Elder Care Record

Missouri › St. Louis City County › Saint Louis

Hillside Health Care Center

1265 Mclaran Avenue, Saint Louis, MO 63147

CCN 265585 · For-profit, limited liability company · 208 certified beds · chain Reliant Care Management

CMS abuse iconSpecial Focus FacilityOwnership changed in last 12 months
Overallnot rated
Health inspectionnot rated
Staffingnot rated
Quality measuresnot rated

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Hillside Health Care Center is a For-profit, limited liability company nursing home in Saint Louis, Missouri, certified for 208 beds and caring for about 147 residents a day.

CMS gives it no overall rating; the health inspection rating is —, staffing — and quality measures —.

Inspectors recorded 103 health deficiencies across the three most recent survey cycles (28, 44, 31 by cycle, most recent first), 16 of them at the actual-harm or immediate-jeopardy level. That is 49.5 per 100 beds, more than the state median of 32.1.

CMS lists 5 penalties in the period covered: fines totalling $169K and 2 payment denials.

Reported nurse staffing is 2.5 hours per resident per day (0.1 RN), below the Missouri median of 3.4; nursing staff turnover is 60.3%.

CMS flags that the facility carries the CMS abuse icon, is a Special Focus Facility and changed ownership in the last 12 months.

103health deficiencies, 3 survey cycles16 at actual harm or worse
$169Kfines listed by CMS5 penalties in period
2.5nurse hours per resident per daystate median 3.4
71%occupancy (residents ÷ beds)147 residents a day

Compared with county, state and nation

MeasureThis facilitySt. Louis City Co. medianMissouri medianUS average
Overall star rating—123.0
Health citations, 3 cycles103573128.7
Citations per 100 beds49.543.832.126.8
Total nurse hours per resident day2.53.13.43.9
RN hours per resident day0.10.20.40.7
Nursing staff turnover60.3%63.6%56.1%45.8%
Fines listed$168,680$31,665$0—

County and state figures are medians across facilities (13 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)28
Cycle 244
Cycle 331

Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Apr 2026, 16 Jul 2024.

Severity mix: J ×4 L ×1 G ×11 D ×50 E ×25 F ×10 C ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation21 May 2026
28 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation5 May 2026
24 Apr 2026F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.JComplaint investigation6 Jun 2026
24 Apr 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation6 Jun 2026
24 Apr 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation6 Jun 2026
24 Apr 2026F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey6 Jun 2026
24 Apr 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation6 Jun 2026
24 Apr 2026F0567Honor the resident's right to manage his or her financial affairs.EStandard survey6 Jun 2026
24 Apr 2026F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EStandard survey6 Jun 2026
24 Apr 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation23 Jun 2026
24 Apr 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EStandard survey6 Jun 2026
24 Apr 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation6 Jun 2026
24 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Jun 2026
24 Apr 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation23 Jun 2026
24 Apr 2026F0555Honor the resident's right to choose his or her attending physician.DComplaint investigation6 Jun 2026
24 Apr 2026F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.DStandard survey6 Jun 2026
24 Apr 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation6 Jun 2026
24 Apr 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation6 Jun 2026
24 Apr 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation6 Jun 2026
24 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey6 Jun 2026
24 Apr 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey6 Jun 2026
24 Apr 2026F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey6 Jun 2026
24 Apr 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey23 Jun 2026
24 Apr 2026F0791Provide or obtain dental services for each resident.DStandard survey6 Jun 2026
24 Apr 2026F0880Provide and implement an infection prevention and control program.DStandard survey6 Jun 2026
26 Mar 2026F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EComplaint investigation30 Mar 2026
26 Mar 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Mar 2026
26 Mar 2026F0610Respond appropriately to all alleged violations.DComplaint investigation30 Mar 2026
20 Mar 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation26 Mar 2025
20 Mar 2025F0697Provide safe, appropriate pain management for a resident who requires such services.GComplaint investigation26 Mar 2025
20 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation26 Mar 2025
6 Feb 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation26 Mar 2025
6 Feb 2025F0697Provide safe, appropriate pain management for a resident who requires such services.GComplaint investigation26 Mar 2025
6 Feb 2025F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation3 Mar 2025
6 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation26 Mar 2025
6 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Mar 2025
6 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation3 Mar 2025
5 Nov 2024F0924Put firmly secured handrails on each side of hallways.FComplaint investigation26 Nov 2024
5 Nov 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation26 Nov 2024
5 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation26 Nov 2024
16 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation26 Aug 2024
16 Jul 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.JStandard survey26 Aug 2024
16 Jul 2024F0760Ensure that residents are free from significant medication errors.JComplaint investigation26 Aug 2024
16 Jul 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation26 Aug 2024
16 Jul 2024F0692Provide enough food/fluids to maintain a resident's health.GComplaint investigation26 Aug 2024
16 Jul 2024F0695Provide safe and appropriate respiratory care for a resident when needed.GStandard survey26 Aug 2024
16 Jul 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey26 Aug 2024
16 Jul 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey26 Aug 2024
16 Jul 2024F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FStandard survey26 Aug 2024
16 Jul 2024F0881Implement a program that monitors antibiotic use.FStandard survey26 Aug 2024
16 Jul 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.FStandard survey26 Aug 2024
16 Jul 2024F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation26 Aug 2024
16 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation26 Aug 2024
16 Jul 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey26 Aug 2024
16 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation26 Aug 2024
16 Jul 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey5 Sep 2024
16 Jul 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation26 Aug 2024
16 Jul 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey26 Aug 2024
16 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Aug 2024
16 Jul 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey26 Aug 2024
16 Jul 2024F0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.DComplaint investigation26 Aug 2024
16 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey26 Aug 2024
16 Jul 2024F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation26 Aug 2024
16 Jul 2024F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DComplaint investigation26 Aug 2024
16 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey26 Aug 2024
16 Jul 2024F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey26 Aug 2024
16 Jul 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey4 Sep 2024
16 Jul 2024F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey26 Aug 2024
16 Jul 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey26 Aug 2024
16 Jul 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation4 Sep 2024
16 Jul 2024F0914Provide bedrooms that don't allow residents to see each other when privacy is needed.DComplaint investigation26 Aug 2024
16 Jul 2024F0732Post nurse staffing information every day.CStandard survey26 Aug 2024
19 Jan 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation7 Feb 2024
8 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation28 Sep 2023
8 Nov 2023F0610Respond appropriately to all alleged violations.DComplaint investigation20 Nov 2023
8 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation20 Nov 2023
8 Nov 2023F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.DComplaint investigation20 Nov 2023
14 Sep 2023F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FComplaint investigation17 Oct 2023
14 Sep 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint investigation17 Oct 2023
14 Sep 2023F0610Respond appropriately to all alleged violations.DComplaint investigation20 Nov 2023
14 Sep 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation20 Nov 2023
14 Sep 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation17 Oct 2023
14 Sep 2023F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.DComplaint investigation20 Nov 2023
1 Aug 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.LComplaint investigation3 Aug 2023
25 Jan 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey10 Mar 2022
25 Jan 2022F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.FStandard survey10 Mar 2022
25 Jan 2022F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.FStandard survey10 Mar 2022
25 Jan 2022F0570Assure the security of all personal funds of residents deposited with the facility.FStandard survey10 Mar 2022
25 Jan 2022F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey10 Mar 2022
25 Jan 2022F0567Honor the resident's right to manage his or her financial affairs.EStandard survey10 Mar 2022
25 Jan 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey10 Mar 2022
25 Jan 2022F0679Provide activities to meet all resident's needs.EStandard survey10 Mar 2022
25 Jan 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Mar 2022
25 Jan 2022F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey10 Mar 2022
25 Jan 2022F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard survey10 Mar 2022
25 Jan 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey10 Mar 2022
25 Jan 2022F0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.DStandard survey10 Mar 2022
25 Jan 2022F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey10 Mar 2022
25 Jan 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Mar 2022
25 Jan 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Mar 2022
25 Jan 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey10 Mar 2022
25 Jan 2022F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey10 Mar 2022
25 Jan 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.CStandard survey10 Mar 2022

