Wisconsin › Calumet County › New Holstein
Homestead Health Services
1712 Monroe St, New Holstein, WI 53061
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 50 beds, Homestead Health Services serves New Holstein in Calumet County, Wisconsin and has taken Medicare and Medicaid residents since 1994.
CMS gives it 3 of 5 stars overall, equal to the Wisconsin median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 35 health deficiencies across the three most recent survey cycles (9, 20, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 70.0 per 100 beds, more than the state median of 31.8.
CMS lists 2 penalties in the period covered: fines totalling $80K.
Reported nurse staffing is 3.8 hours per resident per day (1.0 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 50.0%.
Compared with county, state and nation
| Measure | This facility | Calumet Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 35 | 35 | 21 | 28.7 |
| Citations per 100 beds | 70.0 | 70.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.8 | 4.0 | 3.9 |
| RN hours per resident day | 1.0 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | 50.0% | 50.0% | 46.2% | 45.8% |
| Fines listed | $79,927 | $79,927 | $0 | — |
County and state figures are medians across facilities (2 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Mar 2026, 10 Dec 2024.
Severity mix: J ×1 G ×1 D ×25 E ×4 F ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 Apr 2026 |
| 10 Mar 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 9 Apr 2026 |
| 10 Mar 2026 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 9 Apr 2026 |
| 10 Mar 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 9 Apr 2026 |
| 10 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 9 Apr 2026 |
| 10 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 Apr 2026 |
| 21 Jan 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 20 Feb 2026 |
| 12 Sep 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 10 Oct 2025 |
| 12 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 Oct 2025 |
| 27 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 24 Jul 2025 |
| 27 Jun 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 24 Jul 2025 |
| 10 Dec 2024 | F0760 | Ensure that residents are free from significant medication errors. | J | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 7 Jan 2025 |
| 10 Dec 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 7 Jan 2025 |
| 16 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Sep 2023 |
| 16 Aug 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 15 Sep 2023 |
| 16 Aug 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 15 Sep 2023 |
| 16 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Sep 2023 |
| 16 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Sep 2023 |
| 16 Aug 2023 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | C | Standard survey | 15 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 27 Jun 2025 | Fine | $24,840 | |
| 10 Dec 2024 | Fine | $55,087 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 50.0%, RNs 42.9%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.2% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.7% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.0% | 0.9% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.8% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Nsh New Holstein-Monroe Llc. Chain: North Shore Healthcare (59 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Nshr Operations LLC | 5% or greater direct ownership interest | 100% | 10/01/2019 |
| Arrowhead 123 LLC | 5% or greater indirect ownership interest | 10% | 10/01/2019 |
| Cibc Bank USA | 5% or greater mortgage interest | NOT APPLICABLE | 12/31/2024 |
| Cibc Bank USA | 5% or greater security interest | NOT APPLICABLE | 12/31/2024 |
| Cliftonlarsonallen LLP | Operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| Continuum Therapy Partners LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| North Shore Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| Nsh Rehab LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| Wipfli LLP | Operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| Arrowhead 123 LLC | Adp of the snf | NOT APPLICABLE | 12/01/2019 |
| Cliftonlarsonallen LLP | Adp of the snf | NOT APPLICABLE | 06/06/2025 |
| Continuum Therapy Partners LLC | Adp of the snf | NOT APPLICABLE | 06/06/2025 |
| North Shore Healthcare LLC | Adp of the snf | NOT APPLICABLE | 06/06/2025 |
| Nsh 1712 Monroe Street LLC | Adp of the snf | NOT APPLICABLE | 12/01/2019 |
| Nsh Rehab LLC | Adp of the snf | NOT APPLICABLE | 06/06/2025 |
| Wipfli LLP | Adp of the snf | NOT APPLICABLE | 06/06/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Calumet County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Willowdale Health Services | New Holstein | 49 | 3 | 4 | 3 | 19 | 38.8 | — | 11 Feb 2026 |
All 2 facilities in Calumet County
Questions and answers
How many deficiencies has Homestead Health Services been cited for?
35 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Homestead Health Services been fined?
Yes. CMS lists fines totalling $80K in the period covered.
How does staffing at Homestead Health Services compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Homestead Health Services?
It is part of the North Shore Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nshr Operations LLC, Arrowhead 123 LLC and Cliftonlarsonallen LLP. Individual owners and managers are not listed on this site.
When was Homestead Health Services last inspected?
The most recent survey or investigation in the CMS record is dated 10 Mar 2026; the most recent standard health survey was 10 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.