Elder Care Record

Pennsylvania › Montgomery County › Wyncote

Hillcrest Center

1245 Church Road, Wyncote, PA 19095

CCN 395481 · For-profit, limited liability company · 180 certified beds · chain Genesis Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 180 beds, Hillcrest Center serves Wyncote in Montgomery County, Pennsylvania and has taken Medicare and Medicaid residents since 1980.

CMS gives it 2 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 2, staffing 1 and quality measures 5.

Inspectors recorded 33 health deficiencies across the three most recent survey cycles (12, 8, 13 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 18.3 per 100 beds, about the same as the state median of 22.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.2 hours per resident per day (0.4 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 36.5%.

33health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.2nurse hours per resident per daystate median 3.6
89%occupancy (residents ÷ beds)161 residents a day

Compared with county, state and nation

MeasureThis facilityMontgomery Co. medianPennsylvania medianUS average
Overall star rating2333.0
Health citations, 3 cycles33202628.7
Citations per 100 beds18.316.822.226.8
Total nurse hours per resident day3.23.63.63.9
RN hours per resident day0.40.70.70.7
Nursing staff turnover36.5%42.5%44.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (58 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 28
Cycle 313

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2026, 2 May 2025.

Severity mix: G ×2 D ×20 E ×11

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
30 Jun 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigationDeficient, Provider has no plan of correction
30 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigationDeficient, Provider has no plan of correction
30 Jun 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigationDeficient, Provider has no plan of correction
16 Apr 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey5 Jun 2026
16 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey5 Jun 2026
16 Apr 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey5 Jun 2026
16 Apr 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Jun 2026
16 Apr 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey5 Jun 2026
16 Apr 2026F0880Provide and implement an infection prevention and control program.DStandard survey5 Jun 2026
16 Apr 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey5 Jun 2026
16 Apr 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DStandard survey5 Jun 2026
7 Apr 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation5 Jun 2026
2 May 2025F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.GComplaint investigation17 Jun 2025
2 May 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey17 Jun 2025
2 May 2025F0880Provide and implement an infection prevention and control program.EStandard survey17 Jun 2025
2 May 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey17 Jun 2025
2 May 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation17 Jun 2025
2 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation17 Jun 2025
2 May 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey17 Jun 2025
17 Mar 2025F0610Respond appropriately to all alleged violations.DComplaint investigation22 Apr 2025
29 Jul 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey5 Sep 2024
29 Jul 2024F0880Provide and implement an infection prevention and control program.EStandard survey5 Sep 2024
29 Jul 2024F0881Implement a program that monitors antibiotic use.EStandard survey5 Sep 2024
29 Jul 2024F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.EStandard survey5 Sep 2024
29 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Sep 2024
29 Jul 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey5 Sep 2024
29 Jul 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey5 Sep 2024
29 Jul 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey5 Sep 2024
22 Aug 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation18 Sep 2023
22 Aug 2023F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DComplaint investigation18 Sep 2023
22 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation18 Sep 2023
22 Aug 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation18 Sep 2023
22 Aug 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation18 Sep 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.17 h
Nurse aides1.88 h
LPN0.91 h
RN0.38 h
Weekend total3.03 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 36.5%, RNs 41.2%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay20.3%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.1%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.7%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.5%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.1%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.9%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.6%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: 1245 Church Road Operations Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Genesis Pa Holdings LLC5% or greater direct ownership interest100%02/02/2015
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Gen Operations I LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Operations LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Ghc Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sun Healthcare Group Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Operations LLCAdp of the snfNOT APPLICABLE02/04/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Montgomery County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Artman Lutheran HomeAmbler615451727.9—11 May 2026
Dock TerraceLansdale7255500.0——
Dresher Hill Health and Rehabilitation CenterFort Washington11854354.2—30 Jan 2026
Elm Terrace GardensLansdale7255545.6—27 Mar 2025
Frederick Living - CedarwoodFrederick6155511.6—26 Oct 2023
Gwynedd Healthcare and Rehabilitation CenterLansdale181543158.3$24K4 Dec 2025
Health Center At the Hill At Whitemarsh, TheLafayette Hill6055511.7—14 Feb 2024
Hrh Transitional Care Unit(A D/B/A Entity of Hrhs)Meadowbrook21555314.3—19 Feb 2026

All 58 facilities in Montgomery County

Questions and answers

How many deficiencies has Hillcrest Center been cited for?

33 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Hillcrest Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Hillcrest Center compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Hillcrest Center?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Genesis Pa Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.

When was Hillcrest Center last inspected?

The most recent survey or investigation in the CMS record is dated 30 Jun 2026; the most recent standard health survey was 16 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.