Holbrook Healthcare CenterCMS ratings, inspections and fines
- Address
- 183 Holbrook Road, Buckhannon, WV 26201
- CCN
- 515076
- Ownership type
- For-profit, corporation
- Certified beds
- 120
- Chain
- Communicare Health
- Residents per day
- 107
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Holbrook Healthcare Center an overall rating of 1 of 5 stars. The last standard survey was on 29 Jul 2025. The latest survey cycle has 18 health citations. The median for nursing homes in West Virginia is 10. CMS lists 2 fines with a total of $79,108 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in West Virginia (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Upshur County median | West Virginia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 5.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 5.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 5.0 | 2.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 2 homes in the county, 123 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | West Virginia median |
|---|---|---|---|
| Cycle 1 (latest) | 29 Jul 2025 | 18 | 10 |
| Cycle 2 | 9 Aug 2023 | 11 | 14 |
| Cycle 3 | No date | 13 | 13 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 18 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 29 Jul 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 3 Sep 2025 |
| 29 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 3 Sep 2025 |
| 29 Jul 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | K | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Sep 2025 |
| 29 Jul 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 3 Sep 2025 |
Survey cycle 2: 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Aug 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 1 Sep 2023 |
| 9 Aug 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Standard survey | 1 Sep 2023 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Dec 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 22 Feb 2024 |
| 28 Dec 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | Complaint investigation | 22 Feb 2024 |
| 28 Dec 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Feb 2024 |
| 28 Dec 2023 | F0610 | Respond appropriately to all alleged violations. | K | Complaint investigation | 22 Feb 2024 |
| 28 Dec 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 5 Mar 2024 |
| 28 Dec 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 5 Mar 2024 |
| 10 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 24 Oct 2023 |
| 6 Apr 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 3 May 2022 |
| 6 Apr 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 3 May 2022 |
| 6 Apr 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey (in dispute review) | 3 May 2022 |
| 6 Apr 2022 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey (in dispute review) | 3 May 2022 |
| 6 Apr 2022 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 3 May 2022 |
| 6 Apr 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 May 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 29 Jul 2025 | Fine | $18,941 | |
| 28 Dec 2023 | Fine | $60,167 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | West Virginia median | West Virginia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.35 | 3.50 | 3.66 |
| Registered nurses (RN) | 0.26 | 0.70 | 0.73 |
| Licensed practical nurses (LPN) | 1.01 | 0.90 | |
| Nurse aides | 2.09 | 2.04 | |
| All nurse staff, weekends | 2.96 | 3.00 | 3.17 |
- Nurse staff turnover in a year
- 32.9%
- Nurse staff turnover, West Virginia median
- 43.2%
- RN turnover in a year
- 62.5%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.4% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.7% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.5% | 10.9% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Holbrook Leasing Co LLC
- Chain
- Communicare Health (110 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Health Care Lease Facilities, LLC | 5% or greater direct ownership interest | 100% | 1 Dec 2019 |
| Holbrook Mgt Co., LLC | Operational/managerial control | 1 Dec 2019 | |
| Health Care Lease Facilities, LLC | Adp of the snf | 1 Dec 2019 | |
| Holbrook Mgt Co., LLC | Adp of the snf | 25 Jun 2025 | |
| RRW, LLC | Adp of the snf | 1 Dec 2019 | |
| Skilled HC Holdings, LLC | Adp of the snf | 1 Dec 2019 |
The site shows organisations only. It does not show the names of persons.
Other homes in Upshur County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| St. Joseph's Hospital | Buckhannon | 5 of 5 | 7 | $0 | 20 Mar 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- West Virginia Office of Health Facility Licensure and Certification: report a complaintThe complaint page of the State Survey Agency for West Virginia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Holbrook Healthcare Center (CCN 515076). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/holbrook-healthcare-center-buckhannon-wv-515076/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Holbrook Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 29 Jul 2025. It was a standard survey and a complaint investigation. It gave 18 citations. The standard survey before the last one was on 9 Aug 2023.
- Who operates Holbrook Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Communicare Health. The CMS ownership file names Holbrook Mgt Co., LLC for operational or managerial control. This site does not show the names of persons.
- Is Holbrook Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in West Virginia as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.