West Virginia › Boone County › Danville
Hillcrest Healthcare Center
462 Kenmore Drive, Danville, WV 25053
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hillcrest Healthcare Center is a For-profit, limited liability company nursing home in Danville, West Virginia, certified for 90 beds and caring for about 88 residents a day.
CMS gives it 4 of 5 stars overall, above the West Virginia median of 3; the health inspection rating is 4, staffing 3 and quality measures 3.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (6, 9, 9 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 26.7 per 100 beds, fewer than the state median of 47.3.
CMS lists 2 penalties in the period covered: fines totalling $26K.
Reported nurse staffing is 3.1 hours per resident per day (0.7 RN), close to the West Virginia median of 3.5; nursing staff turnover is 25.7%.
Compared with county, state and nation
| Measure | This facility | Boone Co. median | West Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 24 | 24 | 38 | 28.7 |
| Citations per 100 beds | 26.7 | 26.7 | 47.3 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.1 | 3.5 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 25.7% | 25.7% | 43.2% | 45.8% |
| Fines listed | $25,623 | $25,623 | $8,021 | — |
County and state figures are medians across facilities (1 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jun 2026, 8 May 2025.
Severity mix: J ×1 G ×1 D ×17 E ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 17 Jul 2026 |
| 25 Jun 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 17 Jul 2026 |
| 25 Jun 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 17 Jul 2026 |
| 25 Jun 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 17 Jul 2026 |
| 25 Jun 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Jul 2026 |
| 25 Jun 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Jul 2026 |
| 8 May 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 16 Feb 2024 |
| 8 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 2 Oct 2024 |
| 8 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 16 May 2025 |
| 8 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 May 2025 |
| 8 May 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 16 May 2025 |
| 8 May 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 16 May 2025 |
| 8 May 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 16 May 2025 |
| 8 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 May 2025 |
| 8 May 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 16 May 2025 |
| 19 Dec 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 9 Jan 2024 |
| 26 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 18 May 2023 |
| 26 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 18 May 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 May 2025 | Fine | $17,345 | |
| 8 May 2025 | Fine | $8,278 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 25.7%, RNs 15.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.0% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.4% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.6% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.0% | 10.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Kenmore Leasing Co., Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wv Amfm Op Co., LLC | 5% or greater direct ownership interest | 100% | 04/14/2023 |
| Kenmore Mgt Co., LLC | Operational/managerial control | NOT APPLICABLE | 04/14/2023 |
| Kenmore Mgt Co., LLC | Adp of the snf | NOT APPLICABLE | 05/14/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Hillcrest Healthcare Center been cited for?
24 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.
Has Hillcrest Healthcare Center been fined?
Yes. CMS lists fines totalling $26K in the period covered.
How does staffing at Hillcrest Healthcare Center compare?
Reported total nurse staffing is 3.1 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.
Who operates Hillcrest Healthcare Center?
It is part of the Communicare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Wv Amfm Op Co., LLC and Kenmore Mgt Co., LLC. Individual owners and managers are not listed on this site.
When was Hillcrest Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 25 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.