Penalties

DateTypeAmountDetail
26 Mar 2026Payment denial—10 days
26 Mar 2026Fine$62,092
6 Feb 2025Fine$11,492
16 Jul 2024Payment denial—9 days
16 Jul 2024Fine$95,096

Staffing

Total nursing2.46 h
Nurse aides1.85 h
LPN0.53 h
RN0.08 h
Weekend total2.1 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 60.3%, RNs 100.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMissouri medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay26.7%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.0%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%1.6%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.2%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.6%1.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.1%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.8%4.1%4.2%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Hillside Health Care Center, Llc. Chain: Reliant Care Management (34 facilities).

OrganisationRole in the CMS recordInterestSince
Reliant Care Group LLCDirect ownership interestNOT APPLICABLE09/15/2025
Rcg IncIndirect ownership interestNOT APPLICABLE09/15/2025
Reliant Care Management Company LLCOperational/managerial controlNOT APPLICABLE09/15/2025
Mclaran Property, LLCAdp of the snfNOT APPLICABLE09/15/2025
Reliant Care Management Company LLCAdp of the snfNOT APPLICABLE11/03/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in St. Louis City County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Life Care Center of St LouisSaint Louis1004333737.0$16K16 Jan 2026
Delhaven ManorSaint Louis1563244830.8$73K16 Mar 2026
Oak Park Care CenterSaint Louis1203413831.7—14 Aug 2024
Blue Circle Rehab and NursingSaint Louis902118088.9$13K15 Jan 2026
Beauvais Rehab and Healthcare Centerabuse iconSaint Louis1841216334.2—26 Sep 2025
Bernard Care CenterSaint Louis1411216948.9$37K10 Jun 2026
Carrie Elligson Gietner Health Care CenterSaint Louis1301115743.8$93K21 May 2026
Grand Manor Health Care CenterSaint Louis1201214638.3$126K28 May 2026

All 13 facilities in St. Louis City County

Questions and answers

How many deficiencies has Hillside Health Care Center been cited for?

103 health deficiencies across the three most recent survey cycles, 16 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.

Has Hillside Health Care Center been fined?

Yes. CMS lists fines totalling $169K in the period covered, plus 2 payment denials.

How does staffing at Hillside Health Care Center compare?

Reported total nurse staffing is 2.5 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.

Who operates Hillside Health Care Center?

It is part of the Reliant Care Management chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Reliant Care Group LLC, Rcg Inc and Reliant Care Management Company LLC. Individual owners and managers are not listed on this site.

When was Hillside Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 24 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.