Heritagespring Healthcare Center of West ChesterCMS ratings, inspections and fines
- Address
- 7235 Heritagespring Drive, West Chester, OH 45069
- CCN
- 366301
- Ownership type
- For-profit, corporation
- Certified beds
- 144
- Chain
- Carespring
- Residents per day
- 125
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Heritagespring Healthcare Center of West Chester an overall rating of 3 of 5 stars. The last standard survey was on 19 Nov 2025. The latest survey cycle has 2 health citations. The median for nursing homes in Ohio is 8. CMS lists 2 fines with a total of $40,745 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Butler County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 25 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 19 Nov 2025 | 2 | 8 |
| Cycle 2 | 27 Apr 2023 | 10 | 8 |
| Cycle 3 | No date | 0 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 2 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Nov 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 21 Nov 2025 |
| 19 Nov 2025 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 15 May 2025 |
Survey cycle 2: 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Mar 2025 |
| 25 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 10 Sep 2024 |
| 25 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 17 Dec 2024 |
| 25 Nov 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 17 Dec 2024 |
| 25 Nov 2024 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 17 Dec 2024 |
| 25 Nov 2024 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Complaint investigation | 17 Dec 2024 |
| 25 Nov 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 17 Dec 2024 |
| 25 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 17 Dec 2024 |
| 27 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 5 May 2023 |
| 27 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 May 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 19 Nov 2025 | Fine | $22,925 | |
| 25 Nov 2024 | Fine | $17,820 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 4.05 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.79 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.99 | 0.95 | |
| Nurse aides | 2.28 | 2.09 | |
| All nurse staff, weekends | 3.53 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 63.5%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.5% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.7% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.0% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.7% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Heritagespring Health Care Center
- Chain
- Carespring (16 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Carespring Health Care Holdings LP | 5% or greater direct ownership interest | 100% | 1 Oct 2013 |
| Carespring Health Care Management, LLC | Operational/managerial control | 28 Feb 2007 | |
| Carespring Leasing, LLC | Operational/managerial control | 1 Mar 2007 |
The site shows organisations only. It does not show the names of persons.
Other homes in Butler County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Chesterwood Atc | West Chester | 5 of 5 | 7 | $0 | 14 Feb 2025 | |
| Ohio Living Mount Pleasant | Monroe | 4 of 5 | 3 | $0 | 22 Jan 2026 | |
| Hawthorn Glen Nursing Center | Middletown | 1 of 5 | 13 | $0 | 31 Jul 2025 | |
| Doverwood Village | Hamilton | 5 of 5 | 4 | $0 | 27 Jun 2025 | |
| Birchwood Care Center | Hamilton | 5 of 5 | 0 | $0 | 14 Apr 2026 | |
| Majestic Care of Middletown LLC | Middletown | 2 of 5 | 8 | $108,164 | 5 Jun 2025 | |
| Arlington Pointe Care Center | Middletown | 4 of 5 | 2 | $0 | 18 Dec 2025 | |
| Glen Meadows | Hamilton | 5 of 5 | 2 | $0 | 26 Mar 2026 | |
| Ayden Healthcare of Fairfield | Fairfield | 1 of 5 | 34 | $0 | 18 Sep 2024 | |
| Liberty Station Health Campus | Liberty Twp | Not rated | 2 | $0 | 4 Dec 2023 | |
| Hamilton Respiratory and Nursing Center | Hamilton | 3 of 5 | 8 | $0 | 20 Apr 2026 | |
| The Laurels of Middletown | Middletown | 4 of 5 | 14 | $0 | 23 May 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Heritagespring Healthcare Center of West Chester (CCN 366301). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/heritagespring-healthcare-center-of-west-chester-west-chester-oh-366301/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Heritagespring Healthcare Center of West Chester last inspected?
- The latest inspection with a citation in the CMS record was on 19 Nov 2025. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 27 Apr 2023.
- Who operates Heritagespring Healthcare Center of West Chester?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Carespring. The CMS ownership file names Carespring Health Care Management, LLC and Carespring Leasing, LLC for operational or managerial control. This site does not show the names of persons.
- Is Heritagespring Healthcare Center of West Chester a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.