Heritage Manor of Baton Rouge IICMS ratings, inspections and fines
- Address
- 9301 Oxford Place Ave, Baton Rouge, LA 70809
- CCN
- 195389
- Ownership type
- For-profit, limited liability company
- Certified beds
- 144
- Chain
- Chain name not shown
- Residents per day
- 118
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Heritage Manor of Baton Rouge II an overall rating of 1 of 5 stars. The last standard survey was on 5 Mar 2026. The latest survey cycle has 5 health citations. The median for nursing homes in Louisiana is 6. CMS lists 3 fines with a total of $56,628 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | East Baton Rouge Parish median | Louisiana median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 2.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 2 | 2.0 | 2.0 | 3.6 |
A median is the middle value of the homes in the group: 24 homes in the parish, 265 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Louisiana median |
|---|---|---|---|
| Cycle 1 (latest) | 5 Mar 2026 | 5 | 6 |
| Cycle 2 | 11 Dec 2024 | 19 | 8 |
| Cycle 3 | No date | 8 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Mar 2026 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 8 Apr 2026 |
| 5 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 8 Apr 2026 |
| 5 Mar 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 8 Apr 2026 |
| 5 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 8 Apr 2026 |
| 9 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 26 Dec 2025 |
Survey cycle 2: 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 26 Mar 2025 |
| 21 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J | Complaint investigation | 26 Mar 2025 |
| 21 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 26 Mar 2025 |
| 21 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | J | Complaint investigation | 26 Mar 2025 |
| 21 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 26 Mar 2025 |
| 21 Feb 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Complaint investigation | 26 Mar 2025 |
| 21 Feb 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 26 Mar 2025 |
| 11 Dec 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 15 Jan 2025 |
| 11 Dec 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | E | Standard survey | 15 Jan 2025 |
| 11 Dec 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 15 Jan 2025 |
| 11 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Jan 2025 |
| 11 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Jan 2025 |
| 30 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 11 Oct 2024 |
| 10 Sep 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 27 Sep 2024 |
| 10 Sep 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 27 Sep 2024 |
| 10 Sep 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Complaint investigation | 27 Sep 2024 |
| 2 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 Aug 2024 |
| 2 Aug 2024 | F0732 | Post nurse staffing information every day. | C | Complaint investigation | 30 Aug 2024 |
| 2 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 30 Aug 2024 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 Nov 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 15 Dec 2023 |
| 8 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Dec 2023 |
| 8 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Dec 2023 |
| 8 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Dec 2023 |
| 18 Oct 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 14 Oct 2023 |
| 18 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J | Complaint investigation | 14 Oct 2023 |
| 29 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 3 Oct 2023 |
| 29 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 3 Oct 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 21 Feb 2025 | Fine | $27,586 | |
| 18 Oct 2023 | Fine | $14,521 | |
| 18 Oct 2023 | Fine | $14,521 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Louisiana median | Louisiana average (CMS) |
|---|---|---|---|
| All nurse staff | 3.56 | 3.60 | 3.73 |
| Registered nurses (RN) | 0.15 | 0.20 | 0.30 |
| Licensed practical nurses (LPN) | 1.10 | 1.15 | |
| Nurse aides | 2.32 | 2.27 | |
| All nurse staff, weekends | 3.16 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 60.7%
