California › Los Angeles County › Monterey Park
Heritage Manor
610 North Garfield Avenue, Monterey Park, CA 91754
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 99 beds, Heritage Manor serves Monterey Park in Los Angeles County, California and has taken Medicare and Medicaid residents since 1970.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 65 health deficiencies across the three most recent survey cycles (23, 19, 23 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 65.7 per 100 beds, more than the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $18K.
Reported nurse staffing is 4.0 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 23.7%.
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 65 | 61 | 44 | 28.7 |
| Citations per 100 beds | 65.7 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 23.7% | 34.4% | 36.4% | 45.8% |
| Fines listed | $17,940 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Apr 2026, 28 Mar 2025.
Severity mix: J ×1 G ×1 D ×39 E ×24
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 May 2026 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | E | Complaint investigation | 19 May 2026 |
| 1 May 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | E | Complaint investigation | 19 May 2026 |
| 30 Apr 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 27 May 2026 |
| 30 Apr 2026 | F0732 | Post nurse staffing information every day. | E | Standard survey | 27 May 2026 |
| 30 Apr 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 21 May 2026 |
| 30 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 May 2026 |
| 30 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 27 May 2026 |
| 30 Apr 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 27 May 2026 |
| 30 Apr 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 20 May 2026 |
| 30 Apr 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 20 May 2026 |
| 26 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 20 Mar 2026 |
| 26 Feb 2026 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Complaint investigation | 20 Mar 2026 |
| 26 Feb 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 20 Mar 2026 |
| 14 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 5 Sep 2025 |
| 14 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 5 Sep 2025 |
| 14 Aug 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 5 Sep 2025 |
| 14 Aug 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 5 Sep 2025 |
| 28 Mar 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | J | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 21 Apr 2025 |
| 28 Mar 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 21 Apr 2025 |
| 18 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 10 Mar 2025 |
| 5 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 27 Dec 2024 |
| 5 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 Dec 2024 |
| 16 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 1 Nov 2024 |
| 3 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 19 Jul 2024 |
| 23 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 20 May 2024 |
| 12 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 6 May 2024 |
| 12 Apr 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 28 Mar 2024 |
| 21 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 18 Dec 2023 |
| 21 Nov 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Complaint investigation | 18 Dec 2023 |
| 14 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 28 Mar 2025 | Fine | $17,940 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 23.7%, RNs 37.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.8% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.4% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.2% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Heritage Manor Healthcare Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Heritage Manor Healthcare LLC | 5% or greater direct ownership interest | 100% | 01/11/1996 |
| Heritage Monterey Associates LP | 5% or greater security interest | NOT APPLICABLE | 02/11/2025 |
| Heritage Manor Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 01/11/1996 |
| Sun Mar Management Services | Operational/managerial control | NOT APPLICABLE | 10/12/1989 |
| Cibc Bank USA | Adp of the snf | NOT APPLICABLE | 04/08/2025 |
| Heritage Manor Healthcare LLC | Adp of the snf | NOT APPLICABLE | 01/11/1996 |
| Heritage Monterey Associates LP | Adp of the snf | NOT APPLICABLE | 02/11/2025 |
| Sun Mar Management Services | Adp of the snf | NOT APPLICABLE | 10/12/1989 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Heritage Manor been cited for?
65 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Heritage Manor been fined?
Yes. CMS lists fines totalling $18K in the period covered.
How does staffing at Heritage Manor compare?
Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Heritage Manor?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Heritage Manor Healthcare LLC, Heritage Manor Healthcare LLC and Sun Mar Management Services. Individual owners and managers are not listed on this site.
When was Heritage Manor last inspected?
The most recent survey or investigation in the CMS record is dated 1 May 2026; the most recent standard health survey was 30 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.