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Highland Oaks Health CenterCMS ratings, inspections and fines

Address
4114 North State Route 376 NW, McConnelsville, OH 43756
CCN
365147
Ownership type
For-profit, limited liability company
Certified beds
99
Chain
None in the CMS record
Residents per day
87
CMS flags
  • Special Focus Facility candidate
  • CMS abuse icon
CMS star ratings
Overall rating2 of 5
Health inspection rating1 of 5
Staffing rating3 of 5
Quality measure rating5 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Highland Oaks Health Center an overall rating of 2 of 5 stars. The last standard survey was on 27 Jan 2025. The latest survey cycle has 50 health citations. The median for nursing homes in Ohio is 8. CMS lists 1 fine of $54,151 for this home in its penalties file. CMS also lists 1 payment denial.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Highland Oaks Health Center, with medians
Rating (1 to 5 stars)This homeMorgan County medianOhio medianUS average (CMS)
Overall rating22.03.03.0
Health inspection rating12.03.02.8
Staffing rating33.02.02.9
Quality measure rating55.05.03.6

A median is the middle value of the homes in the group: 2 homes in the county, 922 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Highland Oaks Health Center in the last three survey cycles
Survey cycleStandard surveyCitationsOhio median
Cycle 1 (latest)27 Jan 2025508
Cycle 218 Dec 2023438
Cycle 3No date128

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 105 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyK0L0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0

Survey cycle 1 (latest): 50 citations

Standard survey of this cycle: .

Health citations of Highland Oaks Health Center in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
21 Apr 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation15 May 2026
21 Apr 2026F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation15 May 2026
21 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation15 May 2026
21 Apr 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation15 May 2026
21 Apr 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation15 May 2026
18 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Jan 2026
18 Dec 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation14 Jan 2026
18 Dec 2025F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation14 Jan 2026
27 Jan 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey20 Mar 2025
27 Jan 2025F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey20 Mar 2025
27 Jan 2025F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.DStandard survey20 Mar 2025
27 Jan 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey20 Mar 2025
27 Jan 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey20 Mar 2025
27 Jan 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JStandard survey20 Mar 2025
27 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey20 Mar 2025
27 Jan 2025F0610Respond appropriately to all alleged violations.DStandard survey20 Mar 2025
27 Jan 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey20 Mar 2025
27 Jan 2025F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey20 Mar 2025
27 Jan 2025F0637Assess the resident when there is a significant change in conditionDStandard survey20 Mar 2025
27 Jan 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey20 Mar 2025
27 Jan 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey20 Mar 2025
27 Jan 2025F0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.DStandard survey20 Mar 2025
27 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey20 Mar 2025
27 Jan 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 Mar 2025
27 Jan 2025F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DStandard survey20 Mar 2025
27 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey20 Mar 2025
27 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey20 Mar 2025
27 Jan 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey20 Mar 2025
27 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey21 Mar 2025
27 Jan 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey20 Mar 2025
27 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey21 Mar 2025
27 Jan 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey20 Mar 2025
27 Jan 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey21 Mar 2025
27 Jan 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey20 Mar 2025
27 Jan 2025F0730Observe each nurse aide's job performance and give regular training.FStandard survey20 Mar 2025
27 Jan 2025F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DStandard survey20 Mar 2025
27 Jan 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey20 Mar 2025
27 Jan 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey20 Mar 2025
27 Jan 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey20 Mar 2025
27 Jan 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey20 Mar 2025
27 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Mar 2025
27 Jan 2025F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey20 Mar 2025
27 Jan 2025F0791Provide or obtain dental services for each resident.DStandard survey20 Mar 2025
27 Jan 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey20 Mar 2025
27 Jan 2025F0880Provide and implement an infection prevention and control program.EStandard survey21 Mar 2025
27 Jan 2025F0881Implement a program that monitors antibiotic use.DStandard survey20 Mar 2025
27 Jan 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey20 Mar 2025
27 Jan 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey20 Mar 2025
27 Jan 2025F0908Keep all essential equipment working safely.FStandard survey20 Mar 2025
27 Jan 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.FStandard survey20 Mar 2025

Survey cycle 2: 43 citations

Standard survey of this cycle: .

