Elder Care Record

Virginia › King George County › King George

Heritage Hall King George

10051 Foxes Way, King George, VA 22485

CCN 495300 · For-profit, limited liability company · 130 certified beds · chain Heritage Hall

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Heritage Hall King George, in King George, Virginia, is certified for 130 beds under for-profit, limited liability company ownership and belongs to the Heritage Hall chain.

CMS gives it 2 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 53 health deficiencies across the three most recent survey cycles (8, 27, 18 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 40.8 per 100 beds, about the same as the state median of 34.5.

CMS lists 4 penalties in the period covered: fines totalling $63K.

Reported nurse staffing is 3.2 hours per resident per day (0.3 RN), close to the Virginia median of 3.4; nursing staff turnover is 30.6%.

CMS flags that the facility has not had a standard health inspection in more than two years.

53health deficiencies, 3 survey cycles3 at actual harm or worse
$63Kfines listed by CMS4 penalties in period
3.2nurse hours per resident per daystate median 3.4
75%occupancy (residents ÷ beds)97 residents a day

Compared with county, state and nation

MeasureThis facilityKing George Co. medianVirginia medianUS average
Overall star rating2233.0
Health citations, 3 cycles53533228.7
Citations per 100 beds40.840.834.526.8
Total nurse hours per resident day3.23.23.43.9
RN hours per resident day0.30.30.50.7
Nursing staff turnover30.6%30.6%48.3%45.8%
Fines listed$63,359$63,359$0—

County and state figures are medians across facilities (1 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 227
Cycle 318

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Sep 2022, 5 Apr 2019.

Severity mix: J ×1 G ×2 D ×43 E ×6 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation21 Jun 2024
23 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation21 Jun 2024
23 May 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation21 Jun 2024
10 Apr 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation23 May 2024
10 Apr 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation23 May 2024
10 Apr 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation23 May 2024
31 Oct 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.GComplaint investigation30 Dec 2022
31 Oct 2023F0760Ensure that residents are free from significant medication errors.GComplaint investigation30 Dec 2022
1 Sep 2022F0732Post nurse staffing information every day.FStandard survey14 Oct 2022
1 Sep 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey14 Oct 2022
1 Sep 2022F0886Perform COVID19 testing on residents and staff.EStandard survey14 Oct 2022
1 Sep 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey14 Oct 2022
1 Sep 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey14 Oct 2022
1 Sep 2022F0679Provide activities to meet all resident's needs.DStandard survey14 Oct 2022
1 Sep 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey14 Oct 2022
1 Sep 2022F0888Ensure staff are vaccinated for COVID-19DStandard survey14 Oct 2022
5 Apr 2019F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey20 May 2019
5 Apr 2019F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey20 May 2019
5 Apr 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey20 May 2019
5 Apr 2019F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey20 May 2019
5 Apr 2019F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey20 May 2019
5 Apr 2019F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey20 May 2019
5 Apr 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey20 May 2019
5 Apr 2019F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey20 May 2019
5 Apr 2019F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey20 May 2019
5 Apr 2019F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey20 May 2019
5 Apr 2019F0641Ensure each resident receives an accurate assessment.DStandard survey20 May 2019
5 Apr 2019F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey20 May 2019
5 Apr 2019F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey20 May 2019
5 Apr 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 May 2019
5 Apr 2019F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey20 May 2019
5 Apr 2019F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DStandard survey20 May 2019
5 Apr 2019F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey20 May 2019
5 Apr 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey20 May 2019
5 Apr 2019F0685Assist a resident in gaining access to vision and hearing services.DStandard survey20 May 2019
5 Apr 2019F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey20 May 2019
5 Apr 2019F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey20 May 2019
5 Apr 2019F0730Observe each nurse aide's job performance and give regular training.DStandard survey20 May 2019
5 Apr 2019F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey20 May 2019
5 Apr 2019F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey20 May 2019
5 Apr 2019F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey20 May 2019
5 Apr 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey20 May 2019
5 Apr 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey20 May 2019
7 Dec 2017F0880Provide and implement an infection prevention and control program.EStandard survey15 Jan 2018
7 Dec 2017F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey15 Jan 2018
7 Dec 2017F0641Ensure each resident receives an accurate assessment.DStandard survey15 Jan 2018
7 Dec 2017F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey15 Jan 2018
7 Dec 2017F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey15 Jan 2018
7 Dec 2017F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey15 Jan 2018
7 Dec 2017F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey15 Jan 2018
7 Dec 2017F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey15 Jan 2018
7 Dec 2017F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Jan 2018
7 Dec 2017F0825Provide or get specialized rehabilitative services as required for a resident.DStandard survey15 Jan 2018

Penalties

DateTypeAmountDetail
26 Mar 2026Fine$34,040
10 Apr 2024Fine$14,433
31 Oct 2023Fine$7,443
31 Oct 2023Fine$7,443

Staffing

Total nursing3.21 h
Nurse aides1.82 h
LPN1.06 h
RN0.33 h
Weekend total2.63 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 30.6%, RNs 50.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.8%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.4%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.9%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay18.6%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.6%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.8%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: King George Life Care, Llc. Chain: Heritage Hall (15 facilities).

OrganisationRole in the CMS recordInterestSince
American Healthcare LLC5% or greater direct ownership interest100%01/22/2018
American Healthcare LLCOperational/managerial controlNOT APPLICABLE01/22/2018
American Healthcare LLCAdp of the snfNOT APPLICABLE01/22/2018

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Heritage Hall King George been cited for?

53 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Heritage Hall King George been fined?

Yes. CMS lists fines totalling $63K in the period covered.

How does staffing at Heritage Hall King George compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.

Who operates Heritage Hall King George?

It is part of the Heritage Hall chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include American Healthcare LLC and American Healthcare LLC. Individual owners and managers are not listed on this site.

When was Heritage Hall King George last inspected?

The most recent survey or investigation in the CMS record is dated 23 May 2024; the most recent standard health survey was 1 Sep 2022.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.