deficiencies has Haven of Flagstaff been cited for?
24 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.
Has Haven of Flagstaff been fined?
Yes. CMS lists fines totalling $13K in the period covered.
How does staffing at Haven of Flagstaff compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.
Who operates Haven of Flagstaff?
It is part of the Haven Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Health Group Management LLC and Ternion Physician Group, Pllc. Individual owners and managers are not listed on this site.
When was Haven of Flagstaff last inspected?
The most recent survey or investigation in the CMS record is dated 22 Dec 2025; the most recent standard health survey was 14 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.