Health citations of Highland Oaks Health Center in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
20 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Dec 2024
20 Nov 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation4 Dec 2024
20 Nov 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation4 Dec 2024
20 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation4 Dec 2024
24 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation25 Sep 2024
6 Sep 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Sep 2024
6 Sep 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation25 Sep 2024
6 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation25 Sep 2024
6 Aug 2024F0880Provide and implement an infection prevention and control program.FComplaint investigation25 Sep 2024
6 Aug 2024F0908Keep all essential equipment working safely.FComplaint investigation25 Sep 2024
6 Aug 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation25 Sep 2024
18 Dec 2023F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.DStandard survey12 Jan 2024
18 Dec 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey12 Jan 2024
18 Dec 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey12 Jan 2024
18 Dec 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey12 Jan 2024
18 Dec 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.CStandard survey12 Jan 2024
18 Dec 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.CStandard survey12 Jan 2024
18 Dec 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.EStandard survey12 Jan 2024
18 Dec 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey12 Jan 2024
18 Dec 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey12 Jan 2024
18 Dec 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey12 Jan 2024
18 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey12 Jan 2024
18 Dec 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey12 Jan 2024
18 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey12 Jan 2024
18 Dec 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey12 Jan 2024
18 Dec 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey12 Jan 2024
18 Dec 2023F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey12 Jan 2024
18 Dec 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey12 Jan 2024
18 Dec 2023F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey12 Jan 2024
18 Dec 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey12 Jan 2024
18 Dec 2023F0732Post nurse staffing information every day.CStandard survey12 Jan 2024
18 Dec 2023F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.GStandard survey12 Jan 2024
18 Dec 2023F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DStandard survey12 Jan 2024
18 Dec 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey12 Jan 2024
18 Dec 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey12 Jan 2024
18 Dec 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey12 Jan 2024
18 Dec 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey12 Jan 2024
18 Dec 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey12 Jan 2024
18 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FStandard survey12 Jan 2024
18 Dec 2023F0791Provide or obtain dental services for each resident.DStandard survey12 Jan 2024
18 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Jan 2024
18 Dec 2023F0880Provide and implement an infection prevention and control program.EStandard survey12 Jan 2024
18 Dec 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey12 Jan 2024

Survey cycle 3: 12 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Highland Oaks Health Center in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
10 Apr 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation24 Apr 2024
19 Apr 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey18 May 2022
19 Apr 2022F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.EStandard survey18 May 2022
19 Apr 2022F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey18 May 2022
19 Apr 2022F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey18 May 2022
19 Apr 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey18 May 2022
19 Apr 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey18 May 2022
19 Apr 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey18 May 2022
19 Apr 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey18 May 2022
19 Apr 2022F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey18 May 2022
19 Apr 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey18 May 2022
19 Apr 2022F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.DStandard survey18 May 2022

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Highland Oaks Health Center in the CMS penalties file
DateTypeFineDays without payment
27 Jan 2025Fine$54,151
27 Jan 2025Payment denial27

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Highland Oaks Health Center
StaffThis homeOhio medianOhio average (CMS)
All nurse staff3.673.603.69
Registered nurses (RN)0.720.600.64
Licensed practical nurses (LPN)0.510.95
Nurse aides2.442.09
All nurse staff, weekends3.313.203.28
Nurse staff turnover in a year
49.5%
Nurse staff turnover, Ohio median
48.5%
RN turnover in a year
50.0%
Administrators who left in a year
1

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Highland Oaks Health Center, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.6%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.5%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.5%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.1%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.7%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.1%7.5%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, limited liability company
Legal business name
Highland Oaks Health Center LLC
Organisations in the CMS ownership record of Highland Oaks Health Center
OrganisationRole in the CMS recordInterestSince
4114 Highway 376 Opco LLC5% or greater direct ownership interest100%3 Oct 2022
JF McConnelsville LLC5% or greater indirect ownership interest1 Feb 2024
Liberty OH Holdings LLC5% or greater indirect ownership interest3 Oct 2022
Highway 376 Propco LLC5% or greater mortgage interest3 Oct 2022
JF McConnelsville LLC5% or greater mortgage interest16 Oct 2023
Liberty OH Holdings LLC5% or greater mortgage interest3 Oct 2022
Liberty OH Management LLCOperational/managerial control3 Oct 2022
Highway 376 Propco LLCAdp of the snf3 Oct 2022
Liberty OH Management LLCAdp of the snf3 Oct 2022

The site shows organisations only. It does not show the names of persons.

Other homes in Morgan County

The other nursing home in Morgan County, Ohio
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Riverside Landing Nursing and RehabilitationMcConnelsville2 of 512$010 Jun 2025

All 2 nursing homes in Morgan County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Highland Oaks Health Center (CCN 365147). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/highland-oaks-health-center-mcconnelsville-oh-365147/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Highland Oaks Health Center last inspected?
The latest inspection with a citation in the CMS record was on 21 Apr 2026. It was a complaint investigation. It gave 5 citations. The standard survey before the last one was on 18 Dec 2023.
Who operates Highland Oaks Health Center?
The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names Liberty OH Management LLC for operational or managerial control. This site does not show the names of persons.
What does the Special Focus status mean for Highland Oaks Health Center?
CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.