- Nurse staff turnover, Louisiana median
- 47.0%
- RN turnover in a year
- 33.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.5% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.2% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.7% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.2% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 21.6% | 21.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Community Care Center of Heritage House, LLC
- Chain
- Chain name not shown
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Act Investments, LLC | 5% or greater direct ownership interest | 15% | 1 Jan 2010 |
| Medico LLC | 5% or greater direct ownership interest | 85% | 1 Jan 2010 |
| Account Management Services Inc | Operational/managerial control | 1 Jan 2010 | |
| Administrative Systems Inc | Operational/managerial control | 1 Jan 2010 | |
| Medico LLC | Operational/managerial control | 1 Jan 2010 | |
| Pathway South LLC | Operational/managerial control | 1 Jan 2013 | |
| Providence Care LLC | Operational/managerial control | 7 Apr 2020 | |
| Provider Professional Services Inc | Operational/managerial control | 1 Jan 2013 | |
| Tristar Rehab Inc | Operational/managerial control | 1 Jan 2024 | |
| Account Management Services Inc | Adp of the snf | 1 Jan 2010 | |
| Administrative Systems Inc | Adp of the snf | 1 Jan 2010 | |
| Aria Care Management LLC | Adp of the snf | 1 Aug 2022 | |
| Baton Rouge Heritage House LLC | Adp of the snf | 1 Jan 2025 | |
| Louisiana Extended Care Centers LLC | Adp of the snf | 1 Jan 2025 | |
| LTC Him Consulting Inc | Adp of the snf | 1 May 2007 | |
| Pathway South LLC | Adp of the snf | 1 Jan 2013 | |
| Pharmaceutical Consulting Services of America LLC | Adp of the snf | 7 Sep 2011 | |
| Providence Care LLC | Adp of the snf | 7 Apr 2020 | |
| Provider Professional Services Inc | Adp of the snf | 1 Jan 2013 | |
| Tristar Rehab Inc | Adp of the snf | 1 Jan 2024 | |
| Verdin Enterprises, LLC | Adp of the snf | 1 Nov 2021 |
The site shows organisations only. It does not show the names of persons. CMS lists this home in a chain that has the name of a person, so the site shows no chain name and no chain page.
Other homes in East Baton Rouge Parish
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Landmark of Baton Rouge | Baton Rouge | 3 of 5 | 8 | $0 | 25 Feb 2026 | |
| Jefferson Manor Nursing and Rehab Ctr, LLC | Baton Rouge | 1 of 5 | 5 | $121,628 | 25 Feb 2026 | |
| Ollie Steele Burden Manor | Baton Rouge | 2 of 5 | 10 | $0 | 17 Sep 2025 | |
| White Oak Post Acute CareSpecial Focus Facility | Baton Rouge | Not rated | 14 | $608,723 | 3 Jun 2026 | |
| Center Point Health Care and Rehab | Baton Rouge | 1 of 5 | 13 | $0 | 22 Apr 2026 | |
| The Guest House Care Center | Baton Rouge | 1 of 5 | 6 | $33,001 | 4 Jun 2026 | |
| Capitol House Nursing and Rehab Center | Baton Rouge | 1 of 5 | 9 | $0 | 11 Jun 2025 | |
| St Clare Manor Nursing and Rehabilitation | Baton Rouge | 4 of 5 | 4 | $0 | 6 May 2026 | |
| The Woodleigh of Baton Rouge | Baton Rouge | 3 of 5 | 8 | $10,748 | 5 Jun 2025 | |
| Pines Retirement Center of Baton Rouge | Baton Rouge | 1 of 5 | 10 | $174,993 | 10 Sep 2025 | |
| Flannery Oaks Guest House | Baton Rouge | 1 of 5 | 11 | $0 | 2 Jul 2025 | |
| Baton Rouge General Medical Center, SNF | Baton Rouge | 5 of 5 | 1 | $0 | 23 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Heritage Manor of Baton Rouge II (CCN 195389). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/heritage-manor-of-baton-rouge-ii-baton-rouge-la-195389/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Heritage Manor of Baton Rouge II last inspected?
- The latest inspection with a citation in the CMS record was on 5 Mar 2026. It was a standard survey. It gave 4 citations. The standard survey before the last one was on 11 Dec 2024.
- Who operates Heritage Manor of Baton Rouge II?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in a chain that has the name of a person. This site does not show that name. The CMS ownership file names 7 organisations for operational or managerial control. This site does not show the names of persons.
- Is Heritage Manor of Baton Rouge II a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Louisiana as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.