Wisconsin › Barron County › Rice Lake
Heritage Lakeside
1016 Lakeshore Dr, Rice Lake, WI 54868
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 50 beds, Heritage Lakeside serves Rice Lake in Barron County, Wisconsin and has taken Medicare and Medicaid residents since 2000.
CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 4 and quality measures 3.
Inspectors recorded 68 health deficiencies across the three most recent survey cycles (13, 30, 25 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 136.0 per 100 beds, more than the state median of 31.8.
CMS lists 2 penalties in the period covered: fines totalling $115K and 1 payment denial.
Reported nurse staffing is 5.2 hours per resident per day (1.5 RN), above the Wisconsin median of 4.0.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Barron Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 68 | 33 | 21 | 28.7 |
| Citations per 100 beds | 136.0 | 46.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 5.2 | 4.6 | 4.0 | 3.9 |
| RN hours per resident day | 1.5 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | — | 42.1% | 46.2% | 45.8% |
| Fines listed | $115,181 | $0 | $0 | — |
County and state figures are medians across facilities (5 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Apr 2026, 15 Jan 2025.
Severity mix: J ×3 G ×3 D ×47 E ×5 F ×7 C ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 May 2026 |
| 20 Oct 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 26 Dec 2025 |
| 20 Oct 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 26 Dec 2025 |
| 7 Oct 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 26 Dec 2025 |
| 7 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 26 Dec 2025 |
| 2 Jul 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Complaint investigation | 1 Aug 2025 |
| 2 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 1 Aug 2025 |
| 8 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 25 Apr 2025 |
| 15 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 15 Feb 2025 |
| 15 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | C | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Standard survey | 15 Feb 2025 |
| 15 Jan 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 15 Feb 2025 |
| 22 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | J | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 29 Oct 2024 |
| 23 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 29 Oct 2024 |
| 23 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 27 Aug 2024 |
| 23 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Aug 2024 |
| 23 Jul 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 12 Aug 2024 |
| 23 Jul 2024 | F0659 | Provide care by qualified persons according to each resident's written plan of care. | D | Complaint investigation | 12 Aug 2024 |
| 23 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Aug 2024 |
| 23 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Aug 2024 |
| 23 Jul 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 12 Aug 2024 |
| 23 Jul 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 12 Aug 2024 |
| 17 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 27 Aug 2024 |
| 22 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 7 Jun 2024 |
| 7 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 1 Apr 2024 |
| 7 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 1 Apr 2024 |
| 7 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 1 Apr 2024 |
| 13 Dec 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 6 Feb 2024 |
| 13 Dec 2023 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 30 Sep 2023 |
| 13 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Feb 2024 |
| 13 Dec 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 6 Feb 2024 |
| 13 Dec 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Feb 2024 |
| 13 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Feb 2024 |
| 13 Dec 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 6 Feb 2024 |
| 13 Dec 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 6 Feb 2024 |
| 11 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 Nov 2023 |
| 16 Aug 2023 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F | Complaint investigation | 17 Aug 2023 |
| 16 Aug 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 17 Aug 2023 |
| 16 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Jun 2024 | Payment denial | — | 105 days |
| 17 Jun 2024 | Fine | $115,181 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.1% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.5% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.7% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.6% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.2% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Rice Lake Rehabilitation And Care Center Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Barron County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Dove Healthcare - Rice Lake | Rice Lake | 50 | 5 | 4 | 3 | 4 | 8.0 | — | 2 Jul 2026 |
| Care and Rehab - Cumberland | Cumberland | 50 | 3 | 2 | 5 | 23 | 46.0 | — | 18 Feb 2026 |
| Meadowbrook At Chetek | Chetek | 97 | 2 | 2 | 3 | 33 | 34.0 | — | 21 May 2026 |
| Barron Care and Rehabilitation | Barron | 50 | 1 | 2 | 1 | 36 | 72.0 | — | 7 Jan 2026 |
All 5 facilities in Barron County
Questions and answers
How many deficiencies has Heritage Lakeside been cited for?
68 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Heritage Lakeside been fined?
Yes. CMS lists fines totalling $115K in the period covered, plus 1 payment denial.
How does staffing at Heritage Lakeside compare?
Reported total nurse staffing is 5.2 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Heritage Lakeside?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Heritage Lakeside last inspected?
The most recent survey or investigation in the CMS record is dated 8 Apr 2026; the most recent standard health survey was 8 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.